10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
25,375 miles

About These NHTSA Complaints:

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problem #4

Jun 052021

LaCrosse

  • 45,000 miles
The contact owned a 2015 Buick Lacrosse. The contact stated while making a right turn and attempted to depress the brake pedal but failed to stop. The contact stated no warning light was illuminated. The contact stated he crashed into a low road divider and came to a stop. The air bags did not deploy. The contact sustained injuries on his left shoulder down to his left hip but did not seek medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The contact towed the vehicle to his residence and then to the local dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000. The VIN was not available.

- Mt Laurel Township, NJ, USA

problem #3

May 122021

LaCrosse

  • miles
Brake failed

- Mt Laurel, , NJ, USA

problem #2

May 292018

LaCrosse

  • 42,000 miles
While driving around 65 mph on a highway. The battery light went on. Then suddenly the power steering and brakes died. It was very scary. A hugh safety issue, this very easily could have lead to a serious accident, crash or death. The steering was very difficult to turn and the brakes hard to push down. But the car was still running and luckily I was close to a exit. I pulled off the highway and stopped in store parking lot. It would not start after getting there. I had to have it taken to a Buick dealership. It was also showing a air bag error message. They told me it had to do with the seat position or something like that. I have had it there 6 times this year with the same issue. About 3 weeks ago for the 7th time of taking it there they finally replaced the hybrid battery stating that was the problem. However it worked for only 9 days. When I went to drive it on the ninth day, the battery light was again on and had no power steering or brakes. I left it in my garage, but ultimately had to take it back to the company who has now had it for 2 weeks stating that there is some type of parasitic draw on the batter and it won't hold a charge. They also can't find the issue with what's wrong with the car. This car is not safe and should be recalled.

- North Salt Lake, UT, USA

problem #1

Feb 132018

LaCrosse

  • 14,500 miles
Power steering service soon warning comes on and power steering is lost. General Motors has been notified and dealer has reset computer. Continues to fail. Extremely difficult to steer when this happens. Happens at slow speeds on city streets and while turning.

- Key West, FL, USA