10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
78,572 miles

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problem #30

Mar 052019

Lucerne

  • 130,000 miles
The contact owns a 2009 Buick Lucerne. The contact stated that the vehicle decelerated without warning. The contact replaced the fuses and fuel pump several times, but the vehicle continued to decelerate. There were no warning indicators illuminated. The vehicle was taken to ultimate GMC fredericksburg (5150 jefferson davis hwy, fredericksburg, va 22408, (540) 693-2350), but was not diagnosed because the contact did not have a recall letter. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,000.

- Rutherglen, VA, USA

problem #29

Aug 172018

Lucerne

  • 75,000 miles
The contact owns a 2009 Buick Lucerne. The contact stated that the vehicle failed to start. The contact pulled out the rear seat to reach the fuse box and noticed that the fuse box was partially burnt. The vehicle was taken to phillips Buick GMC (2160 us hwy 441, fruitland park, fl 34731) where it was diagnosed that the fuel pump needed replacement and the rear seat needed to be modified. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

- The Villages, FL, USA

problem #28

Oct 232018

Lucerne

  • 97,000 miles
The contact owns a 2009 Buick Lucerne. While driving approximately 10 mph, a burning fuel odor was detected from the front passenger side of the vehicle. There was no warning indicator illuminated. The contact stated that the vehicle failed to restart. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump needed to be replaced. The fuel pump was replaced, but the failure recurred. The vehicle was towed back to the same mechanic and the fuel pump was replaced again; however, the failure recurred. The dealer was not called. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 97,000.

- Cedar Springs, MI, USA

problem #27

Sep 272018

Lucerne

  • 89,000 miles
When driving the car died and would not start. The fuel pump relay had burned up and so we changed the relay, but that did not fix the problem so we went ahead and changed the fuel pump; this did not fix the problem. The fuel pump relay switch is still getting red hot and not sure at this time what is causing the issue. Having it looked into further. I am not sure if there is a recall on this issue or not but have seen quite a few people having this same issue,

- Henryetta, OK, USA

problem #26

Jun 202018

Lucerne

  • miles
Fuel pump relay heated up and burned up fuse block witch is located under rear seat.fire hazard. Sits above gas tank. Car will not start or will lose power while driving.lost steering and brakes. There has been numerous complaints about this. Also ignition switch not working.

- Rockford, IL, USA

problem #25

May 262018

Lucerne

  • 53,100 miles
Vehicle stalls out without warning. Unable to start. Burning smell under rear seat (driver side). Service bulletin issued by GM #15-na-051 (July 26, 2016). Design defect causing no start/stalling condition because rear seat bottom bracket pressing on fuel pump relay causing fuel pump relay to short out (burn out). This is a safety issue which could cause serious injury or death by causing an accident when car stalls out without warning. GM refuses to issue recall. GM says to take vehicle to local dealer and have repair/modification done at owners expense.

- Yardley, PA, USA

problem #24

Apr 282018

Lucerne

  • 129,000 miles
The contact owns a 2009 Buick Lucerne. While the vehicle was parked, the contact attempted to start the vehicle, but it would shut off after a few seconds. The contact made approximately three attempts to start the vehicle, but was unsuccessful. The vehicle was towed to the dealer (todd wenzel Buick GMC in westland, Michigan, 734-721-1144) where it was diagnosed that the fuse box had a short, which was sending the wrong signal to the fuel relay delivery pump. The vehicle was repaired. The manufacturer was not notified of the failure. The contact also stated that the same failure occurred around June of 2016. The approximate failure mileage was 129,000.

- Westland, MI, USA

problem #23

Mar 172018

Lucerne

  • 82,000 miles
I had just driven the car on a 2 hour trip with no issue. I drove that trip in the morning and that afternoon I went to start the car and the starter was going but the engine wouldn't start. I lifted the back seat to find an awful smell coming from the fuse box. I pulled the fuel pump fuse to find it singed. The vehicle will be needing a new fuse box and I'm still waiting to find the part.

- Columbus, OH, USA

problem #22

Apr 092018

Lucerne

  • 60,000 miles
Car is stationary and stinks like plastic is burning, turns over but won't start. Checked fuse box and found fuel pump relay and fuse box blackened and burnt. This is wife, S car she uses to take my daughter and friends to soccer so II want to know if I replace relay and fuse box is it fixed or am I putting my family and others at risk. GM says nothing about issue so I do not know. 60,000 miles.

- Grand Blanc, MI, USA

problem #21

Jul 052017

Lucerne

  • 77,000 miles
My 2009 Buick Lucerne wouldn't start..thought it was the fuel pump had it checked out..the fuel pump was good so we check the relay fuse and it was burnt out. I put a new relay fuse in and drove around the block my check engine light went on..so we rechecked the relay fuse and it was burnt out again..there should be a recall on the relay and fuse box.this could start a fire..I have 3 small children I need my car but at the same time I need it safe..I looked online and about 10 or more people are having this same problem..please recall these parts..

- Milwaukee, WI, USA

problem #20

Mar 152017

Lucerne

  • 113,000 miles
The contact owns a 2009 Buick Lucerne. While driving approximately 30 mph, the vehicle stalled without warning. The vehicle was towed to patriot auto sales (12100 lorain ave, cleveland, oh 44111) where it was diagnosed that the fuel pump relay switch needed to be replaced. The vehicle was repaired, but the failure recurred a week later. The vehicle was taken back to the dealer where they repaired the switch again. The failure recurred two days later and the vehicle was taken back to the dealer again. The dealer noticed that the fuse box and the relay switch were melted. The manufacturer was notified and could not determine the cause of the failure. The approximate failure mileage was 113,000.

- Parma Heights, OH, USA

problem #19

Jun 142017

Lucerne

  • miles
I am a widow living alone on a fixed income. I have less than 80,000 miles on my vehicle. Long story short. Vehicle wouldn't start - had it towed to shop - they put it on machine - showed fuel pump was out - put in a new relay, fuel pump, etc. Did not solve problem. Found later that fuel box, relay fried, partially melted area on fuse box. Fire hazard. Ending up paying over $1000 for repairs. Have been told repeatedly that this has been an issue with this type car and there have been no recalls. Also told that probably will happen again. I cannot afford this. Please help. There are hundreds of similar complaints. Why doesn't someone do something about this dangerous and expensive issue.

- Trumann, AR, USA

problem #18

Jan 312017

Lucerne

  • 78,000 miles
The contact owns a 2009 Buick Lucerne. While attempting to start the vehicle, it failed to operate. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump and fuse bock needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000.

- Willoughby, OH, USA

problem #17

Feb 052017

Lucerne

  • 96,020 miles
Car would turn over will not start. Mechanic said that fuse under seat over heated. Purchased with 95K 7 days ago. After researching this is aknow issue for this model. I have it towed to a dealer I see fuel pump may need to be replaced as well. Will it take a fire or a highway accident before Buick has to uwn up to this dangerous problem. I am sure you are aware of the problems with this model. Car was staitionary but what can prevent this happening to the owners drivng in motion.

- Fishersville, VA, USA

problem #16

Jan 272017

Lucerne

  • 119,000 miles
The contact owns a 2009 Buick Lucerne. While driving various speeds, the vehicle stalled without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel relay fuse melted and needed to be replaced. The vehicle was repaired on three separate occasions, but the failure recurred. The manufacturer was not notified. The failure mileage was 119,000. The VIN was not available.

- Las Vegas, NV, USA

problem #15

Oct 012016

Lucerne 6-cyl

  • 124,000 miles
The vehicle is leaking fuel down the sides of the gas tank and there is pooling of fuel around the fuel pump on the tank, also on this vehicle the exhaust pipe runs in the middle of the gas tank. The vehicle was taken to a repair shop and diagnosed with a leaking gas tank, after hearing that the vehicle was taken to the GM dealership and diagnosed. The GM dealership is stating that the gas tank is cracked. The vehicle has never been in a wreck! this is a serious safety issue and there should be an investigation on this matter, and I also think that it is the fuel lines going to the fuel pump that sits inside of the gas tank that are leaking, not a crack tank. Leaking or cracking fuel tanks on vehicle should be an automatic recall. Thank you for your time:

- Beaumont, TX, USA

problem #14

Sep 232016

Lucerne

  • 62,000 miles
Fuel pump relay burned out 3 times in less than a month, and the car would not start, causing the fuse block to burn. The first time, the vehicle was parked in the garage, and wouldnt start one morning, causing me to have to call off work. The next time, vehicle was in motion, on a city street, on my way to work one morning, and the power steering and acceleration died, causing me to have no control of the vehicle.

- Chicago, IL, USA

problem #13

Jul 012016

Lucerne

  • 88,000 miles
The contact owns a 2009 Buick Lucerne. While attempting to start the vehicle, it failed to start. The vehicle was towed to the dealer, but the failure could not be duplicated. An independent mechanic replaced the fuel relay; however, the failure recurred. The contact brought the vehicle back to the independent mechanic where it was diagnosed that the fuel relay melted part of the fuse box. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.

- Zanesville, OH, USA

problem #12

Jun 012016

Lucerne

  • 85,000 miles
The contact owns a 2009 Buick Lucerne. The contact stated that the vehicle failed to start after being filled with fuel and the instrument cluster failed to illuminate. The failure recurred multiple times. The vehicle was taken to an independent mechanic for diagnostic testing where it was diagnosed that there was a short in the fuse block. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

- Bismarck, ND, USA

problem #11

Dec 292015

Lucerne

  • 60,000 miles
Vehicle was stationary in driveway. Vehicle would not start. It had worked fine the day prior. The vehicle was cranking and clearly had power but would not turn over. I noticed that I could not hear the fuel pump prime when the key was turned. Like many others, I found the fuel pump relay to be charred like it had been burning. The fuse block was also melted at pin 30. This is such a fire hazard being under the back seat, dealing with the fuel pump, and overheating like it does. It seems to be a commonly reported problem and I cannot believe there has not been a recall. Currently waiting on parts to replace the melted fuse block and the relay.

- Norman, OK, USA

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