really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
50,780 miles

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problem #5

Jan 032017

Lucerne 6-cyl

  • 92,800 miles
The contact owns a 2009 Buick Lucerne. While driving 55 mph, the vehicle stalled and the steering wheel became difficult to turn. There were no warning indicators illuminated, but the issue occurred previously and the service air bag indicator illuminated. The contact was able to restart the vehicle after several minutes each time. The vehicle was not diagnosed or repaired. The manufacturer was not notified the failure mileage was 92,800. Updated 03/07/17

- Canton, NJ, USA

problem #4

Sep 292014

Lucerne 6-cyl

  • 97,000 miles
The car impacted the other car by turning left into the path of the oncoming car. The front end of the Buick was seriously damaged and car subsequently "totaled" by the insurance company. The airbags did not deploy which resulted in broken bones and bruises to the driver.

- St. Louis, MO, USA

problem #3

Jan 272011


  • 20,000 miles
The contact owns a 2009 Buick Lucerne. The contact stated that while driving 35 mph in inclement weather, the vehicle traveled over a sheet of ice on an incline and the contact suddenly lost control of the vehicle. The contact spun out of control until the vehicle crashed into a guard rail. The air bags failed to deploy and the vehicle was destroyed. The contact sustained injuries to the left eye, and bruising to the breast and shoulders. The contact later suffered many complications from the crash. A police report was not filed. The dealer and the manufacturer were made aware of the failure but declines to provide an explanation regarding the air bag failure. The failure mileage was 20,000.

- Flint, MI, USA

problem #2

Feb 172014

Lucerne 6-cyl

  • 39,600 miles
Red light warning indicated that airbag needed servicing. Took it to the dealership where car was purchased. Dealer stated that it was an electrical problem. There is no warranty for this. Seems strange that a 5 yr. Old automobile with low mileage should need a whole new system or have this problem. It is very expensive to repair.

- Winchester, VA, USA

problem #1

Aug 112009


  • 4,500 miles
The contact owns a 2009 Buick Lucerne. While parking the vehicle with the brake pedal depressed, the vehicle surged forward and damaged the front end when it crashed. The air bags failed to deploy, but there were no injuries. The contact refuses to drive the vehicle in this condition. He took the vehicle to the dealer and they will test drive it the next few days. The failure mileage was 4,500.

- Charlestown, RI, USA