1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
86,195 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Nov 192016

Rainier

  • 174,000 miles
I noticed in November of 2016 my Buick rainner was smelling like gasoline after I got out and left it running while I was dropping stuff at home from work. When I got back in my vehicle I didn't smell anything, but could smell outside the vehicle. I went about another 10 miles later to my destination and park. 20 mins later went back out and crank my vehicle and could smell a strong gas odor coming thru vents on the inside of my SUV. I got out and looked under my hood and didn't see anything wrong under the hood. When I walked toward the back of the vehicle the gas smell was even stronger. I checked the fuel / gas top to see I left it off but it wasn't. then I looked under my vehicle and notice fuel was pouring out around my gas tank and notice a big wet spot on the ground under the tank. When I cut off the vehicle I notice the gas coming from around the tank has stop. Had my vehicle tooken to a local GM/ Buick dealer. The did a inspection of the vehicle and said what ever the problem was it was at the top of the gas tank. So gave them permission to work on it and find out what the problem was. Two days later the dealer call me and said that the gas lines going into the top of the tank where fuel pump goes into the tank gas was leaking from them. They couldn't tell me exactly what causes my lines to start leaking at the top of the tank. ( after reading this NHTSA report in 2008 on the cause and GM/ Buick extended a warranty for 10 years or 120,000 warranty). I'm totally upset about this because NHTSA should have done a recall on this problem ten years ago instead of closing the investigation as long as Buick makes extend warranty fix. The dealer had to order the parts for the vehicle and took two days to arrive. After the parts arrive and two days more to work on it. I had a $1200 bills that I had to pay a few days before the thanksgiving holiday.

- Meherrin, VA, USA

problem #6

Jan 262018

Rainier

  • 109,722 miles
The contact owns a 2004 Buick Rainier. After parking the vehicle, a fuel odor was noticed outside the vehicle. Once the contact entered the vehicle, the odor was stronger. The vehicle was taken to an independent mechanic where they diagnosed that the fuel lines were rotted and the fuel pump needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact about the extended warranty. The approximate failure mileage was 109,722.

- Little Egg Harbor, NJ, USA

problem #5

Nov 102015

Rainier

  • miles
The contact owns a 2004 Buick Rainier. After the vehicle was repaired for a voluntary recall and driving at a low speed, the contact heard an abnormal noise underneath the vehicle. In addition, the contact noticed fuel fumes emitting from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the inlet check valve fractured and needed to be glued together as a temporary remedy due to part unavailability. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- Marietta, GA, USA

problem #4

Nov 192015

Rainier

  • 92,643 miles
When vehicle is parked you can smell gasoline can park car in garage due to our water heater received notice from G M in November 2015 (G M special coverage program,14423) can't get nowhere with G M since November 2015

- Casa Grande, AZ, USA

problem #3

May 012015

Rainier

  • 24,000 miles
The contact owns a 2004 Buick Rainier. While driving 25 mph, the accelerator pedal was depressed and the engine stalled as the check engine warning indicator illuminated. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the fuel tank was leaking and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.

- Palm Coast, FL, USA

problem #2

Oct 282010

Rainier 6-cyl

  • 124,000 miles
When I park my 2004 Buick Rainier in my garage there is a strong smell of gasoline which is getting worse over time. I went on the internet to research and ultimately found that the 2004 GM Envoy (sister vehicle) had a recall due to a similar issue and that GM confirmed in 2008 that the 2004 Buick Rainier fuel line can rust and cause this condition. Although I understand GM extended the warranty to 10 years and 120,000 miles there was no notice to consumers that I am aware of. My truck is 9 years old but has 128,000 miles. I will go to the dealer this week to see if they can help. Historically the dealer has been less than helpful with problems as I did not purchase the vehicle from them. Being unemployed I would rather fix my truck at this time as a new car is not a reasonable solution. Any suggestions you can offer to help me would be appreciated. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chaska, MN, USA

problem #1

Jan 022012

Rainier

  • 79,000 miles
1) fuel gauge - the fuel gauge has done a 180, the needle is now upside down. And doesn't work really. I searched the internet and found out the there is a recall on 2005- 2007 Buick Rainiers but not on my 2004. Maybe with my complaint, maybe it will include 2004 models. 2) drives door lock - the car key will no longer open the car door. I can only open the door with the remote button.

- Oak Hill, VA, USA