really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
52,334 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

Apr 112019


  • miles
Air bag light keeps coming on and the dash board is showing the word check air bags

- Belmont, NC, USA

problem #13

Mar 292019


  • 90,482 miles
The contact owns a 2012 Buick Verano. The contact stated that the front passenger air bag warning indicator flashed on and off. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 90,482.

- Rochester, NY, USA

problem #12

Oct 052018


  • 68,000 miles
I was never warned about my car not having oil. The oil indicator light never came on that I needed to get oil soon. My car was making a lot of noise when I was putting my foot on the gas. My car always locks up on me as if I don't have my keys when I pull up in front of the 7/11 store near my house. Key not detected comes on. I was able to drive my car without having the key with me. None of the signals to inform me that I needed oil, brakes etc...

- Harrisburg, PA, USA

problem #11

Jun 012018


  • 80,000 miles
Airbag indicator continues to go on and off with no one sitting on the passenger front side. With a person seated on the passenger front side it indicates airbag off in motion especially and even while parked.... feels like the tires are about to fall off when driving or turning especially on three front tires and even worse when going over bumbs speed bumbs or holes while driving

- Rancho Cucamonga, CA, USA

problem #10

Jan 172018


  • 37,000 miles
Hit black ice on 2 lane highway, rate of speed about 40 mph. Car impacted concrete barriers causing the front end to be demolished as well as both front tires to be turned upward. Front and side airbags did not deploy. This car is not on a recall list but perhaps there are more owners out there who have had the same issue with 2012 Buick Verano. I am far from an expert but I assume due to damage on the front end the air bags should have deployed.

- Pittsburgh, PA, USA

problem #9

Jun 302017


  • 61,500 miles
The contact owns a 2012 Buick Verano. While driving 55 mph, the contact struck a deer and the air bags failed to deploy. There were no warning indicators illuminated. A police report was filed. The contact sustained injuries to the neck, shoulder, and upper back that required medical attention. The vehicle was not taken to an independent mechanic or dealer to have the air bag deployment failure diagnosed or repaired. The vehicle was taken for a state inspection, but it could not be inspected due to body damage. The contact also stated that the state inspector stated that the air bag should have deployed when the vehicle struck a deer. The manufacturer was made aware of the failure and the contact was awaiting a call back. The failure mileage was approximately 61,500.

- New Castle, PA, USA

problem #8

Jan 012015


  • 124,000 miles
The contact owns a 2012 Buick Verano. The contact stated that the air bag warning indicator illuminated intermittently. The contact took the vehicle to the Buick of arlington dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer stated that because the vehicle's mileage exceeded the required mileage, the vehicle would not be repaired. The approximate failure mileage was 124,000.

- Indianapolis, IN, USA

problem #7

Sep 272016


  • 75,000 miles
The contact owns a 2012 Buick Verano. While driving various speeds, the air bag warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostic testing where it was determined that the steering coil spring would need to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V300000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

- Howell, MI, USA

problem #6

Aug 182016


  • 97,000 miles
While driving in the freeway going at 65 mph. The light on the dash came on and it said, service airbags. When I got home and I turned off my car the light went off and I thought that it could of been a glitch in the car. Two days later the light came back on and has been on ever since. I have called the dealer trying to find answers but they say there is no recall for my car. But yet I see so many issues with he airbags on Buick Veranos.

- Tooele, UT, USA

problem #5

Aug 092012

Verano 4-cyl

  • 5,000 miles
The contact owns a 2012 Buick Verano. While driving approximately 40 mph, the driver side air bag warning indicator illuminated. The vehicle was taken to the dealer on separate occasions and serviced under NHTSA campaign numbers: 12V522000 (air bags) and 13V023000 (air bags); however, the failure persisted after each recall repair. The vehicle had not been repaired. The manufacturer was notified. The approximate failure mileage was 5,000. Updated 6/8/15 updated 10/06/2017

- Jacksonville, FL, USA

problem #4

Feb 252015

Verano 4-cyl

  • 20,000 miles
The contact owns a 2012 Buick Verano. While driving at an unknown speed, the contact was involved in a crash and the air bags failed to deploy. The vehicle struck a pole, spun around, and sustained damages on both sides. The vehicle was destroyed. The contact was taken to the hospital and placed in a coma for three days. The passenger received stitches. A police report was filed. The failure mileage was 20,000. Updated 6/30/15

- Lufkin, TX, USA

problem #3

Nov 042014


  • 54,698 miles
I was driving home around 6: 55pm going West on 152 when a car coming N the opposite direction headlights blinded me N I went up on the divider in the middle of the road. I felt that I hit the divider so I came off trying to avoid hitting other vehicles N continued driving out of fear. My on star came on letting me know that they knew I had an accident and checking to see if I was alright. I told them I smelled smoke and a funny smell they informed me that smell was from my air bags deploying which they did not. I told them I didn't need help my car was still operable so they informed me to get my air bags checked and hung up. I called home because I was scared and realize my seatbelt had me pinned to my chair and couldn't move. My son had to get me out of my driver seat with force. If my car did catch on fire I would have been in trouble pinned in seat and air bags not deploying could have been worst.

- Edgewood, MD, USA

problem #2

Jul 172014

Verano 4-cyl

  • 10,000 miles
I was not paying attention and hit a parked car with the front, right side of my Buick Verano. It messed up my front, right tire and side as well as the other car's left back tire and side. The police came and took a report. The car was towed to bob [xxx], my dealer, in Plymouth, mi. My friend drove me back home. Once I was home rethinking the incident, I realized that no air bag deployed at any time. I went to internet and discovered that Buick Verano 2012 air bags were recalled a year ago. I never received any information about this recall. I have since talked to the GM customer service who said they will make a thorough inspection of the car. This accident took place on July 17, 2014. I have heard nothing about my car. It is still at bob jeanotte's, I think. My insurance, auto owner's, sent me a check for approx. $4,000 to cover the cost of repairs. But I am not turning it into [xxx] until I get my car back. I am very nervous about this incident. Thank god, I only hit a parked car. If I was hit from the front, I could be seriously injured or killed! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Detroit, MI, USA

problem #1

Jul 182014

Verano 4-cyl

  • 10,000 miles
I hit a parked car. My front, right tire went flat and was twisted. I swerved to the right to avoid hitting another car. My car ended up in the middle of the street, but could not be driven because of the right front tire. By the time I got home, I realized that my air bag did not inflate at all. Although my left leg was terrible swollen, my biggest fear was the air bag. It was towed to bob jeanotte dealership in Plymouth, mi where they said they would get an independent person to investigate the air bag - it is was part of the recall. Whether it was or not, it didn't open. I could have been killed. No one told me of a recall!

- Detroit, MI, USA