10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
82,840 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Mar 042017

CTS

  • 87,000 miles
The contact owns a 2004 Cadillac Cts. While driving approximately 75 mph, the glass moon roof suddenly separated from the vehicle and blew away. Prior to the incident, the moon roof was in the closed position. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 87,000.

- Southgate, MI, USA

problem #5

Mar 152005

CTS

  • 700 miles
This incident was the first of 5 times that the trunk lid, when completely opened, blew shut on my head. My boyfriend has been hit 2 times. When it's open all the way, it's at an approximate 90 degree angle and the least amount of wind will cause it to blow shut. The trunk lid itself is extremely heavy and I'm fairly strong. I actually have scar tissue on my head from being hit. I didn't seek medical attention but there were a couple of times that I was almost knocked out. I love my car and would get another Cadillac Cts in a heartbeat if it wasn't for this problem.

- Kankakee, IL, USA

problem #4

Jan 202015

CTS

  • 46,050 miles
The contact owns a 2004 Cadillac Cts. The contact stated that while driving at approximately 15 mph after making a turn at a stop sign, the rear passenger's side door un-latched independently. The failure recurred on several occasions. The vehicle was taken to a dealer but it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 46,050.

- Niagara Falls, NY, USA

problem #3

Apr 282011

CTS

  • 150,000 miles
The contact owns a 2004 Cadillac Cts. The contact stated that a plastic component that was behind the license plate became loose. The contact was able to retighten the component. The vehicle was not inspected and the manufacturer was not made aware of the failure. The failure mileage was 150,000. The current mileage was 200,000.

- Shiloh, IL, USA

problem #2

Nov 272012

CTS 6-cyl

  • Automatic transmission
  • 115,313 miles
The contact owns a 2004 Cadillac Cts. The contact stated that water penetrated the vehicle from an unknown source and saturated the noise reduction foam. Also, the under body frame was severely corroded. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 115,313 and the current mileage as 115,402. Updated 2/19/13 the consumer stated the frame was rusted on both sides due to spraying foam in the inside for noise control from the manufacturer.

- Wooster, OH, USA

problem #1

Jan 262012

CTS

  • 97,979 miles
The contact owns a 2004 Cadillac Cts. The contact stated that while driving through an automated car wash, the panel on the rear lights was easily knocked off. The contact expressed concerns about how easily the structure of the vehicle was damaged. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 97,979.

- Wright City, MO, USA