2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,000 miles

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problem #2

Oct 152013

CTS

  • 55,000 miles
It happened to me several times when turning into parking space or pulling out of parking space my 2006 Cadillac Cts 3.5 did not stop while braking the car in either direction. During that I felt a shudder sound coming out of front wheels and brake pedal traveled all the way to floor. At the same time a message "service brakes assist" appeared on the vehicle information display window and the ABS and traction control warning lights were turned on in the dash board. I took my car to more Cadillac local dealer at chantilly, va. And get it checked in reference to recall # 09149, but he told me that is not the issue because the front brake hose fitting are not corroded and he could not replicate the issue. I contacted GM customer service on 11/06/2014 and explained the situation of the issue. They assigned me a reference # [xxx] and we had a conference call with the moore Cadillac service advisor. It seems like the GM and moore dealer advisor are not admitting that is a manufacturer issue, but I have read several similar complaints on the www.safecar.gov site and fee like that it is a GM manufacturer issue and could cause a fatal accident. Currently, mileage on the car is only 59,200 and I noticed this issue at mileage 55,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Centreville, VA, USA

problem #1

Sep 082010

CTS

  • 45,000 miles
I purchased a used Cadillac Cts from bill jacobs in joliet, il (jefferson St.) I paid for the car with my trade a 07 Hummer H3 in perfect working order. I was also to receive payment in cash from the dealership for the difference, which to date I have not received. Within 24 hours the car started to vibrate, I contacted the dealer prior to 24 hours being up and notified them that there was something wrong with the car, that had already been certified by the dealership mechanics. I brought the car in for service, and was given a loaner. I explained to several representatives that I was concerned that the car was not reliable and did not have a good feeling about keeping the car due to it being certified by a mechanic and still having mechanical difficulties. The dealer offered to fix the vehicle, I oblidged. The service manager stated that there was an issue with the tires, possibly due to the rims but he needed additional time to determine what the issue was. I spoke with the sales manager and told him that my confidence in his dealership was 0 and that I wanted to just give them the Cadillac back and take my reliable car back. John the manager stated that was not going to happen. I explained to him that the car was sold with a mechanical defect and that I had no confidence that this would be a reliable car. I went into the dealership today (09/11) the third day with no car and explained that I was not comfortable with the dealership or thier ability to provide a reliable car to me in the price range that had been negotiated with the previous deal. They outright refused to give me my trade in back and said it was too late. They were unwilling to sell it back to me at the price of the deal for trade and recommended I pick another car on the lot. As was the issue with my original visit, there was no other car I was interested in. I like the car I bought and would have been a pleased consumer had that car not been a defect. I of course became hysterical because th.

- Joliet, IL, USA