10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
31,763 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Nov 062014

CTS

  • 74,000 miles
I was driving in a parking garage so my speed was about 5-10mph when the whole system shut down. The car stopped moving and all of the system warnings popped off (ABS, stabiltrack, engine). The car would not turn back on. I had it towed to the shop where I was told that it was an electrical problem. The PCM was replaced and I was told that the problem was fixed. Cost was approx $200. After the original system shut down, I was driving on an exit ramp to the interstate when once again the whole system shut down. All of the system warnings popped up and the car would not turn back on. The car was towed once again to the dealership where I was told that it wasn't the PCM and that they would have to charge me $265 to investigate the problem. The problem was said to be the electrical wiring on the drivers side from the front of the car to the back of the car. It was fixed for approx $800. Each of the system shut downs happened within 6 months of each other while operating the vehicle. This is very dangerous and makes me feel very unsafe about operating the vehicle. This needs to be investigated for the safety of drivers.

- Norwood , PA, USA

problem #10

Jan 042014

CTS 6-cyl

  • Automatic transmission
  • 59,280 miles
The contact owns a 2008 Cadillac Cts. The contact stated that while reversing from a garage with the brake pedal depressed, the brake system engaged at an abnormal stopping distance. The vehicle was taken to dealer, who inspected the brake system and advised the contact that the auxiliary vacuum pump failed. The auxiliary vacuum pump and system kit was replaced. The manufacturer was made aware of the vehicle. The failure mileage was 59,280 and the approximate current mileage was 60,000. Updated 5/28/14

- Phoenix , AZ, USA

problem #9

Nov 172013

CTS 6-cyl

  • 58,700 miles
I was driving and heading on a curve I didn't see that it was 25 mph and I was going about 45 and I brake and I slid, hit a tree about three fists thick slide on my drivers side which is completely smushed in and rolled over and fell straight into a ditch up side down.

- Hermiston, OR, USA

problem #8

Feb 132010

CTS

  • 24,068 miles
Drove on a street with a 2" snow cover. After about 25 feet received a number of alerts on my driver information center stating: 4 wheel drive was off, anti-lock braking system warning, service stability traction system, service brake assist. Immediately called Cadillac service who stated snow could have dislodged some wires, bring it in for service. Since many all states get some snowfall Cadillac needs to redesign the wiring so a small about of snow doesn't disconnect critical vehicle functions.

- Bethesda, MD, USA

problem #7

Jun 302009

CTS 6-cyl

  • Automatic transmission
  • 6,000 miles
The contact owns a 2008 Cadillac Cts. While driving approximately 25 mph, the brakes were squeaking; however, they were operating normally. The dealer was been unable to diagnose the failure since January 2009. The current mileage was 13,100 and the failure mileage was 6,000. Updated 12/10/09. Updated 12/10/09

- Dawson, GA, USA

problem #6

Sep 202008

CTS

  • 850 miles
Brake squeal on my 2008 Cts almost from the time it left the dealer showroom on September 15, 2008. Dealer states that Cadillac is aware of the problem but that Cadillac has yet to authorize a fix for the problem. Dealer indicates that ceramic brakes would correct the situation but once again Cadillac does not have replacement ceramic brakes for the car. They have them for other models but not the Cts according to the dealer.

- Fort Myers, FL, USA

problem #5

Aug 232008

CTS

  • 2,000 miles
A few weeks after purchasing the 2008 Cadillac Cts the brakes began squeaking every time they were applied. Service department said to ride the brakes when on the highway to clean off the metal filings on the brake rotors due to brake dust. Did not fix problem. Brakes have continued to squeak for months despite riding brakes on open highways.

- Loogootee, IN, USA

problem #4

Jun 162008

CTS

  • miles
Brakes screech when coming to a stop. They have done this since shortly after delivery of car which is almost one year ago. First time the dealer was notified about this the service writer informed me this was "normal" and nothing could be done. Another service writer validated the complaint and replaced rear brake pads. Seemed to be better for a very short time, but it started again and continues. Have continued to inform dealer of this every time the car is serviced without resolution.

- Chesterfield, MO, USA

problem #3

Dec 302008

CTS

  • 3,000 miles
Rear brakes grab and squeal. This happens every time brakes are applied. Had vehicle checked by dealer for brake problem. 2008 Cts Cadillac with 3500 miles, 4 months old. This was on 12/30/08. Was told by dealer on 1/12/09 no parts available from GM.

- Nashville, NC, USA

problem #2

Jun 262008

CTS

  • 120,000 miles
I took the car in and they let me go with the ABS light on and the stability track light on. If I knew the that this car was undrivable with these safety fixtures out I would have never picked up the car.

- Armonk, NY, USA

problem #1

Mar 292008

CTS 6-cyl

  • Automatic transmission
  • 1,500 miles
The contact owns a 2008 Cadillac Cts. While driving 2 mph with the brake pedal depressed, the vehicle accelerated. The contact struck the preceding vehicle. The front bumper needs to be replaced. The dealer was unable to duplicate the failure. The powertrain was unknown. The current and failure mileages were 1,500.

- Oakton, VA, USA