10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
73,881 miles

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problem #41

Jan 212019

CTS

  • 102,000 miles
"TL* the contact owns a 2008 Cadillac Cts. While driving 50 mph, the contact heard an abnormal clinking noise coming from the engine. The sound usually occurred when the vehicle accelerated. Also, the check engine indicator illuminated. The vehicle was taken to a local mechanic where the technician diagnosed the vehicle and the "timing chain" message displayed. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 34,053. " timing chain failure at 102,000 miles manufacturer did not help, esis claim pending for injury

- Sun Valley, CA, USA

problem #40

Jan 212019

CTS

  • 102,000 miles
Timing chain broke, car is immobilized. Timing chain has been faulty since 34,000 miles.

- Sun Valley, CA, USA

problem #39

Jun 282019

CTS

  • 69,800 miles
I was driving on interstate when the check engine light came on. After having the vehicle diagnosed it was determined to be failure of the timing chain. If the timing chain had broke while operating the vehicle it could have caused a major accident resulting in injury. Cadillac has known about the issue with timing chain failure. They issued tbs bulletin 11340C special coverage adjustment for timing chain wear and extended it to include 2009 Cts vehicles under 120.000 miles. When asked about the bulletin Cadillac informed me that only certain VIN's are covered under that special bulletin. I believe that Cadillac is being deceptive in their dealings and all VIN numbers with timing chain wear should be repaired at their expense.the information concerning the possibility of timing chain wear was never disclosed by the salesman or the dealership at the time of purchase. Evidently their was a defect in the timing chain components from the factory. The vehicle is currently being repaired at crain GMC 710 S amity rd. Conway, ar 72032 877-302-8551.

- Conway, AR, USA

problem #38

Apr 172009

CTS

  • 59,824 miles
Took my car in because the engine kept running when car is off. ( I could only here it when in the garage. Third time this happened. They replaced water pump 2 years in a row. This year the same thing happened. They said it was the thermostat housing. They replaced it but did not test drive it. I put it on the freeway and got a burning smell with black smoke and a noise. Took it back the next day because they were closed. He would not take my car back to see what the problem was. He told me he did not know anything about cars. He just work the desk. He said if you here a noise bring it back. Several days later I heard a noise but it did not sound like the same noise. Sound like it was coming from the back passenger side. They supposedly replaced the thermostat housing and a hose or something. I asked the manager why would they replace it when I already paid for one just a month or so earlier. He could not give me an answer. Then several days later I noticed I had a leak. This time they said I needed a head gasket. At this point I am trying to have someone else give me their opinion. It has 60,000 miles I made a big mistake and forgot to ask for the old part. But had he looked at my car when it was smoking I would not be going through this right know I fee.

- Cleveland, OH, USA

problem #37

Apr 102019

CTS

  • 128,000 miles
Takara recall for timing chain on 2009 Cadillac Cts. Took to dealer and they wont cover it. Car was stationary when the light came on.

- Mayfield 2, OH, USA

problem #36

Mar 152019

CTS

  • 140,000 miles
Error codes related to timing chain are on therefore it now needs to be replaced. It looks like many people have had this same issue.

- Bemidji, MN, USA

problem #35

Jan 012010

CTS

  • 109,000 miles
The contact owns a 2009 Cadillac Cts. The contact stated that there had been multiple failures with the vehicle ever since it was purchased. The vehicle was taken back and forth several times to mcelwain motor car company Chevrolet (812 beaver ave, ellwood city, pa 16117, (724) 824-1223) due to the wheels, wheel bearings, and brake system corroding. The contact had not utilized the emergency brake out of fear that it may not work when needed. Also, the service engine indicator illuminated the last time the dealer dropped off the vehicle. An independent mechanic stated that there were two diagnostic trouble codes for the timing chain. The manufacturer refused to honor tsb: 11340C (special coverage adjustment timing wear) even though the vehicle had less than 120,000 miles. The manufacturer indicated that the dealer may need to replace the timing chain and to have the vehicle repaired. The vehicle was not repaired. The manufacturer provided no coverage of the special adjustment campaign. The approximate failure mileage was 109,000.

- Beaver Falls, PA, USA

problem #34

Nov 212018

CTS

  • 35,000 miles
P0008 warning light on when driving mechanic says need timing change replaced dealer says that 11340crepair for 2009 Cadillac does not apply to my VIN number car car was running when engine light came

- Demarest, NJ, USA

problem #33

Sep 052018

CTS

  • 66,010 miles
In late August 2018, at or about 66,000 miles the check engine light illuminated. Car went to a Cadillac dealer for diagnosis and repair. Codes that were read were; P0008 & P0017 indicating a timing chain wear issue. Timing chain was replaced at a personal cost of $2281.83. The dealer and Cadillac customer assistance center informed me that this VIN # was not covered under service bulletin 11340C special coverage adjustment, which supposedly covered 2007-2009 cadillace Cts vehicles. This issue could have monumental safety issues if the timing chain were to break while driving, rendering the vehicle and occupants dangerously exposed to a traffic collision. Car 3was in motion when check engine light illuminated.

- Orland Park, IL, USA

problem #32

Sep 012018

CTS

  • miles
The contact owns a 2009 Cadillac Cts. The contact stated that the vehicle made an abnormal rattling noise while accelerating at 40 mph. In addition, the check engine indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain needed to be replaced. The contact called the local dealer (larson Cadillac, 6411 20th St E, fife, wa 98424, (253) 777-0271) and was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

- Tacoma, WA, USA

problem #31

Aug 082018

CTS

  • 107,250 miles
My 2009 Cadillac Cts showed a check engine light. Took to a mechanic who pulled codes P0008, P0017, P0018 which are all related to timing chain failure. I became aware of tbs bulletin 11340C special coverage adjustment timing chain wear which was extended to include 2009 Cadillac Cts with less than 120K miles (my car has 107250) I made an appointment with local Cadillac dealer who informed me that Cadillac is only covering vehicles with certain VIN's in which mine is not included. They state that the problem was corrected later in the model year with an improved timing chain. Clearly this is not the case. This is a $2000 repair that Cadillac clearly states covers vehicles of the model year but then they don't cover it after looking up your VIN. Here is a link to the service bulletin. Https://static.NHTSA.gov/ODI/tsbs/2012/sb-10043857-8663.pdf here is an addl link to many who've had this same problem and not received coverage. M.carcomplaints.com/Cadillac/Cts/2009/engine/engine-2.shtml something should be done about this as it's a very shady business practice. Cadillac clearly knows the problem exists and refuses to do anything about it.

- Langhorne, PA, USA

problem #30

Feb 182018

CTS

  • 82,000 miles
The contact owns a 2009 Cadillac Cts. The contact stated that the vehicle shook while driving at various speeds. The vehicle was taken to Suburban Cadillac of Plymouth (40475 ann arbor road, Plymouth, Michigan 48170, (734) 453-7500) where it was diagnosed that the engine timing chain failed and caused the vehicle to shake while driving. The vehicle was not repaired. The manufacturer stated that the vehicle was not included in the warranty timing belt repair. The failure mileage was 82,000.

- Westland, MI, USA

problem #29

Feb 052018

CTS

  • 96,000 miles
My car has less then 96K miles and the check engine light came on and it showed codes P0017 & P0008. GM issues a service bullentin (11340) and later extended it to include the 2009 Cts ( 11340C) for premature timing chain wear. Even though my cars make, model and year is listed under sb 11340C, when you call GM, they say my VIN isn't included. Obviously, my car which year is listed should be covered and GM should repair under this sb. It is the exact same issue the sb was issued for. GM is scamming their customers and there needs to be a recall for this issue. I read thousands of people complaining about the same issue, and all that needs to happen is for the htsa to require all the 2009 Cts that had to have this issues repaired at their own expense while GM reaps the rewards of each car that they have a known engineering issue.

- Deepwater, NJ, USA

problem #28

Oct 012017

CTS

  • 70,000 miles
The contact owns a 2009 Cadillac Cts. The contact stated that the engine timing chain failed. While driving, the vehicle emitted a loud noise and an unknown warning indicator illuminated. The vehicle was taken to an unknown dealer where it was diagnosed that the engine timing chain failed. The vehicle was not repaired. The manufacturer provided case number: 8-347559061 and informed the contact that the vehicle was not included in a timing chain replacement recall. The approximate failure mileage was 70,000.

- Marshall, TX, USA

problem #27

Mar 072017

CTS

  • 97,000 miles
The contact owns a 2009 Cadillac Cts. While driving approximately 20 mph, the engine warning indicator illuminated and currently remains illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the warranty. The manufacturer provided case number: 8-3135377372. The approximate failure mileage was 97,000.

- Freeland, MI, USA

problem #26

May 312017

CTS

  • 108,000 miles
The contact owns a 2009 Cadillac Cts. While driving, the engine warning indicator illuminated and a P-0008 code displayed. The vehicle was taken to motor world auto group (located at 150 motorworld dr, wilkes-barre, pa 18705, (866) 403-0006) where it was diagnosed with a stretched timing chain that could fracture. The timing chain needed replacement. The vehicle was not repaired. The manufacturer informed the contact that the VIN was not covered under the specialty coverage adjustment for the timing chain. The failure mileage was 108,000.

- Tunkhannock, PA, USA

problem #25

Apr 052017

CTS 6-cyl

  • Automatic transmission
  • 110,000 miles
The contact owns a 2009 Cadillac Cts. While driving approximately 5 mph in an intersection, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the main shaft, transfer case fluid, output shaft, gasket infield, fluid transmission dex6, and the shot supplies needed to be replaced. The dealer also diagnosed that the transfer case assembly needed to removed and replaced. The vehicle was repaired. The manufacturer was made aware of the failures and opened a case. The approximate failure mileage was 110,000...updated 07/31/17

- Lynn Haven, FL, USA

problem #24

Jan 012017

CTS

  • 74,000 miles
The contact owns a 2009 Cadillac Cts. While driving various speeds, the vehicle lost power. The contact would have to restart the vehicle in order to continue driving. In addition, the check engine indicator illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the vehicle's timing chain failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 74,000.

- Langhorne, PA, USA

problem #23

Feb 202017

CTS

  • miles
3.6 liter engine timing chains worn, stretched.note - if timing chains fail further and they jump time serious engine damage can occur. Mileage 47643

- Saginaw, MI, USA

problem #22

Jan 052017

CTS 6-cyl

  • 95,000 miles
Was told the timing chain was stretched by a service technician and it was covered by GM with an extended service campaign, 10 years or 120,000 miles. My vehicle had approximately 95,000 miles when the problem as diagnosed. A Cadillac dealer confirmed via a phone call the vehicle was covered. Upon visiting the dealership, I was told the vehicle make/model is covered but the VIN of my vehicle is not covered. The problem is exactly as described by the extended service campaign.

- Orono, MN, USA

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