3.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 37,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On 6 June, 2013 while driving on M59 in Michigan and applying the brakes, my knee made contact with the remote fob, causing the ignition key to move from the "on" position to "accessory" mode. The engine stopped running and I had to steer and brake the vehicle without power assist to the shoulder of the road. I put the vehicle in park and restarted without incident. The same situation occurred in January 2014 while driving on I-75 to Florida. In both cases I informed my dealer (lafontaine Cadillac in highland, Michigan). The response was that they had not received any similar complaints and they could do nothing about it. I informed GM of the issue and they arranged to have the vehicle examined today, 1 April, 2014. I just received a call from the dealership informing me that the ignition switch met specifications. Whether or not it did (and to which specification) is academic. This is a safety issue! while I was able to manhandle the steering and braking, I doubt that my wife would be able to.
- Bloomfield Hills, MI, USA
- Alpharetta, GA, USA