5.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,000 miles

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problem #1

Nov 182013

CTS

  • 20,000 miles
My husband was driving in our community, about 15 mph. He made a right hand turn and the control arm snapped in half, the wheel broke off and the frame came crashing to the ground. We have owned the car for less than 3 weeks. Aaa towed the car to the nearest dealership. The dealership refuses to fix the car under the manufacturer's warranty claiming that the car had to have been in an accident. We have neighbors who heard the thud and came to see what happened. There was no accident/collision. We have driven the car a couple hundred miles. This shouldn't have happened. Cadillac told us we needed to file a claim with our insurance company. The dealership estimates $12,000 in damage.

- Pittsburgh, PA, USA

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