really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
48,617 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

May 302014

DeVille 8-cyl

  • 65,000 miles
Rolled down front passenger window using the driver button and was down for about a minute and then as I tried to bring it back up with the same button the window came up and then slammed down inside the window. The plastic guides broke inside and had to replace. The following week, the rear driver side window did the same thing. Today, my wife got the car washed and the attendant was unable to get the passenger rear window up without using his hands to help pull it back up. I'm hoping I'm not having to replace that one soon. It looks like others have been having the same problem. I believe there should have been a recall on this part! we are on our way to palm springs and I hope this doesn't happen while we are on vacation!!!!

- Escondido, CA, USA

problem #16

Oct 242010


  • 122,000 miles
Window in front door and other doors jump off track and drop down. If hale storm, or heavy rain this could impair drivers ability to operate safely. Cadillac has many complaints due to this after I investigated it. I have 2 doors at present with windows broke. Please advise what I can do and expect GMC to do.

- St. George, SC, USA

problem #15

May 282010


  • miles
Power windows of Cadillac Deville spontaneously break, while driving, while sitting, in any types of weather. Cadillac is fully aware of the problem and refuses to fix. Many websites show other consumers with same complaints...such as www.cadillacforums.com. problem costs over $500 to fix and will break again (it is just a small plastic part). It is now at the point where people are posting "how to's" because it is such a persistent and costly problem. I have had to repair three so far.

- Fallsington, PA, USA

problem #14

Apr 212007


  • 83,000 miles
All four window regulators went out within one year. The repair costs ranged from $487 to $587 each. I researched the parts but because everything is housed in one part for this model it was impossible to find something affordable. The labor was $75. Any number of consequences could occur from the distraction to the driver when the loud pop occurs, from what might enter through the window while driving, or from an accident that may require exiting the vehicle through a window. Only a fool would replace with an old part since these parts do not last that long and cost so much.

- Harahan, LA, USA

problem #13

Apr 212008

DeVille 8-cyl

  • 97,000 miles
The third window regulator broke in vehicle, second this year.

- Spring Hill, FL, USA

problem #12

Jan 072008


  • miles
Power window lift mechanism failed.

- Spring Hill, FL, USA

problem #11

Jun 042007

DeVille 8-cyl

  • Automatic transmission
  • 60,000 miles
Normal use of windows. All 4 window regulators failed. Replaced regulators at $350-450 a piece, old parts were available.

- Champaign, IL, USA

problem #10

Nov 142006


  • miles
Right rear window emitted a loud "pop", and the window went down. Wedged the window in the up position as I was on my way to fla from New York. Upon my arrival in fla, took it to a dealer and they estimated the repair at $600. I refused the repair and dissembled the door and window assembly to find the cable that controls the window to be disconnected due to a flimsy plastic catch that had broken. After several hours I was able to repair the window cable with a metal piece. Clearly this is an engineering flaw( I was an automotive engineer for 20 yrs. Had cycle and age tests been done properly, this flaw would have been detected, but then, the dealers would be out $600 per window for a.05 cent part.

- Alexandria Bay, NY, USA

problem #9

Jan 102007

DeVille 8-cyl

  • Automatic transmission
  • 72,000 miles
Driver side power window failed in the down (open) position during heavy rain. A very fragile plastic connector failed where connected to a cable. The service man commented that this is a very frequent failure on this car. Window came down while on the highway at 70 mph. Causing my coffee to spill on the interior and myself. Cadillac dealer repair cost for window is $550.

- Dallas, GA, USA

problem #8

May 142001

DeVille 8-cyl

  • Automatic transmission
  • 96,000 miles
: the contact stated the cable mechanism that rolled the power windows up and down failed seven times. On 5-14-01, the driver's and passenger side front power window cables were replaced. On 7-10-03, the driver's side front was replaced. On 9-23-05, the passenger side front was replaced. In May 2006, the passenger side rear was replaced. On 8-22-06, the driver's side rear failed. On 8-28-06, the driver's side front failed again. The dealership was aware and informed the contact the cables were weak and wore out prematurely. Updated 11/21/06.

- Valencia, CA, USA

problem #7

Aug 252006

DeVille 8-cyl

  • Automatic transmission
  • miles
Front passenger and rear driver window fell down without warning will not go up. Contacted camargo Cadillac to see if covered under extended warranty they will not tell me over the phone said the car had to be brought to them.

- Amelia, OH, USA

problem #6

Jun 152004

DeVille 8-cyl

  • Automatic transmission
  • 65,000 miles
Windows fall down without warning. In all weather conditions had problem fixed on two windows, both front windows. The last one was the passenger side rear. It has not been fixed yet. Dealer and manufacturer said they will not fix window for free. Caller maintained problem affected the door; the passenger side rear door will not open. Caller felt children were in danger.

- Clearwater, FL, USA

problem #5

May 072004

DeVille 8-cyl

  • Automatic transmission
  • miles
Front automatic windows both quit at one time, heated seat quits, sensor.

- Flora, IL, USA

problem #4

May 042004


  • miles
5-5-04 driver's window won't go up, replaced regulator #25714290 also replaced motor regular assembly 10-2-04 passsenger window won't go up, replaced regulator #25714289.

- Dallas, TX, USA

problem #3

Aug 292004


  • Automatic transmission
  • 70,000 miles
Three of the four power windows have broken in the past six months, at seperate times. Each time the window was being rolled down there was a loud pop and the window would not go back up. One I could understand, but three in six months on a $40,000 car is unreasonable.

- Raleigh, NC, USA

problem #2

Jun 182004

DeVille 8-cyl

  • Automatic transmission
  • 96,490 miles
Passenger side power window failed in the down (open) position during heavy rain. A very fragile plastic connector failed where connected to a cable. The service man commented that this is a very frequent failure on this car. Repair cost $291.50.

- Fort Lauderdale, FL, USA

problem #1

Sep 262002

(reported on)


  • miles
Rear electric window works intermittenly.

- Madison Hts, MI, USA