really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
101,325 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Cadillac Escalade:

Unsubscribe any time. We don't sell/share your email.

problem #4

Dec 232016


  • 232,000 miles
The contact owns a 2004 Cadillac Escalade. While driving 65 mph, rear passenger seat became hot and caught on fire. The contact was able to pull over and extinguish the fire. There were no injuries. The vehicle was not diagnosed or repaired. The vehicle was not destroyed, only the seat. The manufacturer was made aware of the failure. The failure mileage was 232,000.

- Smithville, TN, USA

problem #3

Dec 262009

Escalade 8-cyl

  • 110,000 miles
December 2009 while driving, ,, the heated seating coil caught on fire, burning the seat from the inside out and also burning my leg.

- Warren, MI, USA

problem #2

Dec 222009


  • 63,301 miles
The driver seat has a short in it. When I push the forward button on the seat, it now goes in reverse.

- Bakersfield, CA, USA

problem #1

Sep 302004


  • Automatic transmission
  • miles
Bad lease on 2004 Cadillac Escalade customer states that the car was damaged at purchase and was not told and wants a reimbursement* the consumer and his wife complained of the poorly designed leather seats. The seats were frayed. The cd P layer had to be replaced because it didn't recognize the discs. The consumer also complained about the paint peeling. The driver side door mirror light was inoperative. The dealer replaced the bulb. (lawyer wrote in on behalf of complaints).

- Westminster, CA, USA