10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 26,338 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. I received a recall notice from GM in July of 2016. Since July 2016 I have made 5 phone calls to Cadillac and 6 calls to local dealer about this recall. Always respond with no parts yet. 3 years and no parts. I am driving this car under great stress not knowing when it will explode. I cannot sell this car. What am I to do?
- Reno, NV, USA
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags), but the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to quality Buick GMC (1620 homer M adams pkwy, alton, il 62002, (618) 465-8881) where it was determined that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Wood River, IL, USA
The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crown Cadillac (1584 us-22, watchung, NJ 07069, (908) 747-4356) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
- Irvington, NJ, USA
Nothing happened I want this fixed before it does
- West Chester, OH, USA
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact called autonation Cadillac West palm beach at 561-291-8073 (located at 2101 45th St, West palm beach, fl 33407) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Boac Raton, FL, USA
Takata recall: Trying to get air bags replaced but GM/Cadillac maintains there are no replacement parts available! I live in high heat, high humidity area and according to reports at severe risk! dealer will not supply a loaner vehicle while waiting on parts!
- Valdosta, GA, USA
The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sewell Cadillac of grapevine (1001 E state hwy 114, grapevine, tx 76051, (817) 912-3000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Azle, TX, USA
Recalled takata airbags from GM & nothing happening... nothing has happened yet...are they waiting for people to die from these inflators?
- Plano, TX, USA
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). Ocean Cadillac (1000 kane concourse, bay harbor islands, fl 33154, 786-627-6579) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
- Surfside, FL, USA
My air bags have been recalled and no replacement for over 4 years!!!
- Surfside, FL, USA
Takata recall
- Dallas, TX, USA
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact stated that the manufacturer was unable to supply the part for NHTSA campaign number: 16V381000 (air bags) beyond a three year period. The dealer (capital Cadillac of atlanta, 2210 cobb pkwy SE, smyrna, ga 30080, (770) 884-7397) confirmed that the part was unavailable. In addition, the engine warning indicator kept randomly illuminating. In previous repairs, the dealer replaced the alternator assembly and replaced a cable for the service charging system due to a constant loss of power. The failure had not been diagnosed by the dealer; however, the contact had a diagnostic trouble code reader that produced a failure code. The manufacturer was notified. The failure mileage was unknown. VIN tool confirms parts not available.
- Conyers, GA, USA
The truck was in motion on street and on freeway, the speed drops and it feels like it's going to cut off. The windows will not go up or down, the radio shuts off and, all the dashboard lights are on. This has happened at least 3 separate times (twice this year) different dates. There should be 3 pictures shown of that. -last week the vehicle would not start, the battery is 1 yr. Old- good, the radio would not come on, interior lights all worked. Towed to a shop diagnostic was the passenger airbag modular. The airbag light still won't go off. -when the vehicle was purchased in 2015 the service suspension alert was on, the dealer (Suburban Cadillac in sterling heights, mi) said "don't worry about it right now", this year there the truck started making a buzzing noise. Every mechanic diagnosis something different. Of course the warranty ran out before it started.
- West Bloomfield, MI, USA
Takata recall: Sewell Cadillac dallas has not attempted to perform the replacement of the takata air bags on this vehicle. They will not give me any information as to when they may replace them.I was notified about this recall back in 4-2016
- Plano, TX, USA
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Massey Cadillac North orlando (located at 4241 N john young pkwy, orlando, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Orlando, FL, USA
The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Murphy Cadillac Inc. (321-345-9664, 174 E hibiscus blvd, melbourne, fl 32901) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown. Consumer stated information 70,000 miles. This Escalade has had front end problems. Three set of tires too many for the miles. Updated 10/16/18
- Palm Bay, FL, USA
The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called camargo Cadillac at 877-558-6539 (located at 880 montgomery rd, cincinnati, oh 45242) and was informed that the part was not available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cincinnati, OH, USA
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). When the vehicle was started, the air bag indicator illuminated and remained lit, which was a safety concern. The contact called barksdale Cadillac at 601-208-0433 (located at 700 adcock St, ridgeland, ms 39157) and was informed that the parts were not available. The manufacturer was made aware of the failure and was not able to confirm when the parts were to become available. The failure was not diagnosed. The failure mileage was approximately 110,000.
- Philadelphia, MS, USA
Takata recall: My 2008 Cadillac Escalade was running in park in my driveway. My son got out of the car firmly closed the door and both side air bags deployed. We cannot drive the car now and it needs to be fixed.
- Montclair, NJ, USA
- 4713 Manor Dr, VA, USA