10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
26,338 miles

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« Read the previous 20 complaints

problem #34

May 302018

Escalade

  • miles
Takata recall. When can I expect a resolution to this recall? thanks!

- Peoria, AZ, USA

problem #33

Mar 062017

Escalade

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags) over a year ago; however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer was not contacted regarding part availability. The manufacturer was contacted and confirmed that parts were unavailable. The manufacturer stated that parts may become available in another year. The contact received a letter from tk holdings, altering her that takata had filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Slidell, LA, USA

problem #32

Jul 012016

Escalade

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Murphy Cadillac Inc. (174 E hibiscus blvd, melbourne, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm part availability due to the pending petition filed with NHTSA. The contact was provided with case number: 8-4063593213 and was informed that the vehicle was safe to drive. The contact had not experienced a failure. VIN tool confirms parts not available.

- Melbourne, FL, USA

problem #31

Jan 172018

Escalade

  • 86,000 miles
The contact owns a 2008 Cadillac Escalade. While driving 5 mph through a parking lot, the driver and passenger frontal air bags deployed without impact or warning. There were no injuries. The contact had to cut out the air bags in order to drive the vehicle. The contact drove to the dealer (flow Cadillac, 1400 S stratford rd, winston salem, nc 27103) and was informed to take the vehicle to the insurance company. The insurance company would not assist since a crash was not involved. The contact drove the vehicle back to the dealer and was informed to contact the manufacturer. The manufacturer was made aware of the failure and informed the contact to keep the vehicle at the dealer and they would send someone to investigate the air bag deployment. In the interim, the dealer provided the contact with a loaner vehicle. The vehicle was at the dealer since January 25, 2018. NHTSA campaign number: 16V383000 (air bags) was referenced. The failure mileage was 86,000. VIN tool confirms parts not available.

- Walnut Cove, NC, USA

problem #30

Jan 012017

Escalade

  • miles
Takata recall takata corporation ('takata') has decided that a defect which relates to motor vehicle safety exists in certain 2007-2008 Cadillac Escalades. They had until September 2017. Recall status: Incomplete. Remedy not yet available this is unacceptable. I need my airbags replaced.

- Charlotte, NC, USA

problem #29

May 272016

Escalade 8-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called johnson motors at (877) 816-0659 (1891 blinker pkwy, dubois, pa 15801) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect. Updated 8/24/18

- Kersey, PA, USA

problem #28

May 272016

Escalade

  • 93,000 miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (bob bell Ford, bel air, md, 410-879-2544) and confirmed that the parts were not available for the recall remedy. The contact also informed the same dealer that the air bag indicator illuminated, but the dealer stated that there was no remedy. The manufacturer was made aware of the issues and was not able to confirm when the parts were to become available. The failure mileage was approximately 93,000. VIN tool confirms parts not available.

- Bel Air, MD, USA

problem #27

Nov 292017

Escalade

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact stated that there were no parts available for NHTSA campaign number: 16V364000 (air bags). The contact spoke with pine belt Cadillac dealer located at 71 NJ-37, toms river, NJ 08753(732) 797-3000 and was informed that the part was not available. It was unknown if the manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Forkev River, NJ, USA

problem #26

Nov 202017

Escalade

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called (eddie Chevrolet Cadillac in wichita, ks, phone number: (316) 648-6521) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Winfield, KS, USA

problem #25

Jul 012016

Escalade

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bronx, NY, USA

problem #24

Jun 012016

Escalade

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. David taylor Cadillac (10422 southwest freeway, bldg B, houston, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Rosharen, TX, USA

problem #23

May 272016

Escalade 8-cyl

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (capitol Cadillac, 6500 capitol dr, greenbelt, md 20770) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/9/18

- Bowie, MD, USA

problem #22

Nov 012017

Escalade

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chester, VA, USA

problem #21

Sep 062015

Escalade

  • 98,000 miles
Takata recall my airbag light has been on for 2 years now. I can't sell my car because people don't believe its a recall problem. This is a safety issue and is hurting my resale.

- Adkins, TX, USA

problem #20

Oct 302017

Escalade

  • 92,000 miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle's air bag warning light was illuminated. The contact contacted an unknown dealer who informed the contact that the parts were unavailable. The manufacturer was made aware of the failure and confirmed that the remedy was not available.the approximate failure mileage was 92,000. VIN tool confirms remedy not yet available.

- Staten Island, NY, USA

problem #19

Oct 272017

Escalade

  • miles
Takata recall have no repair at this time

- Egg Harbor Township, NJ, USA

problem #18

Mar 022017

Escalade

  • miles
The airbag is not functional, the airbag light stays on. The side mirror is not folding with the remote folding bottom. This is helpful when parking in a parking lot where there are many cars. The body color is colluding.

- Alexandria, VA, USA

problem #17

Oct 262017

Escalade

  • 130,000 miles
The Cadillac dealer(s) say they cannot fix the airbags in my vehicle. They say there is no solution to the problem, .

- Coconut Creek, FL, USA

problem #16

Oct 252017

Escalade

  • miles
Takata recall- I called the dealerships and they said that there is no parts available for the recall of the airbags.

- Seaside, CA, USA

problem #15

Jun 152016

Escalade

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with dublin Cadillac (4200 john monego ct #101, dublin, ca 94568) who stated that they would attempt to repair the vehicle at the contact's expense and the recall repair parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Danville, CA, USA

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