1.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
116,000 miles

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problem #4

Feb 232020

Escalade Hybrid

  • 98,000 miles
I went to replace /repair my vehicle and there was a 5 month back order for a hybrid battery from china. If I have to wait that long for GM to produce parts they should recall the vehicle. I tried to use an aftermarket program and I'm still having issues with my truck. Hybrid is important for the car as the vehicle goes into limp mode with limited power or no throttle response at all.

- Longwood, FL, USA

problem #3

Jul 302018

Escalade Hybrid

  • 112,000 miles
Takata recall, these issues have been going on and off it started with my escalade when on a busy street light I tried to step on the gas peddle but the vehicle seemed to be stuck on park mode which it wasn't and I could hear the engine running and forcing itself.in order to actually move I learned I had to do it the following way and even then it would move slowly.I had to step on the gas peddle very carefully and consistently at first it reacted going from 0 to 5mph then slowly to 10 but I had to let go of the gas pedal and then step on it slowly so to not force it too quickly. In another instance when I was pulling out of my driveway the vehicle would not react I checked and confirmed to be in reverse mode but still vehicle would not move at all. I had to change back to parking mode then back to reverse mode, this has happened in the past months on and off in several occasions sometimes the service suspension light will come on like it has today but in other days it has has the service engine light on and by itself itll turn off the check engine light or the service suspension.

- Costa Mesa, CA, USA

problem #2

Feb 012016

Escalade Hybrid

  • 147,000 miles
Experienced intermittent illumination of the service engine soon lamp, illumination of diagnostic trouble codes including service brakes soon, reduced engine power, stabilitrak, battery and stalling of vehicle. Taken to the dealer for service repeatedly and dealer cannot diagnose. Also contacted GM to no avail. Searched online and discovered that a recall was issued by the NHTSA: Original recall from the NHTSA manufacturer's report date: May 18, 2009 NHTSA campaign id number: 09V154000 NHTSA action number: N/a component: Fuel system, gasoline potential number of units affected: 27,188 manufacturer should replace a new fuel system control module free of charge. However, the manufacturer has refused to diagnose and is not offering any further assistance. Even though I have taken the vehicle to the dealer repeatedly.

- Somerville, NJ, USA

problem #1

Jan 172016

Escalade Hybrid

  • 107,000 miles
Beginning in or around October 2014, my Cadillac Escalade hybrid with 107,000 miles began malfunctioning whereby various lights, alerts and warning signals began activating intermittently including the brake, engine, stabilitrak, hybrid system, traction control and reduced engine power signals to name a few. More lights than I can remember would activate and the car would stall from 65mph to 30mph while on the highway with no warning. Also, the car sometimes stalls with no warning. I have returned to the dealer repeatedly and at first I was told the system reset and they could not find any issue. Then I was told the issue was the engine and charged thousands of dollars but the problems continued. Then I was told I needed a new battery which I paid for but the problems continued. After approximately five service trips thousands of dollars and many complaints at the dealership where I purchased the vehicle, crown Cadillac, and calls to the GM customer assistance center, an engineer diagnosed the problem as relating to the sensory power module in February 2015. The vehicle ran as it should from February until December. However, in late December 2015 the same issues began again. Frustrated with the original dealer, I had the vehicle towed into another dealership where our other non-hybrid Cadillac was purchased. The service department kept the escalade for over a week for diagnosis but was unable to duplicate the codes or make any repairs. I was instructed to pick the car up on January 12, 2016. Today, January 17, less than one week later, the car stalled out and the alert lights began again. I feel very unsafe and trapped with this malfunctioning and defective car that it seems even its manufacturer cannot diagnose or repair.

- Somerville, NJ, USA