10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
59,722 miles

About These NHTSA Complaints:

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problem #8

Aug 172022

SRX

  • miles
The car makes a knocking noise from the engine and in order to drive, you have to hold in the traction control button. I was told that the connecting rod broke and has to be repaired & I believe that should be a recall with the engine.

- Pocahontas, AR, USA

problem #7

Jan 012013

SRX

  • 121,077 miles
Headlights keeps burning out. Replaced then 2 times since I've had it. Engine keeps going out. Bought the car for $25,000. And spent over $5000. On the same problem for the timing chain issue, twice. Replaced all centerbearings within 1 1/2 year. Engine light won't go off. Still can't see to drive at night.

- Monroe, MI, USA

problem #6

Oct 132020

SRX

  • 153,000 miles
My Cadillac will go into drive and reverse but when I'm driving down the road it won't shift the rpms stay real high it wont shift rather should I say in my Cadillac

- Gloverville, SC, USA

problem #5

Feb 262018

SRX

  • 90,000 miles
The sun roof drain tubes came away from the firewall on all 4 sides. Water leaked all over the gas pedal and the break. I have slid off the street trying to break causing damage to a yard. The electrical on the radio system and lights short out because of water getting into the dash. The back hatch has water leaking directly into the circuit board that controls it and not will not allow the hatch to open.

- Broken Arrow, OK, USA

problem #4

Jan 192016

SRX

  • 100,000 miles
The contact owns a 2010 Cadillac Srx. While driving 55 mph, the vehicle vibrated severely and jerked before suddenly accelerating independently. The contact mentioned that the brakes did not respond when the brake pedal was depressed and the hand brake failed to operate when engaged. In addition, the instrument panel warning lights flickered. The contact mentioned that the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

- Macon, GA, USA

problem #3

Mar 032011

SRX 6-cyl

  • Automatic transmission
  • 5,700 miles
The contact owns a 2010 Cadillac Srx. The contact was driving approximately 2 mph when he applied the brakes, the vehicle surged forward until crashing into another vehicle. The contact suffered injuries and was undergoing physical therapy for treatment. The vehicle was towed to an independent repair shop, but they were unable to duplicate the failure. The vehicle was repaired for the body damages. The contact also stated that the failure occurred on a few occasions prior to the crash. The manufacturer was made aware of the failure, but had not responded. The failure mileage was 5,700. Updated 6/25/12 the consumer also stated the seat failed to properly restrain him. Updated 06/29/12

- Buffalo, NY, USA

problem #2

Oct 122010

SRX 6-cyl

  • 4,000 miles
My wife has complained several times over the last year about sudden acceleration by her car. I did not pay much attention until she hit a car in a parking lot because her car jumped forward. No one was in the other car and my wife was not hurt. It happened again about a week ago so I took it to the dealer. They made some software adjustments suggested by General Motors including one that read "addressing long hesitation/delays occurring when driver coasts to around 10mph and steps into an aggressive pedal".

- Zephyrhills, FL, USA

problem #1

Jul 212010

SRX 6-cyl

  • 4,000 miles
The contact owns a 2010 Cadillac Srx. The contact stated that on two separate occasions while attempting to park with the brakes depressed, the vehicle abnormally accelerated and caused the contact to crash into two parked vehicles. A police report was filed. The vehicle was towed to the dealer who performed a diagnostic and was unable to locate a failure code. The vehicle was also test driven but the failure did not recreate. The front end of the vehicle was repaired. The failure mileage was 4,000 and the current mileage was 57,000. The consumer also stated the seat belt didn't hold him in place. Updated 08/12/11.

- Buffalo , NY, USA