8.0

pretty bad
Typical Repair Cost:
$2,100
Average Mileage:
24,800 miles
Total Complaints:
3 complaints

Most common solutions:

  1. dismantled transmission and replaced faulty valve (1 reports)
  2. not sure (1 reports)
  3. reprogram transmission module (1 reports)
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This problem may be covered under warranty. Ask your Cadillac dealer.

problem #3

Oct 172018

SRX

  • Automatic transmission
  • 60,000 miles

The vehicle is jumping with a sudden kick when slowing down and braking. This jerking happens at slower speed, especially after I have initially driven at high speeds on the interstate.

Dealer charged me 2100 to replace control module inside the transmission. However, this did not fix the problem. The repair has a 1 year warranty. I am afraid they will say it has another problem when I return it.

- Damon S., baton rouge, LA, US

problem #2

Mar 122014

SRX AWD 3.6L V6

  • Automatic transmission
  • 5,592 miles

Potentially this was a very dangerous fault as there was intermittently a loss of power for what seemed like several seconds - though in fact it was probably less - under hard acceleration, ie when overtaking. The vehicle was reprogrammed twice, it is possible that this problem was linked with the faulty valve in the transmission that is reported as a separate complaint a few weeks later.

- carlier, PICTON, Select One, canada

problem #1

Jun 112014

SRX AWD 3.6L V6

  • Automatic transmission
  • 8,699 miles

failure to shift up under hard acceleration

Dealer was helpful and provided a Enterprise rental car for the two days that it took to fix the problem.

- carlier, PICTON, Select One, canada