The rear hatch door of my SRX has been not functioning properly. It opens and closes with erratic function. Regularly I've hit the button to open it and it has begun to close on me with shear force trying to crush my body while loading groceries. It has hit me in the head and the back causing pain. This is very dangerous because it isn't falling suddenly its closing with force. If I try to push it back up it pushes against my weight. I want to sell my car but I'm worried it will hurt someone.

- Indianapolis, IN, USA

When it rains it cause water to collect in the spare tire compartment where the module for the liftgate is housed. Which cause the car to think it's been stolen and makes the dashboard and safety features disable. It also make the car don't want to turn off and it randomly turns on if the key is near by. It's a known issue with the Cadillac Srx that Cadillac refuse to fix out of good faith for its customers. If the module get wet you can say goodbye to antilock brakes, traction's control, airbags, and a host of other features till it dry out.

- Bedford, OH, USA

Headlignts are so dim on my vehicle, which is dangerous when driving at night. I have to use my bright lights. I have gone to the actual Cadillac sewell dealership, they agreed with me that the lights on both headlights are way too dim. I asked them to place a brighter lightbulb, but they said they would be unable to do that since it's an electrical issue with the entire light fixture. They said it was common with this make and model, and replacing the entire light fixture was $1500 per headlight, making $3000 to make headlights safe for night driving. It appears this is a manufacturing issue, they are trying to make the consumer pay for for a problem not caused by the consumer. They mentioned they have been seeing this issue with many of my car and make.

- Houston, TX, USA

On May 12, 2018, we were driving West on Maryland interstate 68 through the mountains. We were driving downward on one of the many mountains and I noticed a wobble coming from the front passenger wheel. I began to worry and slowed down from 70 mph to 50 mph. As I approached the bottom of the mountain there was a curve to the left. All of the sudden we lost control like we were on ice. We turned 360 degrees and slammed into the right berm guard rail and then proceeded to travel back across the two land highway and hit the left median guardrail and came to a stop. There were three of us in the car and fortunately only minor injuries. We observed that the axle at the front passenger side wheel had sheered off. I couldn't believe it! also. The side air bags did not deploy when the passenger side slammed into the guard rail.

- Nashport, OH, USA