10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,796 miles

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problem #220

Jan 112024

SRX

  • miles
2014 Cadillac SRX - Driver's side headlight does not work properly on Low Beam. While the light burns, it does not shine forward on the road. It is absolutely as if there was no light at all, when driving at night. Took it to 2 different Cadillac Dealers who tried to fix but was told it was impossible to fix without replacing the entire headlight unit at a cost of more than $2,000. I had this same problem with my 2011 Cadillac SRX, and it was recalled & replaced for free, but there is no recall on the 2014 model - except (I was told) in California. Can't drive at night as a result without driving with High Beam. This is a very dangerous situation.

- Auburn, IN, USA

problem #219

May 012023

SRX

  • 160,000 miles
The contact owns a 2014 Cadillac SRX. The contact stated that the headlights failed to provide adequate illumination while driving at night without warning. The contact stated that the high-beam headlights were needed while driving at night. The dealer was notified of the failure but offered no assistance. The manufacturer was also notified of the failure and a case was filed. The contact was later informed that the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 160,000.

- Bergen, NY, USA

problem #218

Aug 192023

SRX

  • 138,000 miles
The contact owns a 2014 Cadillac SRX. The contact stated that while driving at an undisclosed speed at night, the contact became aware that the passenger-??s side headlamp was not functioning. Upon replacing the headlamp, the headlamp failed to function properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 138,000.

- Dumas, TX, USA

problem #217

Aug 212023

SRX

  • miles
Projection lense for low beam is very dim. Unable to see road work low beam head light

- Houlton, ME, USA

problem #216

Mar 212020

SRX

  • miles
Running lights (low beans) can not be used. They are on, new, and adjusted properly. I have to drive with high beams on to see at night.

- Beacon Falls, CT, USA

problem #215

Mar 042016

SRX

  • miles
Headlights I been calling GM for years that you can-??t drive with the low beam headlights at night it-??s like having no headlights on. They say nothing no safety recall and I have read up on this issue and they say the halogen bulb gets so hot it burn the inside of headlight assembly and I would think this would be a safety recall. I hope you can help thanks Ralph Prete 203 415-9681

- North Haven, CT, USA

problem #214

Jun 152022

SRX

  • 40,000 miles
The contact owns a 2014 Cadillac SRX. The contact stated that while driving at night, the headlights failed to illuminate. The vehicle was taken to the dealer, where it was diagnosed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to cover a portion of the repair cost. The failure mileage was approximately 40,000.

- Mansfield, OH, USA

problem #213

Mar 142023

SRX

  • miles
The headlights on Cadillac SRX are defective and Cadillac will not have a recall. The lights are so dim I have to drive with my brights on, which is dangerous to other drivers. If I do not use the high beams, I am not able to see what is on the side of the road at night. There could be a person, other vehicle, etc. Therefore an accident could occur or someone could be injured. Cadillac was assisting with repair costs but that ended a couple years ago and I did not know about it as I did not receive a letter. This is a known defect and many people have expressed concern (I found a forum discussion online regarding this issue). My dealer has quoted a price of $2131.39 to replace the headlight assembly. I would appreciate review of this safety issue with this vehicle.

- De Motte, IN, USA

problem #212

Mar 012023

SRX

  • miles
The headlights are so dim that the Cadillac SRX is unsafe to drive at night. The dealer says that it is a known defect but will only give a small discount to replace the headlight assemblies. These cars are unsafe at any speed ! This car has been garage kept and is very low mileage. Please respond to this. Thanks !

- Northfield, IL, USA

problem #211

Dec 192022

SRX

  • miles
I can not see out of my headlights at night because they are so dim. Searching the internet this is a problem Cadillac knows about for my model and year, they have a class action lawsuit about this problem and do not have a recall! it is due to the housing on lights they get moisture in and it makes the bulbs dim. To fix this problem is $2000 plus. Currently I can not drive my very expensive Cadillac at night without the brights on!

- Crystal Lake, IL, USA

problem #210

Nov 172022

SRX

  • miles
Hello, problem is with the headlights being too dim for nighttime driving. Cannot travel safely most roads at night without turning on the highbeams. Reported issue to the local Cadillac dealer service center and was advised headlights would need total replacement as it is a known issue.

- Middletown, NJ, USA

problem #209

Nov 112022

SRX

  • miles
Low beam headlights to dim to drive...very dangerous and gm is aware of the defective headlights

- Canaan, VT, USA

problem #208

Oct 252022

SRX

  • miles
the headlights on this vehicle are so dim that i ran over a large deer carcass in the middle of the highway at night. by the time i saw the carcass in the middle of the road, i was already on top of it!!!!!!!!!!! i couldn't use my brights because i was meeting another vehicle. anyway, the headlights on this vehicle are pure garbage and there needs to be a recall on these lights. this is a major safety hazard for myself and other drivers on the highway. i have no time to use my brakes before an accident will occur with debri or an animal crosing the road. very disappointed that this is not recalled yet!!! do something about this now!!!!!

- Guthrie Center, IA, USA

problem #207

Sep 242022

SRX

  • miles
The headlights on this vehicle are extremely dim and it is unsafe to drive at night without running the high beam lights all the time. This is a huge safety issue that needs to be addressed by cadillac and the lawsuit that was brought against them. All vehicles need to be recalled for the headlights immediately.

- Guthrie Center, IA, USA

problem #206

Sep 232014

SRX

  • miles
Headlights extremely dim.Replacement of lights didn-€™t improve. I can only drive during the day. I can only drive with high beams if I had to drive at night or early morning. GMC made an offer to replace lights with same defective system & wanted a claim & release signed. For me not to be any part of legal proceedings against them.

- Marengo , IL, USA

problem #205

Jan 012014

SRX

  • miles
Most owners complain to Cadillac but not to NHTSA Cadillac is aware. Low beam headlights on these vehicles are un safe. Especially in drizzle or darkness. This should be urgent!!!! Head light bulb is so hot, it burns the chrome plating off the inside of the headlight assembly. Once chrome is gone, so is the reflectivity needed to project the light through the magnifier and on to the street. Extremely dangerous situation.. This problem has been confirmed and is well known by the manufacturer. This puts everyone in and around the SRX in grave danger. This has been inspected by many mechanics. EXTREMELY DANGEROUS https://youtu.be/i7GKpCgAee0

- Vestal, NY, USA

problem #204

Aug 192022

SRX

  • miles
The headlights are not bright enough to see the road when on regular setting> The only way to see the roads at night is to drive wit lights on high beam. I have replaced the bulbs, and they are still weaker than the turn signals.

- Oak Ridge, TN, USA

problem #203

Jul 152022

SRX

  • miles
The headlights are so dim they were replaced by GM On the 2014&2015 SRX I bought this car used and the GM dealer never said there was an issue with the headlamps. This vehicle cannot be driven at night!!!

- Mount Clemens , MI, USA

problem #202

Jun 272022

SRX

  • miles
Low beam headlights have become exceedingly dim. This car is available for inspection. Poor visibility at night is a safety risk. This problem has not been confirmed by a dealer or independent service center. I am not now driving the car at night. The car has not been inspected by others. I plan on consulting the dealer shortly. No warning messages now or prior to noticing the problem. First noticed in late June, 2022.

- Florissant, MO, USA

problem #201

Jun 062022

SRX

  • miles
Purchase the vehicle less than a month ago, drove it for the first time at night and the headlight visibility was horrible.it was so horrible it scared the s*** out of me!! I had to pull over and wait till day light. I was afraid I was gone get hit or I was gone hit some one.what a scary situation. I am so disappointed in GMC and Cadillac!! People lives are in DANGER!!!! Please HELP!!!!

- Cedar Hill, TX, USA

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