10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
75,825 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jul 192013

SeVille 8-cyl

  • 87,200 miles
Hit a speed bump - loud noise - could barely brake - avoid collision and after eventually being able to stop; looked under car and fluid gushing out like a rainstorm. Call insurance company who stated it was a collision; however, repair shop and adjuster for insurance company stated it was bound to happen due to rusting and cracking of brake line, etc. And will not pay for repair - auto repair did send a paper showing a recall that was issued by NHTSA id: 04V110000 on June 2, 2004 dealing with fuel system and the fuel rail construction which may degrade and crack. I informed not only the insurance adjuster and the repair shop, and I also called Cadillac at L-8---458-8006, about this recall and since I never received a recall from Cadillac, it would appear that this is an issue which should be addressed by them. I thank you for your assistance.

- Chicago, IL, USA

problem #3

Jun 122008

SeVille

  • 144,000 miles
The contact owns a 1997 Cadillac Seville. The contact was informed that his vehicle was included in NHTSA campaign id number 04V110000; however, the dealer stated that the recall had expired. The dealer did not want to make any repairs. Less than 72 hours later, the vehicle caught fire upon starting. Flames appeared under the hood and were extinguished with a fire extinguisher. The dealer stated that they would not touch the vehicle due to the fire. A claim was filed with the manufacturer, which was escalated to higher authorities. The contact is awaiting a call back. The vehicle has not been repaired. The VIN was unknown. The current and failure mileages were less than 144,000.

- Aurora, IL, USA

problem #2

May 152003

SeVille

  • Automatic transmission
  • 72,101 miles
I bought a used car with an extended warranty. A week later the fuel switch went out. I had to spend $80 to get that fixed at the same dealership. After a few weeks the turing switch started smoking so I took it to different dealership to get check out and they fixed it for $100 (co pay) while my car was being fixed they found a major oil leak and asked me if I would like to see if my warranty would fix it. The warrenty people came out and said no we are not going to pay the $1,500 -$2,500 to fix it. The car needs to go back to where you bought it so they can fix the car because the leak was preexisting. At that time I went and talked to one of the owners. He said he would look into it and advised me to go and let the service manager take a look at the car. Come to find out the used car lot knew about the leak and did not tell me at the time of sale otherwise I would not have bought the car. I was told by the service manager that the sales department may pay to get it fixed and they declined. I am now stuck with a $320 a month payment on a car that I can't drive very much until the leak is fixed. I would like to get my old car back that I traded in. I was told that I would be able to under the used car lemon law act. One more note I also need to get the steering colum repaired that would be another $210 and I work for the company I bought the car from.

- Junction City, OR, USA

problem #1

Mar 272002

(reported on)

SeVille

  • Automatic transmission
  • miles
Vehicle has developed a major leak that is pumping oil onto the exhaust system. Nlm oil leak caused by a faulty rear main seal. Engine was running rough due to faulty 02 sensor, fuel gauge reading erratically due to bad spot on sender. While driving and hitting a bump, there was a rattle under the vehicle, dealer replaced the right strut and mount.

- Wonder Lakes, IL, USA