10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
44,895 miles

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problem #3

Apr 092019

XTS

  • 30,000 miles
Service side detection system alert in dic. While driving in city, multiple alerts in dash board and intermittent black out of all gages and indictors totally unpredictable, unreliable and unsafe.

- Pompano Beach, FL, USA

problem #2

Oct 032017

XTS

  • 58,842 miles
The cue touchscreen is not working. All warnings and safety co cern's will not show. Tried hard reset as Cadillac advised with no luck. Car is out of warranty and Cadillac said the cost is over $ 1500. The car is two years old and Cadillac and GM knew of this problem since 2013 and did nothing to remedy it. It's a hazard and after servicing none of the warnings can be changed. You can't use hands free calling etc. It's very dangerous and distracting to operate a vehicle with the information center inoperable. Check the internet for this problem and you will see there are thousands if complaints dating back to 2013. This problem started about two months ago.

- Plantation, FL, USA

problem #1

May 242017

XTS

  • 45,842 miles
A failure of the self-leveling rear air spring compressor occurred while driving through parking lot. "service rear leveling system" warning was not activated / displayed as published in vehicle owners manual nor did any audible alert sound, notifying driver of any impending problem. As the rear end of the vehicle proceeded to pass over a speed bump at idle speed, the automobile subsequently "bottomed out" leading to significant spine injury. Automobile was un-driveable after incident and was taken to the dealership for repairs via flat bed truck. After suspension compressor was replaced, the automobile continued to have audible creaking in rear suspension while traveling over bumps and dips in the road. Both L and R shocks were replaced after first being inspected and adjusted per GM/Cadillac repair protocol as reported by dealership.

- Brownsville, TX, USA