8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
68,500 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Dec 282014

Avalanche Z71 5.3L 8 cyl

  • Automatic transmission
  • 68,500 miles

Just got on I476 @ Clark Summit, PA on my way from upstate NY to southern New Jersey when I blew my right rear tire. Called AAA and waited about an hour before tow truck arrived. Before jacking and removing bad tire, tow truck operator wanted to see if I could drop my undercarriage spare. Sure as hell, it hung up on the secondary latch. I had this same problem before and thought I had avoided any future problems by grinding most of the secondary latch off - left just enough of the hook so that it may hold but by wiggling the tire it would release the latch. Also had installed straps in case tire dropped - had to cut them off. Had to be towed to the nearest tire dealer - cost me $150.00.

Complained to GM about this problem, along with some additional problems I've had to throw money at over the last 6 months. Their answer was to give me a $2,000 customer loyalty credit towards the purchase or lease of a new GM vehicle. Told them I wasn't interested in buying a new vehicle at this time and that I would be consulting with a lawyer about the possibility of initiating a class action suit. (By the way, Googled "GM truck spare tire latch" and got 832,000 hits - I'm not the only one with this problem)

- Craig M., Frankfort, NY, US