really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
60,843 miles

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problem #28

Jun 012017


  • 50,000 miles
Dash is cracked by the passenger front airbag. Truck only has 72K miles but dash cracked previous to 50K miles. I believe this crack could either cause shards from the dash or the airbag to fail if deployed.

- Hazle Townshp, PA, USA

problem #27

Apr 022016


  • 180,000 miles
My 2009 Avalanche ltz has a dash that has cracked completely in half, plus is cracking on the airbag passenger surround. My concern other than shrapnel in the event the airbag deploys is loss of steering control when the dash pieces lodge themselves between the steering wheel while the vehicle is in motion. The dash has never been abused or damaged by the owner in any way, and this is clearly a manufacturer defect. Almost without exception I have noticed this defect in every truck of this type. Please have an agent contact me if additional information is necessary. My local dealer wants $1600 to repair their defect.

- Oxford, AL, USA

problem #26

Mar 112015


  • 38,000 miles
The dashboard is cracking on its own just like all similar vehicles of the same model years from Chevy and GMC. It is a safety concern for when airbags are deployed.

- Freehold, NJ, USA

problem #25

Oct 302015


  • 47,000 miles
My dashboard has 2 cracks extending from each corner of the passenger air bag panel. I have seen hundreds of the same type of crackage and I believe that Chevrolet should send out a recall to repair all of the cracked dashboards. I believe that there maybe an issue if the passenger airbag deploys.

- Dearborn, MI, USA

problem #24

May 232016


  • 41,800 miles
The dash has 2 cracks at the air bag

- Kodak, TN, USA

problem #23

Jan 052017


  • 80,000 miles
My dash cracked right by the airbag and has caused my airbag warning light to come on. Now my airbag warning light toggles between on and off. My dash continues to fall apart even with a dash mat covering it. I don't know if my airbag will deploy if needed. Plus I worry about shards of plastic hurting me or my family. GM needs to do something. I don't know the exact day the crack showed up but I notice it in January 2017 while getting a stuffed animal out of the truck. Over the past months, the cracks have gotten worse to the point there is a hole in the dash from the shaking while I driving and nothing being secure.

- Hampton, VA, USA

problem #22

Aug 102015


  • 36,000 miles
The dashboard is cracking just like every other 07 - 14 Tahoe, Yukon, Avalanche!!

- Freehold, NJ, USA

problem #21

Jul 182014


  • miles
Cracks in dashboard one by airbag one behind steering wheel area.

- Luling, LA, USA

problem #20

Mar 152015


  • 75,000 miles
Major dash cracking above the instrument cluster on both sides of the dash hump. 3-4" crack on the left of the hump, approx 6-8" on the right. Another crack starting at the middle of the dash, going through the dash mounted speaker opening from the front vents all the way to the wood trim above the radio (6-8"). another crack to the front left of the airbag, approx 2" long. Rattling on every little bump. I believe this has also compromised some of the electrical systems that control the door locks and windows. Several of the cracks were noticed in the morning before moving the vehicle and were not seen the previous night.

- Bel Aire, KS, USA

problem #19

Apr 232017


  • 64,000 miles
Crack in the dashboard with sharp edges. This is the second time the dash has cracked. The first time was under warranty.

- Madison, AL, USA

problem #18

Apr 062017


  • 150,000 miles
Interior dash has cracked and can potentially have sharp fragments injure passengers if a crash was to occur.

- Roanoke, TX, USA

problem #17

Apr 062017


  • 150,000 miles
Drivers side interior chrome door handle. Chrome is peeling resulting in razor blade type cut on hand.

- Roanoke, TX, USA

problem #16

Jan 042017


  • 92,000 miles
Dash board cracks.

- Rothschild, WI, USA

problem #15

Jan 012015


  • miles
It is a know issue the any GM from 2007-2013 have issues in the dashboard getting cracked. Mine is a 2009 Chevy Avalanche and my dashboard has cracked in several places. The manufacturer knows about the problem but has done nothing about it to get the customers taken care of. This is definitely a manufacturer defect. How can you help the consumers get their dashboards fixed?

- Miami Lakes, FL, USA

problem #14

Jan 152016


  • 110,000 miles
Dash panels have cracked and anchor clips have broken. This has caused the panels to loosely rattle and propagate the cracks even further. Entire dash panel needs replacement.

- Bossier City, LA, USA

problem #13

Aug 272016


  • miles
There is a crack in dashboard near airbag cover.

- Garland, TX, USA

problem #12

Aug 152016


  • 47,000 miles
The dashboard is cracking in multiple areas including the area surrounding the passenger side airbag. Not only is the crack visually unappealing but it poses a safety risk should pieces fly off in the event of an accident.

- Post Falls, ID, USA

problem #11

Jul 132016


  • 60,000 miles
Dashboard cracks around passenger airbag if airbag is deployed broken dash will become dangerous debris.

- Stonewall, LA, USA

problem #10

Jan 012011


  • miles
Dash has cracked around air bag. Engineering design flaw is likely to result in injury or death when air bag deploys.

- Oxford, AL, USA

problem #9

May 222016


  • miles
Dash plastic cracking around passenger airbag and the instrument cluster. Sharp pieces sticking up. Ccar wash personel can get cut when wiping dash during auto cleaning and detailing.

- Roanoke, TX, USA

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