3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,231 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Chevrolet Captiva:

Unsubscribe any time. We don't sell/share your email.

problem #2

Aug 202021

Captiva 4-cyl

  • Automatic transmission
  • miles
Periodically when driving, there will be an electrical issue involving various electrical components as follows: Service Traction Control warning message, radio goes out, dashboard warning lights flash on/off suddenly. Also, the car will appear completely dead/unresponsive can cannot be started. The key will get stuck in the ignition. This is currently the situation. These occurances can happen 3 to 5 times per week. We cannot identify a particular set of circumstances that creates the situation. It seems to happen randomly. Other owners of the Chevy Captiva have reported having similar problems. To fix the problem, I have separately had the Body Control Module replaced, replaced the battery and had a grounding wire replaced. The problem remains unresolved. Since this appears to be a common issue with the Chevy Captiva, I would like GM to investigate and propose a solution. I am willing to pay for the solution, but we (owners, dealers and repair shops) need to know how to repair the vehicle.

- Wixom, MI, USA

problem #1

Mar 032017

Captiva

  • 72,462 miles
GM is aware of the key getting stuck in the ignition in 2.2 million cars, but is unwilling to fix my car because it's not on "the list". gmauthority.com/blog/2014/12/general-motors-offering-to-remedy-stuck-key-issue-in-2-2-million-cars/ www.autonews.com/article/20141211/oem/141219956/GM-offers-fix-on-small-car-ignitions-to-prevent-stuck-keys

- Clovis, CA, USA