7.5

pretty bad
Typical Repair Cost:
$3,700
Average Mileage:
44,250 miles
Total Complaints:
4 complaints

Most common solutions:

  1. not sure (2 reports)
  2. replace transmission (2 reports)
Get notified about new defects, investigations, recalls & lawsuits for the 2012 Chevrolet Cruze:

Unsubscribe any time. We don't sell/share your email.

This problem may be covered under warranty. Ask your Chevrolet dealer.

problem #4

Mar 242020

Cruze LS

  • Automatic transmission
  • 59,565 miles

I am more than pissed, to put it mildly. I purchased this car and own it outright at this point. I purchased it thinking I would hold onto this car for quite some time as I do less than 7500 per year. I take good care of my car, doing regular maintenance, fluid changes, tire rotations, etc. Took a short ride yesterday, approximately 5 miles, 2 miles of highway driving, no problems. Got off the highway to a residential neighborhood, turned a corner, put foot on the accelerator, and nothing. Car would not move. I was like...this is weird. Put car into manual mode, car was skipping 2nd and 3 gear, rpms racing, and jerked into 4th and suddenly 5th gear. Another 50 feet later, the same thing.

Pulled over. Turned car off, thinking perhaps something with the computer. Let me just add that not one idiot light displayed on the dash.

Restarted the car, same thing. Limped to mechanic, they changed the tranny fluid again, took the car for a ride, and same result.

End result need a new transmission. I could not be more disappointed to find out that so many other Cruz owners have experienced the same issue. How dare they manufacture such a poor product. Perhaps one of the issues why they are no longer manufacturing this vehicle, although it wouldn't surprise me if they are using this transmission in other products. How dare they. I will never purchase a GM product again, and was at one time a GM employee. Shame on you General Motors!!! Should have stayed with my Honda Civic!!!!!

- Cecilia L., West Hempstead, NY, US

problem #3

May 242019

Cruze

  • Automatic transmission
  • 68,000 miles

My car wouldn't reverse, then wouldn't go above 24 mph. Only 68000 miles. Not happy to have to replace. Otherwise I'm happy with the car.

- Mary G., Milwaukee, WI, US

problem #2

Sep 052016

Cruze LT 1.4L 4c

  • Automatic transmission
  • 7,332 miles

Bought 2012 Cruze LT due to low kilometers and price. However, it wasn't very long before I was annoyed by it often not shifting into second gear until RPMs were over 5,000 ! Considering red starts at 6,500, I felt that this just shouldn't be happening. So waiting till this RPM it felt like it was not shifting fast enough. I still have 10 months warranty so obviously am going to take it to a GM repair shop very soon. Any comments?

- Philip C., St. Catharines, ON, Canada

problem #1

Feb 132013

Cruze ECO 1.4L 4

  • Manual transmission
  • 42,000 miles

so at 42k miles i had a new transmission put in, old one wouldnt shift(manual). @45k miles my power steering quit working or only works some of the time, @61k miles i took it for an oil change @westside chevrolet, it came back running terrible and loping, told the service guy, he said it was already like that, which it wasnt, new transmission @63k started not to shift as smoothly, @66k the engine has a hard knock to it. sounds like a connecting rod has let go. from the time i got the new transmission, the car overheats just while idling. the engine revs up and down to nearly not running constantly. this car is a complete lemon that chevy and their shops have been completely ignorant about the problems. only wish i could go back and not buy this pos car. kinda makes you wish we didnt bail out this junk producing company.......wtb a FORD

- Daniel P., New Ulm, TX, US