8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,188 miles

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problem #4

May 302018

Equinox

  • miles
Takata recall -car engine light is coming on now on 3 separate occasions once on highway once in. Side street and then in after just starting car. Has been service now all 3 times and emu system was fully replaced. It will go into safety mode and there is a very strong smell of gas. The engine then runs high and car locks up. The car is feels like it is stressing at even 35 miles before the engine light appears. I have service paperwork from the first two services and pictures of the car in safety mode. It is currently in the service department again for the 3rd time now. Purchase the car only 5 months ago. Onstar picked up on highway 5.30.18, picked up from service then on 6.2.2018, had car for 2 hours car went back into service same day 6.2.2018 back to dealership, picked backup 6.5.2018 and then back in dealership 6.6.2018 for on going issues and still there with no resolution at this point

- Delaware, OH, USA

problem #3

Mar 232018

Equinox 4-cyl

  • 8,000 miles
I recently purchased a vehicle at feldman Chevrolet in new hudson mi ( located at 30400 lyon center drive E, new hudson< mi 48165 : 248-573-0321 ) I purchased a 2018 Chevy Equinox ( VIN [xxx] ) the week of thanksgiving 2017 I was driving the vehicle on Thursday 2/15/2018 when my solid state check engine light illuminated. I immediate hit the onstar and they gave me a code of P3055 and told me to take to the dealer within 7 days.. I was told it was a voltage communication issue and that I should be all set, it was resolved. The following 2/21/2018, while out at lunch during my work day, the solid state check engine line illuminated yet a 2nd time. This time they said my vehicle needed a new engine control module - that was repaired, approx. 2 weeks later, my " service ESC brake/ traction control came on" and would not go off, they had the vehicle a week and determined it was a ground short. Here it is 3/23/2018 and a 4th time my car is at the dealer, ESC/ traction control again. 4 times in 5 weeks my vehicle has now been in to the dealership, at 8,000 miles.ridiculous- all of this happened while driving. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Commerce Twp, MI, USA

problem #2

Feb 212018

Equinox

  • 4,000 miles
The electronic stability control system keeps shutting down, taking the ABS system with it. This seems to happen primarily when it's cold outside. When this happens the vehicle doesn't handle or stop as it should. Multiple repair attempts have yielded no change in the condition.

- Greenwood Village, CO, USA

problem #1

Jun 052017

Equinox

  • 750 miles
While driving with two children in the car plus myself the driver on the freeway straight. The vehicle started pulling towards the right and almost causing a collision. Then the warning screen started bringing up warnings of multiple issues. The vehicle was taken in immediately and so they tried to diagnose the issues and put 200+ miles on the vehicle and the the warnings did not come back on so a few days later they said the vehicle is fine and to be picked up. While driving a week later with the kids in the vehicle the car started pulling and the warnings lights and screen warnings showed up again and was immediately taken back in and they have had the vehicle since. They escalated the issues to GM, the parts are defective is what was told and they couldn't give a eta on how soon they could get the parts. They said they would need to get the parts directly from the assemble line and it was out of their control. The tech found that the "electrical steering gear and electrical module" prongs were bent and being a brand new of the line vehicle they found the prongs were bent and the electrical steering gear and electrical module was defective. GM wanted the part back and since have been in a rental. When it was brought to their attention this is a safety issues and it was a hazard the service dept. Representative was defensive and unprofessional as well as defensive when stated this is an issue of safety and hazardous. Once the concern was brought up that it was uncomfortable and we wanted answers of what's going to happen and what about the safety of the kids while driving being uncomfortable even if fixed, he hung up. My spouse went in to talk with the manger and they couldn't give any info but to call GM and take it up with them and that they couldn't do anything but escalate the issue to GM manufacturer and gave the number to my spouse and closed the door on him.

- Gilbert, AZ, USA