really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
69,751 miles

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« Read the previous 20 complaints

problem #93

Feb 112014


  • miles
The contact owns a 2009 Chevrolet HHR. The contact received a recall notification for NHTSA campaign number: 14V153000 (steering, electrical system); however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure.

- Durham, NC, USA

problem #92

Jun 172014


  • 97,671 miles
The contact owns a 2009 Chevrolet HHR. The contact stated while turning at approximately 35 mph, the power steering failed which caused the vehicle to swerve into a ditch. The vehicle was taken to a dealer for diagnosis and the mechanic stated that a blown fuse caused the power steering to fail. The vehicle was repaired, however, the failure recurred. The manufacturer was notified of the failure and informed that contact that the vehicle was included in NHTSA 14V153000 (steering) and the parts were not available. The approximate failure mileage was 97,671.

- Lafayette, LA, USA

problem #91

Aug 162014


  • 84,000 miles
The contact owns a 2009 Chevrolet HHR. The contact stated that while driving at 40 mph, the contact stated that the power steering warning light illuminated and the brakes failed to respond. The contact mentioned that the vehicle was shifted to park in order to stop the vehicle. In addition, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 84,000.

- Chavies, KY, USA

problem #90

Jan 062001

HHR 4-cyl

  • 58,000 miles
Went to leave from friend's house, vehicle would not start.called tow truck, but by the time ( 2 hrs ) I waited car started-up.cancelled tow truck. Next time while making turn, power steering stopped working. It has not worked since approx 05/21/14. Called the dealer to make appointment on 06/03/14. They give me the papers services. And they told me it will probably take between 6 weeks to 7 weeks for them to get the part.I been calling, still waiting for the parts. On another note, I told them about my condition. I have one arm the is very hard for me to drive with out power steering. I had surgery on my left arm. ( a survivor of sarcoma). For them maybe is nothing. I don't want them to feel sorry for me. I just want to fallow the rules, and the promises they make to me. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brandon, FL, USA

problem #89

Apr 012014

HHR 4-cyl

  • 80,000 miles
I have received safety recalls for potentially fatal system failures to my vehicle. I was told by the dealership that there are no replacement parts to fix this issue, and they have no idea when they will have parts. So until then I am to drive this unsafe vehicle, with my family in it and just hope for the best? I tried to purchase another vehicle, as we typically do after 2-3 years of financing, only to find not one dealership will buy it back from me in trade, including the one I purchased it from, due to the major safety recalls. So I am essentially trapped in a vehicle that has already had 2 of the 3 recalls actually occur to it, and just hope the one that can cause a fatal crash, does not also happen.

- Londonderry, NH, USA

problem #88

Jul 162014


  • miles
They need to give rental cars untilthey get the parts in this would insure our safety and speed up the process that they say they are making the parts as fast as possible.that's just not acceptable. Fix our cars right now I am not ready to die in GM junk. My air bag light came on says it needs service well fix it GM. I cant worry all the time the stress is to much.

- Chesapeake, WV, USA

problem #87

Nov 062013

HHR 4-cyl

  • 48,675 miles
While operating the vehicle into a gradual left turn, a series of chimes sounded from the vehicle and a message was displayed in the communications center stating the message "power steering". the vehicle had lost power assisted steering but retained manual steering. This was reset by turning the vehicle ignition off and restarting the vehicle.

- Utica, OH, USA

problem #86

May 142014


  • 54,000 miles
The contact owns a 2009 Chevrolet HHR. The contact stated while driving approximately 5 mph, a loud chime sounded inside of the vehicle. There was an immediate loss of the power steering with the illumination of the warning indicator. The steering wheel became difficult to maneuver. The vehicle was taken to an authorized dealer where the power steering motor was replaced. The manufacturer was not notified of the problem. The approximate failure mileage was 54,000.

- West Lake, OH, USA

problem #85

Feb 162014

HHR 4-cyl

  • miles
The power steering stopped working while driving and still does not work. The passenger air bag turns on and off intermittently when no one is in the seat.

- Cedar Rapids, IA, USA

problem #84

Feb 102014


  • 61,000 miles
The contact owns a 2009 Chevrolet HHR. The contact stated that while driving 55 mph, the steering wheel seized causing the contact difficulty to maneuvering the vehicle. The contact mentioned that the eps warning light illuminated. The vehicle was taken to the dealer where the power steering motor needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and stated that the vehicle was not included in NHTSA campaign id number: 14V153000 (steering). The approximate failure mileage was 61,000.

- Canton, OH, USA

problem #83

Mar 122014


  • 87,000 miles
The contact owns a 2009 Chevrolet HHR. The contact stated that while driving approximately 65 mph, the steering wheel became difficult to maneuver as the power steering warning light illuminated. The vehicle was not taken to a dealer for a diagnostic. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign number: 14V153000 (steering). The vehicle was not repaired. The approximate failure mileage was 87,000 and the current mileage was 90,000.

- Richmond, TX, USA

problem #82

Apr 282014

HHR 4-cyl

  • 312,000 miles
On April 28, 2014, while taken a curve power steering (ps) stopped working, lost control and damage only wheel cover, fortunately the area a came to a full stop was clear of car and people. The ps worked fine soon after that. Again, on May 10, 2014 the ps went out again, but this time I was taking a small turn and was able to control steered it in the right direction. Presently we are researching the malfunction to cure the problem, but unable to locate the problem.

- Shalimar, FL, USA

problem #81

Apr 212014

HHR 4-cyl

  • 126,400 miles
Loss of power steering when attempting to turn into side street. Warning message on dash. Car was brought to dealership, expecting problem to be repaired free of charge under GM recall/bulletin 14115 or 14119, but was told by dealership that this VIN had no steering recalls or bulletins as of yet. Paid almost $1000 to replace column and power steering motor. I would expect to be reimbursed. This is a company owned vehicle.

- Somersworth, NH, USA

problem #80

Apr 072014

HHR 4-cyl

  • 42,000 miles
Power steering quit working. Restarted vehicle and power steering resumed working. Over next two weeks intermittent loss of power steering became more frequent. A recall issued for this exact problem on this make and model does not include my VIN number. Therefore Chevrolet will not acknowledge the problem with this vehicle for repair at their expense. The symptoms are the same as in NHTSA complaint number 14V153000.

- Dallas, TX, USA

problem #79

Apr 022014


  • 90,000 miles
The ESC light cae on and it became difficult to steer, turn, and jerking when I apply the brakes. I've taken my HHR to the dealership on 3 and 4 of April 2014 for software update. Back to dealership on 7,8,9, for computer, however there was no additional charge. 17 April same issues as the 3 rd. 21 St to tweak the ESC problems. I have spoke with [xxx] the service manager at rinke Chevrolet 586 754 7000. I have left several messages for ed rinke the dealership owner. I need my vehicle to be safe! can you please assist me [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Arlington, TX, USA

problem #78

Apr 212014


  • 76,000 miles
The contact owns a 2009 Chevrolet HHR. The contact stated that while driving approximately 20 mph, the power steering assist failed without warning and the steering wheel became hard to turn. There was a recall under NHTSA campaign id number 14V153000 (steering) however, the contact's VIN was not included. The vehicle was taken to a dealer but had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.

- Boch Ragton , FL, USA

problem #77

Apr 102014

HHR 4-cyl

  • 155,000 miles
Power steering is intermitently going out. I can turn the car off and on again and it works for a while then gives out again.

- Plainfield, IL, USA

problem #76

Mar 192014

HHR 4-cyl

  • 79,000 miles
The power steering malfunctioned on my Chevy HHR on 3/19/2014 for the first time. It has happened several times since then, today--4/3/2014 being the most recent. Every time the warning lights start flashing because my power steering has gone out. The first time I was doing 50 mph while passing a state trooper. Because of the malfunction I was unable to fully move over a lane and was ticketed. When I explained the fact that I was confused because I did not know what was going on with the car and was not able to move over properly the state trooper did not believe me and issued me a $435 ticket! it was 2 weeks after that incident that the car was recalled for a faulty power steering motor. No kidding. That ticket is not fair to me and the entire situation is dangerous. When the power steering goes out I have little control over the car. When I shut the car off and restart it the power steering is again okay--at least until the next time it goes out and tries to kill my family. I have repeatedly contacted my local Chevy dealer--as I read online I could get a loaner car until mine was fixed for the recall, and my calls are not being returned. Meanwhile me and my children's lives are in danger. This is not okay. I have no other car to drive. I spent a lot of money on this vehicle. Chevy should give me a loaner car while I wait for repair--our lives are in danger. Also, I have a ticket that I have to go to court for. Chevy should be ashamed.

- Havelock, NC, USA

problem #75

Mar 142014

HHR 4-cyl

  • 107,750 miles
Taken the car to dealer multiple times, for power steering failure as well as the car stalling.. was told there was nothing that could be done about the car... was side swiped on road on 03/14/2014... car barely tapped us and we lost control of the car due to power steering issue... ran into the guardrail.. car was totaled while the other car (a 2005 Toyota prius) drove home... driver had head injuries while passenger had contusions to his right hand from airbags. This car is a death trap waiting to happen..

- Candler, NC, USA

problem #74

Jul 232013

HHR 4-cyl

  • 43,000 miles
While driving along and trying to merge onto a parkway entrance I heard a warning tone and my driver information center power steering. I then realized I had no power steering. Fortunately for myself it was as if I were driving a car with manual steering & was not a real issue for myself. What if it were a small women with children in the car. Maybe she would not have the strength or reaction to a situation like that. This problem started with the Chevy cobalt. The HHR is built on the same platform. Earlier models of the cobalt were recalled but the HHR was not!!! I wrote to you people last year about this problem. There are plenty of websites addressing this issue. All you have to do is google Chevrolet HHR power steering problems. As an automotive technician I replaced the electric power steering myself. G.M. told me it was no longer under warranty.my ignition tumbler also locked up on my vehicle. Fortunately it would not allow me to turn the vehicle off. I was able to shut down the vehicle and had it towed back to the dealer and they covered that under warranty. I applaud you for going after the ignition switches but that is only part of the story. How are they allowed to play with peoples lives letting them drive with defective power steering. The attorney general needs to pursue this issue.

- Farmingdale, NY, USA

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