5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,310 miles

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problem #10

Jan 152014

Impala

  • 50,000 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that while the key was in the start position it could be removed and all of the warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the ignition core needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.

- West Minster, CO, USA

problem #9

Aug 102014

Impala

  • miles
The contact owns a 2000 Chevrolet Impala. The contact was unable to turn the ignition and start the vehicle. The ignition switch was previously replaced by an independent mechanic, but the failure recurred. The VIN was included in NHTSA campaign number: 14V400000 (electrical system). The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was unavailable.

- Little Rock, AR, USA

problem #8

Jan 232008

Impala 6-cyl

  • Automatic transmission
  • miles
Car randomly doesn't start. When I first got the car(6 mos ago) I replaced the starter having no idea that this has been happening over and over again to many Impala owners if not all of them. Started fine for 2 weeks and it's been happening ever since. Sometimes when the car doesn't start it trips the passlock and I have to wait anywhere from 10 to 30mins before it resets in order to try starting again. I've been driving the car and at quick stops I have to leave it running to be sure I won't get stuck there for 30 mins or so. I've also been stuck at gas stations waiting 10 to 30 mins(at the pump) for it to start again (very embarrassing). After all the complaints I've read I'm afraid to spend anymore money on this problem.

- Hubbardston, MA, USA

problem #7

Aug 222005

Impala 6-cyl

  • Automatic transmission
  • 113,100 miles
Engine shuts down for no apparent reason. Almost like someone turned the ignition switch off. I purchased this 2000 chev. Impala ls in May 2005. On May 30, the engine coughed once but continued running smoothly, so I didn't consider it a problem. Then June 29 it coughed again but continued running smoothly. That evening on the way home from work with no warning, the engine just quit running. After it sat on the side of the road for a few minutes, I was able to start it and continue on my drive home. Since then, between July 5 and August 10, the engine shut down 7 times. 3 of those were on August 10. Each time, after a few minutes, I was able to restart it. I took it to a dealer for repair(power Chevrolet, irvine, ca),on August 12, after a short diagnosis, the complaint was signed off as" road test 5 miles unable to duplicate customer concern. Throttle body dirty, cleaned throttle body" since there had been a recall on a fuel pressure regulator the service rep. Had it replaced. I didn't receive the old regulator, but it didn't cure the problem of the engine shutting down for no apparent reason, because on August 22 it did it again (twice). Someone at GM needs to determine the cause of this problem and inform the service personnel of the fix. An inexperienced driver could be in real trouble if this happened.

- Irvine, CA, USA

problem #6

Aug 112004

Impala 4-cyl

  • Automatic transmission
  • miles
The horn was inoperative. The consumer tried numerous times to activate the horn. The vehicle was taken to the dealer for inspection. The mechanic informed the consumer that the computer sensor needed to be replaced. The air bag sensor failed which caused the horn to be inoperative. The lock cylinder had to be replaced because the consumer was unable to start the vehicle.

- Gardner, MA, USA

problem #5

May 172002

Impala

  • miles
Vehicle would have hard start problems, and would stall out at any time with no warning. This has happened on numerous occasions took in & was told that they would reprogram computer, other problems w car, brakes would wear out every month, odometer reading incorrectly. Dealer no willing to work on vehicle unless a cash deposit was made. Finally took vehicle to another dealer and was told that problems were taken care of. Car in shop for 1 week, and after return of car the same problems began occurring, with the stalling, finally occoasionallywas when son driving on freeway car died while going 65mph. Son had to put in neutral and restart vehicle. Then finally after 1 week transmission dropped and had to be replaced. This vehicle has had various problems since date of purchase and dealers are unable to resolve problems.

- Las Vegas, NV, USA

problem #4

Jul 012000

Impala

  • miles
When attempting to start vehicle there is a no start condition, problem is intermittent. Consumer has contacted dealer on 6 different occasions, and parts have been replaced. But, problem still occurs.

- Buford, GA, USA

problem #3

Jan 222001

(reported on)

Impala

  • miles
The car hesitates when pulling out especially after it has set for an hour after it was parked for that length of time. It has a miss at times. This does not happen on a regular basis. The dealer has been advised of this problem 5 times now. They had the car for 3 weeks and stated they could not find anything wrong. The car has a miss when accelerating, also when pulling out the gas pedal is pushed down and the car will not go immediatly and then takes off. As stated we never know when this will occur. It just happened again on 1/17/01 pulling out of my mother's driveway. I stepped on the gas and the car hesitated as I pulled out into the roadway and it failed to go right away. This is a dangerous situation.

- Bethlehem, PA, USA

problem #2

Sep 021999

Impala

  • miles
Vehicle stalls in heavy traffic. Within 15 minutes vehicle was able to restart. Taken to the dealer and informed consumer that the problem was due to a poor connection, repairs made.

- Dickson, TN, USA

problem #1

Feb 042000

Impala

  • miles
Car was idling in "park" when incident occurred. Dealer's work order states "excessive current load from fuel pump burned wire terminal at ignition block. Repaired burned wire terminal and replaced fuel pump". since fuel pump is located in gas tank, any electrical failure of this part could cause a major fire.

- Lake Ariel, PA, USA