The contact owns a 2001 Chevrolet Impala. The contact stated that the multi-function switch for the power windows and door locks that was on the front driver's side door failed to function. The contact stated that the windows would not close nor would the doors lock. The contact took the vehicle to a mechanic, who advised that the power switch exhibited a short circuit. The contact was only able to close the window when he secured a piece of metal inside the door. The failure mileage was 126,000. The current mileage was 127,000.

- Houston, TX, USA

For the third time a power window "regulator cable" has broken in my car, twice in the driver door (9/29/04 and 5/15/11) and once in the passenger door (09/15/09), each time while driving the vehicle on a street or highway. Nothing noticeable before windows dropped. Had to drive it to a dealer (once for several hundred miles). Cost of repairs were as high as $433. I have owned this car since 11/2001.

- Tucson, AZ, USA

2001 Chevy Impala engine, radiator and battery replaced. Consumer had the vehicle fixed at her own expense because GM would not help her out. She stated that the transmission went 3 months after the engine. The power switch and side mirror was replaced.

- New Haven, CT, USA

Repeated broken window mechanism in two separate Chevrolet cars in the past two years.

- Ft. Pierce, FL, USA