2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,600 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

problem #2

Jun 182002

Impala 6-cyl

  • miles
Shortly after purchasing this vehicle, I parked and when I tried to start it would not start. After waiting about 20 minutes it did start. I took it to the dealer and was told it was a sensor which they replaced. Did not stop the problem, continues to do it today. Now at about 8500 miles a message comes up to service tract system. Am told it is a sensor in the hub and the entire hub will have to be replaced at a cost of about $750 per hub for the front and slightly more if it is the rear hub. After reading on the internet of this same problem people are having, I realize I am not the only one having this problem and it seems all these fixes do not stop the problem. I purchase the car new and love the ride and performance I get from this car but am not able at the time to pay for expenses of this magnitude. Have considered trading but do not want to saddle someone else with this problem. Would not mind the repairs if it was going to fix the problem, but seems as if this is a problem that cannot be fixed. Help

- Cumming, GA, USA

problem #1

May 232014

Impala 6-cyl

  • 121,200 miles
I was driving staraight doing 40 and and I saw a vechile spend out of control I tried to drive faster to get out of the way but doing in the middle of driving the key falls out of the ignition causing the the other car to hit mines in the rear right no one was hurt but my car was scatch and a dent I notice it frequently that when driving the key comes out by itself its really scary and dangerous.

- Brooklyn, NY, USA