really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

problem #3

Apr 062007

Impala 6-cyl

  • Automatic transmission
  • 37 miles
While I love my 2002 Chevrolet Impala it has two major problems which affect its safety. First, I hd replaced the windshield wiper blade assembly twice in 1.5 years and the linkage had been reset two separate times. The windshield wipers stayed in an upright position, blocking the view from the windshield. The second problem was the rear brakes, which deteriorated and crusted, requiring full replacement of the brake pads, rotors, etc. This could cause brake failure if no action was taken by the owner and a responsible mechanic. The most recent failure date of the windshield wiperswas listed below. The brakes were fully replaced in March 2007.

- Jamestown, NY, USA

problem #2

Mar 162007


  • miles
Windshield wiper defect. Stays in up position when turned off. I have several other Impala siince this has started on my vehicle.

- Stubridge, MA, USA

problem #1

Jan 192006

Impala 6-cyl

  • miles
Windshield wiper blades keep failing in the winter months. Dealer keeps saying need to clean better, but that has not worked, and they have failed while in use on the highway. It is a safety issue in my mind. Keep putting new parts into the wiper train. At my expence and it still is a problem every winter.

- Brimfield, MA, USA