really awful
Typical Repair Cost:
Average Mileage:
84,500 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replace resistor on heater motor $75.00 for switch (1 reports)
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problem #2

Aug 212012

Impala LS

  • Automatic transmission
  • 125,000 miles


If you know someone that owns one of these cars and they are having problems with the electrical things, please have them contact GM. Please forward this to ANYONE and EVERYONE that may have this car. I will have the website below after I am done saying what I have to say. I have owned my car for about 5 years now. My wipers work when they want to! Yes, I said when they want to. The car has some bypass security that causes the car not to start so you have to wait 10 to 20 minutes for it to reset itself. REALLY!!! The battery light comes on randomly while driving down the road (yes, it has been replaced). The Heat/AC works when if feels like it. I had the blower replaced two times. Now the Heat/AC DOES NOT turn off when I turn the car off so I have to open the hood and pull out the fuse every time I get out of my car. Of course, I put it back in if I need Heat/AC. Sounds like a fun car, huh??

I contacted GM for them to tell me to have it checked at a Chevy Dealer. I let them know that I have in the past and they CANNOT find anything wrong. One customer service rep said maybe someone tampered with the car. Another told me, I have a lot of miles on the car. He said this is not a recall because they have not heard of this problem!! I forewarned him that this is going to go national because of ME!

Well, I guess every 2004 Chevy Impala must have been tampered with according to my research. REALLY???? Well, I let him know that I was going to post this on Facebook, Twitter and every Bulletin Board I can find. I am going print this out and put it on every 2004 Chevy Impala I see in any parking lot.

PLEASE, PLEASE, PLEASE, spread the word to those that have this problem and go to the below website!! Have them inbox me with their results! Yes, I am PISSED and they have NOT heard the end of this! I apologize to any of my friends that may work there ahead of time! Thank you, Sandy

http://www.chevrolet.com/help/contact-us.html (you can email them or call them. If you email them, believe me, they will call you back)


problem #1

Jan 102010

Impala SS 3800

  • Automatic transmission
  • 44,000 miles

Used my wife's 2004 impala last Sunday to go ship a box we have auto start on this car.Went to shut car off & noticed the heater motor was still running would not stop unless you unhooked the battery.after checking into it found the passenger floor was wet from rain water.had to replace heater motor resistor switch.checked bottom of windshield &sunroof for water leak found junk in bottom seal of windshield.the new resistor cost me $75.00 the switch was not attached with screws it has 4 pegs to guide it on housing with one plastic washer on each side i took a screw driver between switch & housing & it came off & put new switch in with small screws so far heater works fine & no water leak

- Russell H., Livonia, MI, USA