really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
58,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

problem #1

Oct 272014


  • 58,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that while driving approximately 35 mph, the vehicle crashed into a pothole and the key released from the ignition while the vehicle was still powered on. In addition, the vehicle stalled and the contact was able to get the vehicle restarted. The dealer diagnosed the failure. However, the repairs performed were unknown. The vehicle was repaired. The contact sustained a head injury from hitting his head against the door which did not required medical attention. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.

- East St Louis, IL, USA