10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
37,108 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2012 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #29

Apr 202016

Impala

  • 26,000 miles
The contact owns a 2012 Chevrolet Impala. While attempting to accelerate the vehicle from a low speed, the accelerator pedal was depressed and the vehicle jerked when the brakes were independently applied. In addition, the ABS, service traction control, service stability control, and multiple warning lights illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the wires connected to the sensors were faulty. The technician also stated that further diagnostic testing would be needed to determine what specific part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 26,000.

- Manistee, MI, USA

problem #28

Oct 082013

Impala

  • 35,000 miles
The contact owns a 2012 Chevrolet Impala. While driving at any speed, the service stabilitrac, service brake assist, traction control, and ABS warning lights illuminated. The vehicle was taken to the dealer where the hub assembly and speed sensor circuit wire harness were repaired; however, the failure recurred constantly. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

- Benzonia, MI, USA

problem #27

Nov 172015

Impala

  • 43,910 miles
The contact owns a 2012 Chevrolet Impala. The contact stated that while driving at 15 mph, the doors locked and unlocked independently. In addition, "service stabilizer trac" was displayed across the message board as the vehicle lost power. The contact also stated that while in park, the vehicle failed to start. The vehicle was taken to an independent mechanic who stated that the fuses to the ignition needed to be replaced. The vehicle was repaired. The vehicle was then taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 43,910.

- Whitmer, WV, USA

problem #26

Nov 022015

Impala

  • 55,000 miles
When I start driving on local street each morning, I make a left turn, the car makes a loud grinding noise and my service traction control, service brake assist, & ABS light all come on. They also go on & off when I go over speed bumps make a loud grinding noise. The traction control symbol will come on and I will be stuck trying to accelerate. This is very dangerous as I have almost been hit from behind a few times due to not being able to accelerate in a timely fashion. I have gone on Chevy Impala forums looking for other drivers who may have experienced this are there are a good number of them. It seems to be an electrical problem. I finally took it to a mechanic and they could not reproduce the problem. It still happens.

- Norwalk, CT, USA

problem #25

Sep 152015

Impala

  • 36,000 miles
The contact owns a 2012 Chevrolet Impala. The contact stated that while attempting to drive from a stop sign, the accelerator pedal was depressed but the vehicle failed to respond as the brakes independently engaged. The ABS warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer who diagnosed that a harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 36,000.

- South Lyon, MI, USA

problem #24

Jul 262014

Impala 6-cyl

  • Automatic transmission
  • 20,624 miles
The contact owns a 2012 Chevrolet Impala. While driving approximately 5-10 mph, the vehicle stalled and did not restart. The vehicle was towed to the dealer, but was not diagnosed or repaired. The mechanic replaced the ignition lock switch, the codes were reset, and the body control module was replaced; however, the failure recurred multiple times. The manufacturer was notified. The failure mileage was approximately 20,624. Updated 09/10/15 updated 10/26/2017

- South Rockwood, MI, USA

problem #23

Aug 202014

Impala

  • miles
The contact owns a 2012 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V355000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Clanton, AL, USA

problem #22

Dec 222014

Impala

  • miles
The contact owns a 2012 Chevrolet Impala. The contact received a notification of NHTSA campaign number: 14V355000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Oxon Hill, MD, USA

problem #21

Dec 012014

Impala

  • miles
2012 Chevrolet Impala ignition switch problem. The consumer stated what GM suggested to have no more than one key on the ring. She stated that was not a fix.

- Dandridge, TN, USA

problem #20

Aug 142014

Impala

  • miles
The contact owns a 2012 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the parts needed were not available for several months. The dealer was unable to provide a specific date when the parts would become available. The contact called for several weeks and was unable to receive any response from the dealer. The manufacturer was contacted to determine an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.

- Pulaski, TN, USA

problem #19

Aug 012014

Impala

  • miles
The contact owns a 2012 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system). After contacting the dealer in reference to the recall, the contact was informed that the parts needed to repair the vehicle were still not available. The contact had not experienced a failure.

- Lithonia, GA, USA

problem #18

Nov 102014

Impala

  • miles
The contact owns a 2012 Chevrolet Impala. The contact received a notification for NHTSA campaign id number: 14V355000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Winston Salem , NC, USA

problem #17

Oct 082014

Impala

  • 34,000 miles
The contact owns a 2012 Chevrolet Impala. The contact stated that while driving approximately 75 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V355000 (electrical system) however, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 34,000.

- Nampa, ID, USA

problem #16

Oct 092014

Impala

  • miles
The contact owns a 2012 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of issue. The contact had not experienced a failure.

- Xenia , OH, USA

problem #15

Aug 042014

Impala

  • miles
The contact owns a 2012 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.

- Scotia, NY, USA

problem #14

Oct 012014

Impala

  • miles
2012 Chevrolet Impala. Consumer writes in regards to safety ignition recall. The consumer was informed, the parts were not available. Recall # 14V355000. The consumer traded the vehicle.

- Saint Louis, MO, USA

problem #13

Sep 012014

Impala 6-cyl

  • miles
2012 Chevrolet Impala. Consumer writes in regards to recall #14V355000 issues.

- Memphis, TN, USA

problem #12

Jun 112014

Impala

  • 51,000 miles
The contact owns a 2012 Chevrolet Impala. The contact stated that while driving 5 mph, the traction and control sensor warning indicator illuminated. The contact mentioned that the failure recurred whenever making a left turn. The contact was recently notified that the hub bearings needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer. The technician diagnosed that the harness on the driver side needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 51,000.

- Kimberly, WI, USA

problem #11

Aug 212014

Impala 6-cyl

  • 22,000 miles
I am extremely unsatisfied with my auto. I do not want a auto that I can not trust. This vehicle is not worth what I paid for it. I am in an upside down loan and can not get rid of it. What can you do to help me?

- Fort Lawn, SC, USA

problem #10

Aug 202014

Impala

  • miles
The contact owns a 2012 Chevrolet Impala. The contact received a notification for recall NHTSA campaign number: 14V355000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Gary, WV, USA

Read the next 9 complaints »