3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,193 miles

About These NHTSA Complaints:

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problem #13

Jan 012019

Impala

  • 90,000 miles
Loud clicking noise coming from inside the dashboard. The sound is near the driver side passenger side. It happens whenever I unlock the doors or do anything with the air conditioning/heating controls. It goes on for minutes at a time when I first get in the car and happens on and off while IżM driving

- Clinton, MD, USA

problem #12

Sep 062017

Impala

  • 40 miles
There's a ticking sound inside the dashboard and it get louder and tick for 5 to 10 min when the car is off and starting

- Arlington, TX, USA

problem #11

Jun 302018

Impala

  • 71,350 miles
I was driving on a residential road and I took a turn onto a different residential road and right after I started to accelerate the check engine light came on. Right after, the service stabilitrak and service traction control light came on. The car started sputtering and when I started to stop the brakes locked on and off as I came to a stop. It continued to sputter every time I accelerated and the brakes continued to lock every time I had to engage them. I could barely get the car to drive faster than 25 mph. Once I got home I popped the hood and the engine seemed to be shaking.

- Santa Fe, NM, USA

problem #10

Apr 172018

Impala

  • 75,450 miles
Takata recall

- Phoenix, AZ, USA

problem #9

Oct 032017

Impala

  • 75,070 miles
Takata recall when accelerating forward from a complete stop the traction control comes on by itself causing the wheels to lock up & causes hesitation. The ground is not wet at all when this happens & has almost caused me to get rear ended. Even when turning the traction control kicks on causing the same reaction on dry pavement. When accelerating the car hesitates & jerks/jolts then the traction light kicks on. There are no codes on the dashboard & no check engine light. Taken it to the dealership and they aren't able to figure out the issue. This is very unsafe especially driving on the highway and driving with children in the car. It risking my life, my children's lives & the lifes of others.and have spent a lot of money having the vehicle checked out with no solutions. This is very dangerous.

- Indianapolis, IN, USA

problem #8

Aug 012013

Impala

  • 35,597 miles
When I start my car up from a cold start, I here a rattling noise, and after it gets warm it goes away. Its been doing that ever since I bought the car. As the miles got on the car I thought it might be the catalytic converter. I have 200,000 miles plus

- Monroe, LA, USA

problem #7

Aug 082017

Impala

  • 39,000 miles
Opening driver door ticking sound lasts about 1 minute and quits ticking. Key is not in ignition. Sound is coming from dashboard

- Coshocton, OH, USA

problem #6

Aug 012016

Impala

  • miles
My car is currently in South Korea with me, because I'm stationed here for military purposes. I'm moving back to the states and my car is supposed to ship off August 29th but my car cannot ship with a recall status that reads incomplete status with the vpc center. No dealership in Korea can help me with this issue. My recall issue states if the key ring is carrying added weight and the vehicle goes off road or experiences some other jarring event, it may unintentionally move the key away from the "run" position. After calling the Chevrolet dealership, I was told a case would be opened in my situation to attempt to close out the recall due to me having he vehicle three years with no issues related to this. It has been a week and I was told that I would be contacted in two days with an answer. Can someone help me in this situation so that my car can be shipped back to America"?"

- Apo, AP, USA

problem #5

Apr 082013

Impala

  • 20,000 miles
When I purchased this vehicle I had a 42 month warranty. Several months after my purchase I noticed that the tires (all 4) were dry rotting. Several months after that the passenger side head light was fogging to the point it was dimming the head light. I took the vehicle back to where I purchased this and the name of the Chevrolet dealer was tom bannen and now serra Chevrolet. I complained to General Motors in Michigan and they told me to take this back to the dealership. The car was to be seen by the service manager which I did and was turned down again for repairs even while the car was still under warranty. I then filed a complaint with BBB and after several attempts to resolve these issues the jerk at serra Chevrolet said that serra Chevrolet would not honor any warranty that was given to me by the previous owner, tom bannen. I think that serra Chevrolet in madison, tn. Has and will rip off other buyers who had the warranties from tom bannen. I will never purchase another General Motors product and tell all my relatives and many friends not to buy from this rip off artist.

- Hendersonville, TN, USA

problem #4

Jul 222013

Impala

  • 42,000 miles
When a window is rolled down in the vehicle there is a horrible vibration inside of the car that actually causes a headache. Even if we roll down two it doesnżT help.

- Repbulic, MO, USA

problem #3

Dec 232015

Impala

  • miles
I took my vehicle in for service to a recall for the ignition, while there they discovered oil leaking from oil pan gasket, they found problems with the emission. I took it home and when I started it it was accelerated, I took it back and dealer claimed it was not part of the work they did. They charged me $428 to repair. The next day I drove the car the idle was at 3 when I started it, took it back to the dealer, they claim they reset the idle, but the idle remains at 1.5 when im driving, and feels accelerated. This all began when they repaired a problem under guarantee. Car has $103,000 miles.

- Brawley, CA, USA

problem #2

Jul 152015

Impala

  • miles
Have had 5 Goodyear Eagle ls tires that have broken belts in them. When I got the car it had Eagle ls's on it. They all had the same problem and were replaced unfortunately with the same brand of tire. Now 1 of the new Eagle ls has a broken belt in it and it feels like I have a bent rim. My tire place now is telling me that the Eagle lis is junk and does not recommend them again. I will have to replace all the tires again because of the flaw in them. Something should be done about this before someone gets hurt of killed with the junk tires. Goodyear offered no replacement discounts or help with this problem per the tire shop.

- Midway, TN, USA

problem #1

Apr 302014

Impala

  • 22,000 miles
The air conditioning system stopped providing cold, dry air for a period of about 15 minutes. Then, the cold, dry air returned. The airflow through the vents never decreased, only the temperature and humidity in the cabin changed. This has occurred intermittently throughout the summer of 2014, approximately 20 times.

- Youngstown, OH, USA