10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
55,871 miles

About These NHTSA Complaints:

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problem #203

Feb 062024

Impala

  • miles
Back windshield exploded/shattered d/t short in defroster. This is the THIRD time this has happened in 5 years, first 2 times were in 2019.

- Mount Pleasant, WI, USA

problem #202

Nov 272023

Impala

  • miles
Messages for -??service side detection system-?? and -??service rear vision system-?? appear web vehicle is turned on. Side detection system as well as backup camera are both non functional. GM knows about this issue and had a recall/ warranty repair program. however I was never notified to bring my vehicle in to have this repair done, and now I believe it is past the date that was set to have repairs covered. Will be contacting GM to have these things potentially fixed.

- Turnersville, NJ, USA

problem #201

Jan 272024

Impala

  • miles
Module kit needs replaced due to water getting in it... had been replaced less than 5 years ago.

- Lakeside, IA, USA

problem #200

Dec 182023

Impala

  • miles
My vehicle is exhibiting the exact systems outlined in NHTSA bulletin PI0924B: Some customers may comment on unwanted opening of the trunk without pressing any of the release buttons while the vehicle is parked. Although the trunk is unlatched while parked, the owner may not observe the trunk open until they begin to drive the vehicle. This may also be accompanied with a -??Trunk Open-?? message in the DIC. This condition may be caused by the trunk release button on the remote transmitter being pressed inadvertently while the transmitter is in their pocket or purse.

- Kissimmee, FL, USA

problem #199

Jan 012022

Impala

  • miles
While driving the car electrical system will lose all power and reset. This happens often.

- Woodland Hills, CA, USA

problem #198

Aug 042023

Impala

  • miles
On July 11th 2023 I finalized the purchase of a black 2014 Chevy Impala LT at Premiere Auto Solutions LLC. The beginning of the week of July 22nd I started hearing loud noises coming from back tire area. On approximately July 24th, the engine light came on for small Evaporation leak code. Returned back to Premiere Auto and spoke with worker\dealer about situation with the car. Was told by this person after a test drive with him that the back tire noises are normal due to the braking system, and he cleared the engine code from dash panel. Within the next week, back tire noise got worse and engine light came back on along with message to service front camera\side detection system. Car diagnosed by two mechanics for replacement of back rotors\brakes and Evaporation purge valve. Attempted to contact Premiere Auto to no avail. On August 4th the vehicle suffered an electrical failure with total loss of power while driving. On August 7th the car was towed to Bob Johnson Chevrolet at 1271 W. Ridge Rd. Rochester, NY, 14615. The car is still there diagnosed with a shorted wire to the front camera module which renders the car inoperable, and is not covered by the extended warranty.

- Rochester, NY, USA

problem #197

Jul 142023

Impala

  • miles
Power steering stability trak doors locking making clicking sound all this shows up on dash and the car feels like it is accelerating and then jerks slows down and a big sound putting it into gear and a code that says U0101

- Arkadelphia , AR, USA

problem #196

Jan 172023

Impala

  • miles
I have a 2014 Chevy Impala LTZ, owned it for 9 years. Just started with issues within the last 6months and it just seems to be getting worst everyday. While making a left turn, not even driving 5mph my power steering fails and the drivers side tires seem to lock up as if the car would be hydro planing. Once it happens the dashboard Alerts come on such as Stabilitrac, Traction Control, ABS, Service Break Assistance, Power Steering, and I lost control of the car in the middle of the road!! Brought the car to the shop they change the wheel bearings. We also changed the brakes in March of this year, we had a front and back realignment plus new tires within the last 6 months. The dealer we got it from is no longer in business, as I did buy it used. I called the Chevrolet 800 number for recalls but no luck finding anything. After searching year/make/model I found similar issues to other "2014 Chevy" within the last couple of years. This is a serious issue and it can become dangerous while driving with my family in the car. I can't afford another vehicle as this car is my reliable vehicle.

- Jeanerette , LA, USA

problem #195

Mar 092023

Impala

  • miles
My car has had a the side detection modules fail every 1 to 2 years since I've owned the car new in 2014. The dealership has repaired it for free every time now for at least 5 times. Now that the car is not under warranty they refuse to fix it for free. This is a problem with the design and engineering of the car and it is very costly to fix. The problem will continue to occur since the manufacturer refuses to find a permanent solution to the issue. It is related to the placement of the unit and it is affected by the environment and corrodes.

- Cadillac, MI, USA

problem #194

Mar 032023

Impala

  • miles
The right turn signal bulb keeps blowing. Break lights were stuck on. I got pulled over because the blinker wasn't working and parking light wouldn't go off. The officer was nice because I had just got the car and didn't give me a ticket, just a warning. Blinker on passenger side won't work with lights on and fuses for that side keeps blowing

- Basehor , KS, USA

problem #193

May 152018

Impala

  • 40,000 miles
The contact owns a 2014 Chevrolet Impala. The contact stated that while operating the vehicle, the side mirror blind spot detection system malfunctioned, and the warning light blinked constantly and blinked while no oncoming vehicle was present. The contact stated that the failure occurred on both the driver-€™s side and passenger-€™s side mirrors. The contact stated that while the failure occurred the electronic cluster also malfunctioned, and the doors and trunk lid would not always open, and the vehicle would not always start immediately. The vehicle was taken to the local dealer who replaced an unknown module kit. The contact stated that the vehicle had been repaired for the same failure on three previous occasions. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.

- Wayzata, MN, USA

problem #192

Feb 222022

Impala

  • miles
Multiple electric concerns...airbag light, park assist, inop camera, and losing communication with BCM(?) Found multiple communication codes for a variety of different modules. Found main source to be from the "side detection modules". Found fuse 62 blown underhood. Inspected side detection modules and found "a lot of corrosion" on both modules and connectors. Needs side detection kit. I purchased the used impala on 12/19/2020 with 63,897 miles. The first time this issue was a concern was on 07/02/2022 at Merit chevrolet (MN). Mileage was at 83144 at that time. Diagnosis... recommend both rear side detection modules and harness" According to Special coverage adjustment #N172097060 it is known to be subject to "water intrusion"? This problem affects the whole electrical system which includes airbag function. Why does this safety concern have a limited coverage time? According to the "Special Coverage" document, there was an 80000 mile timeline? This appears to be an ongoing issue with this year, make, and model and my feeling is that a "special coverage" is denying the safety problem and putting it on the consumer"

- Woodbury, MN, USA

problem #191

Jan 162023

Impala

  • miles
Gages are going up and down. All lights keep coming on and appears to dying while driving. Turns dignals do not work when this is happening. My car has been with dealer (2298 Crain Hwy. Waldorf, MD 20601) for two weeks. As of Jan 3, 2023. They are offering to replace the chassis however not following the notified recall. Insisting that I pay...

- Bowie, MD, USA

problem #190

Aug 262021

Impala

  • miles
The 2014 Chevy Impala is dangerous. When the rocker arm control valve and related parts fail or the camshaft solenoids and sensors fail the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position. The economic loss is still devastating financially as all 2.5 and 3.6 engines arent covered by GM special warranty but they should be all covered. My VIN number was not included when it should be.

- Akron , OH, USA

problem #189

Dec 242022

Impala

  • miles
I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!

- Charlotte, MI, USA

problem #188

Oct 172022

Impala

  • miles
Car turned off while driving and lost Al power

- Vandalia , IL, USA

problem #187

Aug 292022

Impala

  • miles
Electrical issues, radio volume disappears for a short period of time, turn signal audible noise disappears at same time radio volume stops, power sterring assist stops working for short time, sterring issue repaired in 2016 but doing again, ac cooling stops working for short time period, off and on, seems to be some type of electrical issue with the vehicle, purchased new in 2014, only 32,000 mile on car at present, every time taken to dealer will not reproduce the problem, called GM states recall 14515 is not part of my car, i question that in that this recall is for electrical issues. can not seem to get any furthur with anyone on this issue

- Harrisburg, PA, USA

problem #186

Aug 072022

Impala

  • miles
Due to a poor electrical ground connection to the power steering control module, the vehicle has been losing power steering assist during start up and while driving; this requires much greater effort for me to steer the vehicle even at low speeds, and is increasing the risk of a crash for me and my family.

- Memphis, TN, USA

problem #185

Jun 102022

Impala

  • miles
Power steering issue.. was a recall with this model vehicle back in 2014.. car has electrical power steering and its affecting my steering on my car

- Jackson, TN, USA

problem #184

Apr 202022

Impala

  • miles
Cross traffic sensors have failed at less than 80K miles but over the covered 6 year coverage. Renders the sensors inoperable and blocks other information the cluster.

- Grand Haven, MI, USA

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