10.0

really awful
Typical Repair Cost:
$440
Average Mileage:
35,100 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replace the fuse box (1 reports)
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problem #1

Apr 032017

Impala LT 3.6L

  • Automatic transmission
  • 35,090 miles

NOT CRANK NO START ON MY IMPALA. I HAD A PERSON TRYING TO JUMP START THE CAR WITH A JUMP BOX. THE BATTERY CONDITION SHOW TO BE FULLY CHARGE. CONTACT ONSTAR AND THEY SENT A TOW AND TOW TO DEAERSHIP. GM PAID FOR THE TOW EVEN THOSE THE CAR WAS OUT OF WARRANTY DUE TO 36 MONTHS AS PASS. I PAID $110 TO HAVE CAR DIAGNOSIS. THEY FOUND THAT MODULES LOCK UP. DISCONNECT THE BATTERY AND PULL THE STARTER RELAY FROM THE FUSE BOX THEN RECONNECT THE BATTERY AND RELAY. TECH SHOW ME HOW TO PERFORMED THE TASK IF EVERY NEEDED. THEY COULDN'T GET THE CAR TO ACT UP AGAIN. POSSIBLE FUSE BOX NEED TO BE REPLACE.

1 WEEK LATER NO CRANK NO START WHILE CAR SITTING AT HOME. FOLLOW INSTRUCTION THAT TECH TAUGHT ME EARLIER AND CAR STARTED. CONTACTED THE DEALERSHIP AND GM FOR ASSISTANCE IN REPAIRING MY CAR. NO RECALL OR COMPLAIN ON FILE FOR THIS PROBLEM. DEALERSHIP LOAN ME A NEW CAR AND THEY COULDN'T RECREATED THE PROBLEM. FINALLY AFTER 3 WEEKS I DECIDED TO HAVE THE DEALERSHIP REPLACE THE FUSE BOX. UPON REMOVAL THEY FOUND THE WIRES ON THE UNDERSIDE OF FUSE BOX CORRODED. THE DEALERSHIP WAS VERY HELPFUL DURING THIS PROCESS. FUSE BOX IS LOCATED IN THE ENGINE COMPARTMENT. THE FUSE BOX BEING CORRODED ALSO AFFECTED MY AC NOT COMING ON AT TIMES.

THE DEALERSHIP STATED THEY REPLACED THE FUSE BOXES ON MALIBU AND OTHER CHEVROLET CARS AND STATED THAT SOME CAR WOULD LOSE ALL POWER WHILE THE DRIVER WAS BEHIND THE WHEEL. THE DEALERSHIP GAVE ME A 1 YEAR WARRANTY ON PART AND LABOR.

- bluredman, Davis, US