10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
35,805 miles

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« Read the previous 20 complaints

problem #1

Jul 172015

Impala

  • 479 miles
I purchased a new 2015 Chevrolet Impala LT2 on June 30, 2015 with 25 miles on the odometer from red river Chevy, bossier city, la. The gps and navigation and the whole infotainment system stopped working. Onstar could not locate my vehicle. It kept saying I was in Texas when I haven't been to Texas in this vehicle. The car must have come from Texas. The car was placed in the repair shop on July 27 and is still in the shop. They could not get it to work while I was at the dealership. The brakes on the car have a burning smell to them and have a creeking sound. When I stop it sounds like something is rubbing the tires. I asked about the brakes, I was told it could not be fixed because GM has not released the software to fix the problem and the sound the brakes make, he stated he probably couldn't fix the sound. The road noise in this car is really loud now. It wasn't loud like this when I purchased the vehicle. My 83 yr old mother mentioned the noise and she's hard of hearing. A local mechanic told me ball bearings will make that type of noise. I know GM installed bad switches, I hope they didn't install bad brakes and ball bearings. They are aware of the sound and I was told its just Louisiana highways. What am I supposed to do about the brake issue" I would like a new car that is safer to drive. It has not been 30 days can I get a refund or another vehicle"

- Mansfield, LA, USA