really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
100,179 miles

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« Read the previous 20 complaints

problem #61

Mar 022015

Malibu 4-cyl

  • 146,143 miles
Power steering will quit intermittently and will ESC light will come on. Steering is very difficult and could result in a accident.

- Seaman, OH, USA

problem #60

Mar 042015


  • 130,259 miles
I was driving East on colonel glenn highway in dayton oh, when the electric power steering went out. It caused the car to jerk and caused my wife's neck to strain. I came home and checked and learned that Chevrolet had a recall notice for some 2009 Malibu, but our car was not included. It seems strange that Chevrolet did not include all 2009 Malibu.

- Dayton, OH, USA

problem #59

Feb 022015

Malibu 4-cyl

  • 86,000 miles
Abrupt power-steering failure. The steering wheel turns and jerks (shutters back and forth) on its own while the car is at rest at a stoplight or stop sign. Took to Chevy dealer and they advised me there is a recall for this issue but my VIN and part# are not included as of now. Dealer told me it is due to faulty positioning sensor part # 23232310 sensor ki.

- Buffalo, NY, USA

problem #58

Feb 262015

Malibu 4-cyl

  • 167,000 miles
While driving down the highway at 60mph at approximately 8pm on Feb 26, my steering wheel began to vibrate and then the driver info display panel showed power steering and service ESC. I then lost all power steering in my vehicle. This made it extremely difficult to steer and operate safely. Luckily I was able to get the vehicle off the highway safely. The next day, I took the vehicle to my dealer and was told that the power steering torque sensor needs replaced. I did research and discovered that a similar recall was issued for the electronic power steering on 2009 Malibu's, but my VIN was not included in the recall. I am unclear as to why. I contacted GM/Chevrolet and was told I am not covered and am now holding a bill for almost $600. I was shocked to learn that my vehicle was not covered. Additionally, I was not even aware that my vehicle did not have hydraulic power steering.

- Lagrange, OH, USA

problem #57

Feb 112015

Malibu 4-cyl

  • 85,850 miles
Vehicle loss power steering and had to be manually steered to shoulder. Alarm indication: "power steering, ESC sensor needs service". this condition keeps repeating itself over and over and over again. The fault and condition can be temporarily cleared by turning off ignition and re-starting ignition. The steering wheel rocks back in forth in idle and feels like the power steering is pulsating. My VIN somehow is not included in earlier recall but is exhibiting exactly the same issues as those recalled in same production year!!!!"??"

- Macomb, MI, USA

problem #56

Feb 262015


  • 152,000 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that while making a left turn at 4 mph, the accelerator pedal was depressed but the vehicle failed to accelerate. The contact stated that ESC off was displayed across the message board. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 14V252000( electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control). The failure mileage was 152,000.

- Columbia, IL, USA

problem #55

Feb 232015


  • 104,000 miles
Sudden loss of power steering, nearly caused a wreck in parking lot. Impossible to steer car due to resistance in wheel.

- Brookings, OR, USA

problem #54

Feb 052015

Malibu 4-cyl

  • 180,000 miles
I was driving home with my children in the car and my electrical power steering locked up and nearly caused an accident. Happy that everyone made it home safely, I then tried to find probably causes in to what is the cause and what I can do. I saw nothing but GM recalls for 2008 -2009 Chevy Malibu's that are having this problem. No one can help but the dealership, so I drove down to the dealership on a Saturday, and asked if anyone can take a look at the issue, and the gentleman was short and rude, as if he did not want to help me. I practically had to beg for them to look at my vehicle. So I patiently waited for 3 and a half hours in the lobby. To find out that the power steering module is going bad. That it will cost $480. The guy charged me $95 just for a diagnostic, and I didn't get a warning that this will be a charge, on top of it he wanted to charge me $800 to fix other things on my vehicle, when my main concern was the power steering. I felt taken advantage of, and no one explained to me as to why this took place. I am thinking it must be apart of the recall. So I sent a letter to corporate about this experience. I spoke with an agent and a senior adviser. I cannot wait years later for them to decide that they missed a vehicle. So they did try to give me options to see if they can help with the cost due to the inconvenience I've been through with my children and how I was treated at the terry cullen Chevy dealership in Georgia. Hopefully they can cover half the cost so I can get this fix. I am currently driving dangerously on the road to get to and from work, and I have no other options nor extra money to get this fixed right now. I just do not understand how I can have the same issue in my vehicle and everyone else has a recall on theirs. Is this a normal ware and tare issue.

- Jonesboro, GA, USA

problem #53

Feb 012015

Malibu 4-cyl

  • 132,000 miles
While driving, power steering failed, heard a ding and a dash warning came on saying power steering/ESC off. I took it to Chevrolet to have a brake recall performed and they looked at it saying it was the torque sensor. This item is a recall for over 1.5 million Chevrolet but somehow, mine is the exception. I have fought with Chevy over this and they refuse to fix it. Poor service. Poor company.

- Edmond, OK, USA

problem #52

Feb 202014


  • 97,820 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that after igniting the vehicle, the electronic stability control warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The contact was made aware of NHTSA campaign number: 14V153000 (steering) however, the VIN was not included. The failure mileage was 97,820.

- Eaton Rapids, MI, USA

problem #51

Nov 192014

Malibu 4-cyl

  • 96,000 miles
Pulled into parking lot and as I was pulling into parking place my steering went out, traction control light came on and service ESC message flashed across the screen. A power steering message also flashed acrossed the screen. This has happened to me alot and I am afraid it will go out when I am on a busy highway and I will be killed. My car has the electric power steering and I have read many other complaints about the same issue and there should be a recall before someone is injured or killed.

- San Diego , CA, USA

problem #50

Feb 012015

Malibu 4-cyl

  • 68,000 miles
For the past several weeks upon starting my 2009 Chevy Malibu lt... a light comes on the dashboard and says service ESC and power steering. At this time I lose all power assist to my car and steering is very hard. When I restart my car it resets itself and then I am able to steer again unless it trips again. This is super dangerous and appears to be getting worse and worse. It is the same recall listed for several other Malibu's and GM cars but not my year. My year needs to be included in this recall also. I took it to the dealership and they wanted $600 to fix it and diagnosed it as the sensor in the steering wheel shorting out. I have a child and I'm literally afraid to drive my car anymore with all of the serious recalls going on I do not want to lose control this is ridiculous and I hope it's fixed soon. It's terrible to pay so much for a car that you don't even feel safe driving.

- Akron, OH, USA

problem #49

Jan 242015


  • miles
As I was driving my steering wheel start shaking out of no were and stop at the store and started it back and my steering is locked up and hard to turn.

- Amarillo , TX, USA

problem #48

Nov 102014


  • miles
The wheel turn triggers the ESC to turn off. Sometimes mid parking lot. Sometime mid highway on ramp at 45 mph. Some days I can go without having any issues. Other days I can't get the steering to come on. Worst is when I am in mid turn and it triggers. Very frustrating and annoying to just buy a car and have it be so unsafe that we can barely use it. Called dealer but was told I would have to pay $109 to diagnose and service if needed to replace would run about $800. This car has been a nightmare with cost and issues. I had to pay $90 bucks to change a $20 front head light bulb because the bumper has to be removed to do this. Locks don't work.

- Philadelphia, PA, USA

problem #47

Jan 302015

Malibu 4-cyl

  • 147,000 miles
Friday morning at 8am, attempted to backup car from parking space and go to work but had the hardest time turning the wheel and googled information and found recall id # 105304 for steering issue recalled July 21, 2014 & found recall id # 103669 for ESC recall date May 14,2014, I've contacted Chevrolet at 800.680.7031 and had case#: [xxx] initiated for steering and had a rep call GMC royal to service my car but found out that they wouldn't fix my steering or ESC issue since my VIN# personally hasn't been notified as a mass recall but they will fix two other issues affecting a lamp and a clamp, if I could have someone research this in depth I would greatly appreciate it as I would hate to have to pay money to have the car fixed and they send a recall letter for the same situation years later and then I'm stuck out of pocket for the prior services the main issue I experience is with the steering out of no where the car states power steering in green letters and freezes and I'm sometimes stuck in the middle of the street and can only move if I keep restarting the car and with the ESC, the car states ESC disabled which affects steering and no traction and messes with the pedals, if I can have these issues escalated since they are the same issue as those other recalls I would greatly appreciate it!!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Richmond, VA, USA

problem #46

Jan 022015

Malibu 4-cyl

  • 98,000 miles
I was driving at around 45mph and suddenly lost power steering assistance, making it difficult to steer, and increasing the risk of a crash. The problem persists. There have already been multiple recalls for this issue but my car is not included in these recalls.

- Nesbit, MS, USA

problem #45

Jan 192015


  • 110,000 miles
The contact owns 2009 Chevrolet Malibu. The contact stated that while driving 60 mph, the steering wheel seized as the traction control and electronic stability control warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure was 110,000.

- New Castle, DE, USA

problem #44

Feb 142013


  • miles
We reported last year to GM that we were without power steering, instead of fixing our car the argued with us that there hasn't been a recall on the power steering. Now we are having problems with the tracking. And the transmission has been slipping since last summer.

- Muscatine, IA, USA

problem #43

Jan 102015

Malibu 4-cyl

  • 125,000 miles
While driving down the highway with my son going at rates of 70mph. My power steering gave out and I was unable to turn wheel. Trying to find out what was wrong I found out the power steering torque sensor gave out. I contacted GM and my local dealer about incident because there has been reports of this happening on several of this year and model car. Other GM cars have put recall on the power steering, not mine. I contacted dealer because they have me a price of $500-$1200. I contacted GM they refuse to help me at all. This is a safety issue and I feel unsafe driving my own car. I purchased the sensor on my own because the dealer mark up was double of what the part cost. GM refuses to help and I am now renting a car waiting for this to be fixed to sell it. I was with my young child on the highway when it locked up. Please help!

- Whitman, MA, USA

problem #42

Dec 162014

Malibu 4-cyl

  • 180,000 miles
Loss of electric power steering assist. Has happened literally dozens of times. Can be driving or at a stop and the power steering assist will go away, the dash will chime, and messages will be displayed saying "power steering", "service ESC", and "ESC off". after that point there will be no steering assist until the vehicle is restarted. Seems to be the same symptoms as cars affected by the power steering recall, however my VIN shows that my car is not part of the recall.

- Phillips, NE, USA

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