9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
150 miles

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problem #1

Aug 132015

SS

  • 150 miles
Ever since we purchased this vehicle I have had so much fraud and I even identity theft it has been overwhelming. All my accounts have been removed from auto draft and some have had information changed so I cant log in to my account. An example is birthday changed from 15th to 16th. My icloud account was also hacked into and the phone number for 2 step verification was changed and I lost access to my account and apple couldn't figure out how it happened. One month data was added to the car and funds pulled from my bank account that I did not authorize. Onstar rep said that on their end she couldnt see where my account had been charged but my bank statement reflected the transaction. Credit has been ruined from companies running our credit every other day and loans requested that we never authorized or requested. I took the car into dealership to have a scuff removed that was promised by sales man and waited over 1hr and when they returned the car it looked like it was just washed and my front bumper was misaligned and it wasnt prior to returning to the dealership. Our ipad was also taken by the salesman after the purchase of the car and it was tracked to back to an apartment complex but the dealership denied this and claimed I had left it in my old car and it was found at 7pm the next day 24hrs later. The dealership also denied that my bumper had been removed during service even though I sent them photos showing the manager. Conveniently the dot box is right under the front bumper on the same side of the car that was misaligned after bringing the car back to the dealership for the scuff that is still on my brand new car that has been there since the day I purchased it from mac haik Chevrolet in August 2O15. Dealership also added $3,000 warranty to invoice after we signed but that was refunded. Prescription stolen also and police report filed same day

- Baytown, TX, USA