7.6

pretty bad
Typical Repair Cost:
$990
Average Mileage:
61,700 miles
Total Complaints:
55 complaints

Most common solutions:

  1. replace condenser unit (16 reports)
  2. not sure (15 reports)
  3. replace A/C compressor (8 reports)
  4. replace the condenser (5 reports)
  5. replace hose and add "upgrade" bracket (3 reports)
  6. replaced hose and added an "upgrade" bracket (3 reports)
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This problem may be covered under warranty. Ask your Chevrolet dealer.

problem #55

Apr 012019

Silverado 1500 LT 5.3L V8

  • Automatic transmission
  • 53,300 miles

A/C doesn't blow cold air. Apparently this is a common issue. There should be a recall or at least a technical bulletin and the dealership should be responsible for covering the cost of the common problem...but instead I'm out $900 for a known issue.

- Kevin J., Glen Burnie, MD, US

problem #54

Mar 092019

Silverado 1500

  • Automatic transmission
  • 38,653 miles

Would like to join class action suit against GM to have them pay for the repairs to my AC unit.

- Steve W., Alexandria, LA, US

problem #53

Nov 092018

Silverado 1500 WT 6

  • Automatic transmission
  • 86,501 miles

AC is not working. I try to add Freon but it leaks from behind the compressor.

- Harry P., Big Spring, TX, US

problem #52

Sep 152017

Silverado 1500 LT V8

  • Automatic transmission
  • 80,000 miles

Out of nowhere my A/C stopped working. Figured since it was soon to be winter, that I would deal with the problem in the Spring/Summer (living in Michigan). Summer came, I began investigating noticed that the AC Compressor was not spinning. So I thought I needed a new one. I spoke with a few people and they advised to attempt re-charging the free-on (that worked for one day). The fact that it only worked for a day told me that there was a leak somewhere. I didn't have the tools to look for a leak. I took the truck in to have a shop look for the leak (diagnosis was ~$150). It was found the that AC Condenser had a leak and to fix that the shop wanted to charge me $1400. I spoke to my father-in-law and he said he could install a new one for me. I went to a parts store, found a new Condenser (~$160 w/Warranty) and he installed it with my Uncle. After installation, I took the truck back to the shop to have them re-charge my AC system (~$150).

GM should really think about standing by their products. I could not believe that a truck that is only 3 years old could have this problem.

- Steven K., Fenton, MI, US

problem #51

Apr 012018

Silverado 1500 LT 5.3L

  • Automatic transmission
  • 170,000 miles

Poor design of a tubing connection between the condensing coil and the oil cooler circuit. There is inherent flexing and vibration through the oil cooling circuit it's only connection to the A/C condensing coil is a very thin soldered connection. This aluminum tubing is so thin it is difficult, but not impossible to repair. When mine failed I ordered a new condensing coil from Canada and replaced it myself. I analyzed the failure and have a corrective fix. It is nothing more than a bit of firm rubber and a couple of screws to prevent flexing between the cooling circuit and the condensing coil. Delco could fabricate something like this for less than $1.50. They could give it away, and they should because they have to own their poor design, or sell it for cost + 100%. They wouldn't make much profit but, they would certainly do what is is Right! Correct a poor design and prevent excessive cost to customers. A typical condensing coil cost from $800 to $1,000. to change out at a dealership. I changed my coil for $89.00, slightly more than 1 lb. of R-134A and 2 hours time. If mine ever fails again, I will simply do a low temp solder job and reinstall the same coil. It will cost me about $15.00 plus 1.5 hours of my time. Again this was a penny wise and pound foolish decision by a bean counter at Delco/Gm Heads should roll !!!!

- Howard N., Lumberton, TX, US

problem #50

Jul 152017

Silverado 1500 LTZ 5.3L

  • Automatic transmission
  • 105,000 miles

There should have been a recall on the air-coil on these vehicle. I have had to replace 2 and I've only got 157000 mile on truck, all highway.

- John W., Louisville, KY, US

problem #49

Aug 172018

Silverado 1500 5.4L

  • Automatic transmission
  • 53,856 miles

AC is now broken. I am frustrated and ready to trade the truck in. I take excellent care of my vehicles and have always owned a GM. I think that the AC issues should be a RECALL issue.

- Beth S., Oakland Park, US

problem #48

Aug 022018

Silverado 1500 5.4L

  • Automatic transmission
  • 53,832 miles

AC stopped working again, blowing hot air. Brought back to dealership, they stated I need to replace the condenser this time for an additional $1030.00. I told them not to bother. When I picked up the truck, the AC was blowing cold as they had put more Freon in it.

- Beth S., Oakland Park, US

problem #47

Jul 172018

Silverado 1500 5.4L

  • Automatic transmission
  • 52,639 miles

AC stopped working less than a year after replacing the compressor. Dealership said Freon was low, they ran die thru the system and could not find a leak. Got truck back and ac was running.

- Beth S., Oakland Park, US

problem #46

Aug 192017

Silverado 1500 5.4L

  • Automatic transmission
  • 43,845 miles

Brought my car to a GM dealership as the AC was blowing hot air. Was told I needed to replace the AC compressor. Reluctantly paid $1030.25 for the the AC compressor. I have a few other friends with the same model and year truck that had the same problem. Asked dealership if this was a RECALL issue, they said no. I was over my warranty and had to pay.

- Beth S., Oakland Park, US

problem #45

Jul 082018

Silverado 1500

  • Automatic transmission
  • 62,000 miles

no cool air so added freon, cooled and next morning HOT. scheduled for repairs and the condenser was replaced (or compressor too pissed off to remember the order). paid 735.00 for parts and labor, drive home with cool air, load kids up next morning and HOT. took right back and the compressor was replaced (or condenser too pissed of to remember the order). mechanic only charged for part no labor, felt bad that he didn't get fixed the first time. paid 425.00, drive home with cool air; next morning go to take kids to splash pad and HOT !!! WTF - so then I get on internet and start checking .... WTH ??!!! one complaint mentioned a lawsuit against GM.... guess I'm gonna have to google that - looks like maybe the next part to replace is the manifold hose and maybe a bracket. seems this truck has been nothing but trouble since I got it...

- Linda T., Newkirk, OK, US

problem #44

Jun 282018

Silverado 1500 LT 5.3L

  • Automatic transmission
  • 122,000 miles

AC took a sh*t at 122,000 miles. After researching problems on the internet and performing the DYE test, I found my problem was a leaking condenser (driver side). Unfortunately there are plenty of troubleshooting and repair videos on the internet. I am thoroughly DISGUSTED with GM as this is just ANOTHER problem with my 2014 Silverado 1500. The worst part is that there is a SERIOUS issue with the AC system PERIOD, from the condenser, lines and compressor, I can't wait to see what I have to replace NEXT!

Due to the multiple issues, transmission at ONLY 2,000 miles and GM DENIAL, only offer recalls on safety issues (NOT QUALITY, or lack of) my GM LOYALTY has ran out!

- chevydud2014, Cherry Hill, US

problem #43

Dec 132017

Silverado 1500 LTZ 5.3L V8

  • Automatic transmission
  • 96,600 miles

First, engine ran hot all of a sudden and warning came up engine oil low, check engine light came on and ran hot and then shut off. Called dealership and they had truck towed to their shop. Diagnosis- possible head gasket covered under warranty....but it was a supposed check

valve in radiator went bad and dumped engine oil into radiator.

They repaired it, said it was fixed, went to pick up truck and said I owed $1400 because radiator wasn't covered under extended warranty. Had to borrow the money to get truck back after fighting with dealership. Left and headed home and truck ran hot, AC started blowing hot air and shut down on side of interstate. Opened hood to find the clamp holding heater hose coming off engine was never put back on and hose came off and dumped all water out.

Now dealership filled with with water and not coolant. I put clamp on hose and filled with water drive home called dealership and sent pictures and told them AC quit same time it ran hot. I was advised AC problem wasn't anything to do with repair and I could bring back in for diagnosis. But refused to fix under warranty. I would have to pay around $1500 for them to fix it!!!

Called GM Complaint number and got a call back from a GM Repair Supervisor and he was rude and unprofessional and was told my warranty would not cover problem and wasn't caused by repair of replacing radiator. A $200 radiator cost me $1400 for them to replace and didn't tell me it wasn't covered until I picked up truck. Total BS and everybody complains about the Dealership. JEFF GORDON CHEVROLET in Wilmington NC

- Marvin P., Wilmington, US

problem #42

Feb 152017

Silverado 1500 LT 5.3L

  • Automatic transmission
  • 45,000 miles

I hate that I have to take my time to complain about an AC problem on a 4 year old truck. I'm filing this compliant because the AC went out again on the truck a year later after the dealer had replaced the compressor and now wont fix it because extended warranty doesn't cover hose leaks. On top of that, they wanted to charge 900 to fix the leak. Now I have to deal with no AC in my truck in the beginning of July of 2018 when its the hottest time of the year. Not only that, they charged me 135 bucks just to tell me it was a leak and didn't specify were the leak was at. Now, to find that many other people are having the same issue is even more ridiculous. I hope Chevy takes care of this problem. If they do, they just might gain back a lot of their once loyal customers. I was even thinking of upping to a newer model, but now I'm not so sure.

- Daniel O., Riverside, CA, US

problem #41

Sep 012017

Silverado 1500

  • Automatic transmission
  • 65,000 miles

GM needs to submit these A/C issues as a recall because obviously the part is faulty with this many complaints. It is unfair to make people pay hundreds, if not thousands, of dollars for a defective unit. Maybe a lemon law attorney will help get their attention??

- melrieli827, Apopka, US

problem #40

May 232018

Silverado 1500 LT 5.3L

  • Automatic transmission
  • 96,000 miles

I wonder how many people had the same leak in the right side of their condenser. I sure hope GM gets off their ass and rectifies this problem.

- Randy D., Garden City, MI, US

problem #39

Feb 012018

Silverado 1500 LT 5.3L

  • Automatic transmission
  • 85,000 miles

I always was a Chevy person. I want GM to stand by this problem with my air conditioning. As I looked this problem up, I'm not the only person having this problem. There definitely needs to be a recall on this situation. If not, I will be forced to buy a different type of vehicle other than GM in the future. Please help.

- Wally C., Kimberly, WV, US

problem #38

May 022018

Silverado 1500 Z71 5.3L Flex Fuel V8

  • Automatic transmission
  • 89,273 miles

The air conditioning did not work - the dealer did the following: Heating and AC diagnosis Added 1lb Freon Installed 12356150 :N-Refrigerant DIAG. and EVAC and RECHARGE

This lasted 1 month and now it is back at the dealer and they had to order a part. We don't have any idea how much this will cost.

the GM AC Conditioner compressor and condenser lawsuit alleges the AC systems fail and cause owners to lose cold air which is exactly what is happening to our vehicle.

We don't feel we should be responsible for the cost of these repairs.

- bjohn598, Swartz Creek, US

problem #37

Feb 012018

Silverado 1500 LT V8

  • Automatic transmission
  • 100,000 miles

The total failure of the unit the compressor, condenser and the hose is upsetting. How could the whole unit fail and the cost be this much? This is a new truck with highway miles only changed the brakes once so far. I maintain my vehicle and do a good job of upkeep. It is upsetting that this is a common issue and the mfg GM refused to rectify the problem, totally unfair. It is a 50K vehicle, this is BS.

- Manuel F., Fresno, CA, US

problem #36

Jun 042018

Silverado 1500 LX V8

  • Automatic transmission
  • 22,368 miles

I purchase a 2014 Chevy Silverado in October 2015 and it just went over 22k miles and the a/c starts blowing hot air. I took it to the local dealership and they acknowledge that they have had many issues on this same model and it has all been the condenser unit and was told the bill will be over 1200.00 dollars. This is crazy that a fairly new trucks a/c will go out and I have to pay over 1200.00 dollars to fix it. I will be trading in as fast as I can and go with something else.

- randyhrh, West Monroe, US

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