fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,056 miles

About These NHTSA Complaints:

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problem #5

Jan 292019

Silverado 1500

  • 9,782 miles
Rear window equipped with factory electric rear window defogger exploded/shattered outward when driver door was closed, spraying shattered glass inside the cab and the exterior surrounding area. The truck had been unused for over a week and was located in an attached garage having an average night temperature in the high 30S F. the truck had not been started and the rear defroster has never been used. Mileage on the truck is 9782 and there was no known damage (nicks, scratches, etc) to the window.

- Burlington, WI, USA

problem #4

Jul 012018

Silverado 1500

  • 14,700 miles
Bought this 2017 Silverado in Feb. 2017 didn't notice the vertical scratches in the windshield until the sun hit it just right. The dealership determined it was a factory defect and replaced it quickly no problem. At about 13,000 miles I noticed that the ew windshield had scratches left by the wiper blades. Where the blades reverse direction the windshield is scratched so bad it appears milky. I took it to the dealer to see about getting it replaced and was told by the service manager that they couldn't do it without an okay from GM. I contacted GM's directly. After they talked to the dealership they told me that the scratches were my fault for " using the wipers without washer solution" I have never ever turned the wipers on without pressing the washer button first period. I was told by the dealer that he called and left messages with the GM customer service rep. And she has not returned his calls. Yesterday while driving on a winding road the sun hit the scratches just right causing me temporarily to lose sight of the road. I was a lifelong GM customer not anymore!!!!

- Kent, WA, USA

problem #3

Mar 202018

Silverado 1500

  • 39,700 miles
Washer pump burnt, dealer replaced washer bottle & washer pump. Purchased Dec 2016, last 6 months lived in Arizona. Didn't use. Tried using Mar 20th, washer didn't work. Numerous 2016-2017 complaints on line regarding this. Dealer repair representative said motor burnt up; had to be replaced. Appears wiring caused motor to burn up per prior customer complaints. Your system will not allow pdfs to be attached. Call me and I'll email them to you!!!!!!!!!

- Box Elder, SD, USA

problem #2

Aug 252017

Silverado 1500

  • miles
Backup camera screen is so bright at night inside vehicle that it almost causes an inability to see anything. Apparently there is no way to adjust the brightness on this model, but was available in earlier models

- Keithville, LA, USA

problem #1

Jul 162017

Silverado 1500

  • 1,100 miles
At night, when shifting into reverse gear and the backup cameras is activated, the system changes the center dashboard display screen from night brightness to full daytime brightness. If looking at the screen when this happens, night vision is lost by the glare. If not looking and in a dark area, it becomes impossible to see much of anything other than the display screen. While the screen is showing what is behind the vehicle, if a turning movement is needed while backing, it is impossible to see if there is anything beside the vehicle (like children) without opening the vehicle windows. If the display brightness would simply remain unchanged when the backup camera is activated, this issue would be resolved. The dealer and Chevrolet assistance both state this is how the system is designed to operate and refuse to take any action. They do state the problem "might" be resolved in a future software update.

- Leesburg, IN, USA