The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.

- Pago Pago, AS, USA

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 20 mph, the rear tires and brakes seized with a message not to exceeded 60 mph was displayed on the instrument panel. The contact shifted the vehicle into neutral and back into drive multiple times for the vehicle to resume normal operation. The vehicle was driven to palm Chevrolet (2300 sw college rd, ocala, fl 34471 (352) 433-4105) to be diagnosed however, the mechanic was unable to duplicate the failure or retrieve a fault code. The failure recurred intermittently. While conducting a VIN search, the contact became aware of NHTSA campaign number: 19V889000 (service brakes, hydraulic, service brakes, electronic stability control) however, the VIN was not included. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 40,000.

- Ocala, FL, USA