I bought the truck in Oct. of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the Chevrolet dealerships or OnStar. It has been taken to several different dealerships since 2019 when I bought it.

- Iola, KS, USA

I have had several check engine codes on my truck. From what what the dealership tech put in his notes there is a bulletin on this. So, gm recognizes this is an issue. The dealership had to replace several wires on my ECM wiring harness due to damage from rubbing against the harness bracket. I feel that gm should issue a recall to fix the rubbing on the harness and I feel gm should have to replace the whole harness not just the damaged wires. I feel this is a hazard for these vehicles do to being on the internet state. I feel it will cause catastrophic injuries to the occupant as well as other drivers. It's hard to guess what that would cause the truck to do especially since everything is connected to the ECM.

- Tucson, AZ, USA

Vehicles rear wheels lock up at 7 mph. Continually. Had to tow to dealership. They replaced the tcm and the tccm. Knew only because other people told me this is a big problem with Chevy's. happened at 36,090 miles. Wouldn't you know. Not covered under any warranties.

- Davenport, FL, USA

All my cameras go off and a blue screen comes up weather I-€™m parking or when I-€™m near another car. I can-€™t tell when Of there-€™s anything in front or behind me certain times and the parking alert comes up but cameras stay off.

- New York , NY, USA

Service Trailer Brake System - warning code is displayed every time the vehicle is started and must be dismissed. This does not allow for safe towing and braking. Social media has displayed numerous other Chevy Trucks with this problem and have stated "cheap wire harness." This needs to be replaced by the manufacture for using cheap materials.

- Georgetown, DE, USA

ABS Brake Assist Module failed. Warning lights and indicators alerted the problem and the vehicle lost power assist braking. I was able to drive the vehicle to the local dealership as the warning message on the dash indicated the vehicle could not exceed 40 MPH with manual braking. Service tech diagnosed the module had failed, stated they are beginning to see this issue in more and more 2019 vehicles.

- Athens, AL, USA

2Ø19 CHEVROLET SILVERADO 4WD LTZ CREW VIN [XXX] Purchased: Royal Chevrolet (now Parks Chevrolet) 4502 West Broad Street Richmond, Virginia 23230 (804) 521-5300 In Service: 1 November 2019 Warranty Period: 1 November 2019 - 31 October 2022 Issues and History: Issue I-- When starting vehicle, radio comes on at full volume for one to two seconds. History I-- Prior to July 2021, never heard this noise. Beginning in mid-July 2021 with a mileage of approximately 3400 miles, the radio would blare full volume upon starting the vehicle. This occurred sporadically at first, but the event would happen more often as time went by. The protocol used for shutting down the vehicle is as follows: a.Place gear shifter in Park. b.Engage electronic brakes. c.Completely turn off Climate system. dCompletely turn off Entertainment Console (Audio, et cetera). c.Turn off exterior lights. f.Turn off engine. g.Remove FOB with person. h.Exit vehicle and shut door(s). i.Engage locking and alarm systems twice with FOB. The Settings for the Vehicle Sounds is zero volume and no button feedback. Therefore, the radio should NOT activate except when engaged manually, and certainly not when the vehicle is starting and certainly not at full volume. The vehicle was taken to Parks Chevrolet on Wednesday, 29 September 2021, where the Service Department retained the vehicle for two days trying to diagnosis this issue. We picked up the vehicle Thursday afternoon, 30 September 2021. Friday morning, 1 October 2021, the vehicle was used, and upon starting, the radio blared at full volume for several seconds. The vehicle was not used Saturday. Sunday, 3 October 2021, the vehicle was used for a short trip to Eastern Henrico County's Osborne Landing. Although the radio did not blare when first starting the vehicle, it did blare for several seconds at the boat landing having sat for an hour. The vehicle was used only three times during the week of 4 October through 10 October 2 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

- Henrico, VA, USA

The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.

- Gastonia, NC, USA

On September 11 at approx. 1630 hrs. my wife and I were going out for dinner. I stopped at a stop light on a hill. Transmission in Drive, foot on the brake. Our truck suddenly started rolling backward. I looked at the dash, no warning lights, gauges still working, transmission in drive, I stood on the brake pedal, no effect, I put the transmission in park, no effect, I engaged the parking brake, no effect other than the parking brake warning light came on. We had rolled back approximately 50 feet. I looked in my rearview mirror and observed a car approaching. Luckily he/she saw my problem and stopped. Things suddenly started coming back to life and came to a gentle stop. When I looked in my mirror I was so close to the car behind me all I could see was his windshield, no hood. I moved the transmission from park to drive and we continued on. I have contacted the dealer and they are attempting to determine what happened. However, I am afraid this will happen to someone else who may not be as lucky as I was or that it may happen to me again. I pull a 5th wheel trailer with this truck.

- Manistee, MI, USA

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.

- Pago Pago, AS, USA

check engine light came on and is currently pulling the following codes. P25A2 U0146 U0101 U0100 MIL Status- off Freeze frame DTC- u0146 I had an oil change done by Hare Chevy in Noblesville 2 weeks ago, never an issue with my truck until after I left the dealership. Stanley Chevy in Mccordsville looked at it this morning and said they have to order a bunch of parts for it, including new leaf springs for a truck that is less than 2 years old-€¦never have heard of such a thing.

- Fishers, IN, USA

Rear back up camera continues to error need servicing.

- Liberty Hill, TX, USA

Approximately 1 minute after startup, on a 85* plus day, with the vehicle sitting in the sun, the following failure alarms are displayed on the dash StabiliTrack failure Trailer Braking System failure Steering assist is reduced, caution should be used while driving. Sitting in Park, the steering wheel jerks - untouched Reduced Engine Power warning is displayed All analog gauges go to 0 and bounce on and off Check Engine Light illuminates StabiliTrak warning light illuminated AC disabled If this occurs while driving The engine runs rough, especially just off idle. Putting the transmission in L5 to eliminate AFM, does not help. While driving the truck has experienced Loss of engine power, almost stalled Total loss of power assist steering Near zero manual steering capability. StabiliTrak warning light will often go off after ~ 30 minutes The Check Engine light will remain on after failure but will go out when the vehicle sits overnight" Failure not imminent when the truck has been in the shade

- Coatesville, PA, USA

I was given a 2019 Chevy Silverado and when I turned the truck off the shift to park light would stay on and in February the brakes froze with the bad freeze when it thawed the brakes just started locking up by them selves I could not get over 5-6 mph so I made an app with dealership took it in told them what it was doing they had it a week they replaced shifter handle and bolt and reset codes I get the truck back did not have it 24 hrs I was leaving where I was fishing that morning I was going maybe 40 mph when the abs and other lights came on on dash and the brakes locked up again sending me sliding about 60 yards when I ended up in a ditch I tried to get out and the truck would not move so I get out and look to see my front passenger tire completely broke off folding up under truck. No one else was involved I automatically called dealership told them what happen filed a crash report and tow truck took truck back to dealership I contacted GM snd they sent an investigator to look at it but denied my claim said it was not a Manufactur defect.. so no one is wanting to fix my truck now it-€™s still under warranty with less than 19000 miles on it... and if I was to pay out my pocket to fix it I feel that it will happen again cause the freeze did something to the electrical brake system.. the truck is a year and 4 mts old. Paid cash for it and not I can-€™t even drive it..

- Paradise, TX, USA

Brake sensor went off, lights stayed on inside cab, radio screen and lights inside went out, tailgate went down while being driven and tools etc were lost. Radio came on and changed channels non stop for almost an hour even after shutting vehicle off 4 timea. After 8 hrs it was back to normal.

- Farmington, MI, USA

We were merging onto a highway from a sideroad & the gauges started going crazy the truck died. Wouldn't restart. Luckily we were able to get off of highway & onto shoulder. Dealership has had truck since then. Today is 4/21/21.

- Troy, MO, USA

On 2/22, my vehicle had to be taken in to the dealership due to it not starting. My check engine light came on. The issue was supposedly a software issue. This issue has happened again and my vehicle is back at the dealership once again on 3/29. It was stated that GM will have to advise the tech on what to do for a permanent fix. This is a major inconvenience and disturbing. My vehicle would not start on 3 occasions because of this issue. The vehicle only has 11,800 miles on it.

- Savannah, GA, USA

3 issues with lcd display used for radio. Hands free devices and backup camera. !St issue is after being parked for several hours, the display may freeze on its last radio setting or may go completely dead. Car can be driven but there is no ability to use radio, hands free phone, maps from phone or back up camera. Only fix is to run the vehicle for at least five minutes, remove the key and open and close the door. After about a minute the instruments shut down. Opening and closing the door will reset the display and again it will function normally. 2 backup camera shuts off while backing up. 3 entire display shuts down and restarts while vehicle is moving. All these events happen after the vehicle has sat idle for multiple hours. Also within 5 minutes of starting to drive the car. These events have happened multiple times and getting more frequent.

- Merrimack, NH, USA

Truck was purchased brand new. Since I first got it I've had problems with the backup camera flashing, going completely blank, and giving an error to service rear camera system. Always occurs while in reverse. Dealership has tried fixing issue several times and now states this safety issue is normal in their vehicles. 11/25/19 dealership replaced back up camera due to lines flashing through screen while backing up. Screen frequently went blank and would also give 'service rear vision system' error. 01/09/20 backup camera system continues to flash, go blank, and give error message. Dealership stated camera was tested and functioning as intended. 10/22/20 same issues persist with backup camera system. Dealership verified problem and replaced camera assembly on 12/14/20. 01/27/21 same problems persist. Dealership updated system and claimed not to be able to reproduce problem. While picking up vehicle flashing occurred before I even left the lot. Dealership requested I remove amp (installed long after problems started occurring; have documentation) before further diagnostics could be performed. 02/26/21 dealership said they checked other trucks in their lot which have the same issue. Says a voltage drop in the electrical system is what's causing the issue and stated there is no fix because this is a normal operation. 03/05/21 problems persist. Dealership built a new electrical harness and replaced radio system. Problem still continues. 03/09/21 talked to GM customer care. They state the safety issue with the backup camera flashing and going blank is 'operating as designed.' 03/11/21 customer care stated vehicle is performing properly and as expected even though back up camera system still having problems. Says there's nothing else they will do for me to fix the issue at this time.

- Molalla, OR, USA

The truck was parked in my home driveway Monday afternoon. It was locked. On Wednesday 2/24/21 our neighbor alerted my wife that there was smoke coming from the truck. We ran out there, but it was already heavily smoking and we could hear crackling and popping noises. Shortly after the truck was in flames. The fire department arrived, put out the flames. The fire marshal did an inspection and indicated it was likely an electrical fire near the tailgate/hitch/license plate.

- Manassas, VA, USA