7.3

pretty bad
Typical Repair Cost:
$800
Average Mileage:
79,000 miles
Total Complaints:
3 complaints

Most common solutions:

  1. replace dash (2 reports)
  2. gm paid partial (1 reports)
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problem #3

Jun 012016

Silverado 2500 Ltz 4x4 6.0L

  • Automatic transmission
  • 55,000 miles

Noticed the dash has a large crack on the driver side area. Called Chevy and the response was, "welllllll your truck really old" anddddd "you can contact corporate" (nice was to say, "Your going to get nowhere.")

My truck is seldomly used and has only 55,000 miles on it and is in pristine condition. I have done some research and noticed there are hundreds of complaints regarding dash issues. I have had numerous cars in the past that sat in the sun after 20 years and (drumroll please) NO CRACKED DASH!

The only real solution I can see is to replace the whole dash as I don't see a bs type of "repair" going to work i the long run. Guess I'm screwed, thanks GM!

Like my daddy use to say, "you want to know all the issues of a specific make/model, go to the service dept and ask a mechanic, don't go to sales as they just want a quick commission......"

Update from Sep 24, 2018: Finally got some one on the GM line that was willing to have GM pony up $500 towards the replacement of my dash. I paid $600.00 (still sucks), but now its replaced and all good. Hopefully will have no issues with this one......

- John B., Corona, CA, US

problem #2

Feb 042015

Silverado 2500 6.0L

  • Automatic transmission
  • 72,000 miles

I take great care of my truck and for the dash to crack in multiple places for no reason is insane. Very cheap material and now rattles all the time when playing the radio or going down a bumpy road. they should replace these things for free. I've had a lot of Chevys and these is the first time for this to happen.

- Joe R., Yuma, AZ, USA

problem #1

Feb 022016

Silverado 2500 LTZ 6.6L V8 Diesel

  • Automatic transmission
  • 110,000 miles

Dash board has two very large cracks. One above the instrument panel, and one coming from the corner of the passenger air bag cover. The parts is $400, and labor to replace is approximately $600.

- Alex W., San Jose, CA, USA