The engine glow plugs keep failing, I have replaced 4 already and 2 more are now failed. The vehicle only has 66K miles on it currently and the failures started around 50K. I do not understand why this hasn't been recalled like the 2018 trucks, they share the exact same engine.

- Collinsville, OK, USA

When transiting between airport and home in very remote area in subzero temps the DEF warning system suddenly came on limiting vehicle speed progressively. No services were available both at this time of day and in this very remote area. There needs to be some way to override this system in the case of potential life and death. There were no warnings that this system was going to activate, it simply came on. The system had plenty of fluid but it appears the DEF heater failed. A vehicle should have an override for life and safety matters. Vehicle is going to a diesel mechanic for service now.

- Kasilof, AK, USA

I recently began getting -€œservice trailer brakes-€ on my screen. This only occurs when towing trailers and not a single trailer. These trailer do not cause the alarm on similar vehicles either. I took it to the shop who didn-€™t look at my vehicle for a week. During this time my cell booster was plugged in the whole time, which drained the battery. The tech called and said it was a low voltage issue. I told him to disconnect the cell booster and charge the battery. He did and no more low voltage. Then he stated that there was no problem with the trailer brakes. I asked how that system was tested and he said they didn-€™t ave a way to test it. Hmmm. There are number of these complaints all over the internet with the same -€œcode-€ and GM is not able to, and unwilling to diagnose it and correct it.

- Carlsbad, NM, USA

I went to push the button for side mirror and rear window defrost and my daughter was in back seat said she smelled something and heard a buzzing noise. I didnt know what it was until today and I realized my rear defrost is not working but the mirrors do.

- Toronto, OH, USA

I received a recall notice #N182206311-04: Safety recall - diesel engine block heater cord. The notice says that I need to get the cord and heater replaced with part number 19419326 as I risk an electrical short damaging engine components or an engine compartment fire. I do not want to risk that. I first received the notice in January, 2020. I was told then that the parts are on back order and that they would call me when they get the part in. No return call. I had another recall notice since and took it in to the Chevy dealer today and was reminded of the prior recall notice regarding the block heater. I asked to have it replaced per recall notice. The dealership in henderson, nv can't get the part because GM will not ship it to Nevada. I called GM today, 4/16/20, and spoke to [xxx], and then to her supervisor, [xxx]. I explained that my wife and I are retired and drive this vehicle in states and areas that are extremely cold, I.e., we have a cabin at panguitch lake, ut (mountain lake) where winter temps. Get below zero. We go there every month, year round. We go to Idaho to visit children where temps approach single digits. I go hunting in Nevada and Colorado mountains where temps. Get below zero (I use a generator to provide the power to heat the engine block). I need to have this recall problem taken care of for the safety of my truck, myself and family, and others who may be in close proximity to me should a problem flare up while driving. [xxx], a supervisor at GM, is adamant that I will not be able to get a new engine heater cord and heater. I was told it's their policy to only send units/parts to cold weather states. So if I lived in reno, nv where wintertime temps. Are consistently below 20 degrees, I would not get an engine block replacement heater and cord. I paid to have a working engine block heater and cord when I bought the truck. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Henderson, NV, USA

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the air conditioner blew hot air when turned on. The vehicle was taken to the Chevrolet of boise located at (12300 w fairview ave, boise, id 83713), where it was diagnosed that the condenser was cracked. The dealer stated that it was a recurring failure from 2015 and 2016 models. The manufacturer was made aware of the failure and provided a case number. The dealer also stated that the forward drive engagement switch should not be left on auto, to avoid automatic switch from two to four drive. The vehicle was not repaired. The failure mileage was approximately 81,000.

- Boise, ID, USA

Transmission shifts hard into gear when slowing down and extremely hard when towing 2,000lb empty trailer, currently at dealership to have new torque converter and pump installed. Dealership stated no metal shavings in transmission they believe. When accelerating engine rpms increase while vehicle speed decreases. Stereo constantly disconnects from wifi when streaming music. Wifi will continue to work for other devices. Voice commands work 80%ish of the time.

- Chesapeake, VA, USA

As I was driving on a city street high speed limit all the sudden all the warning dash lights came on although the engine is running, I didn't understand it tried to slow down and had to apply a lot of pressure to the brake pedal. I did not understand it. When I stopped the lights went out. I turned off the vehicle with the key and started it again. A couple days later I remotely started my vehicle but when I got in and turn the key on the lights did not go off immediately as they normally do.

- Crestline, CA, USA

Feb 5th 2019 my truck was parked in my driveway and the blockheater eas plugged into my electrical outlet on my garage and at 1:00 a.M. I was awakened to a loud explosion. When I finally figured out the cause my truck and garage were on fire. 3 months later found out GM had recalled almost 400,000 trucks my same year, make and model due to engineblock heater cords shorting out apparently. I have yet to receive a notice on my truck. The accident was a total loss and there was damage done to my garage. ## VIN passed ## Chevy Silverado 2500 hd 2017 ##

- Havre, MT, USA

Describe what happened - insd arrived at work and plugged in his block heater as he always does during the winter. Insd then went into work at about 6:30pm. At approx 7:30pm insd was notified that there was a fire in his truck, fire dept was called. Did the fire burn to the interior, extent of damage- total burn, full interior, engine bay. Fire is not sure where the fire started but thinks it was in the engine bay. The fire started in the engine compartment did the fire cause damage to anyone else's property- Ford F150 nathan alvarado damage: Whole passenger side (wheels, tires, paint front fender, mirror), Dodge ram2500 doug shelton damages: Headlights driver side, fender, bumper. All 3 cars parked in a row in angled parking allstate claim 0487873291 cody shipley registered owner

- Bothell, WA, USA

The ambient temperature sensor doesn't work. It does not read the correct temperature outside. This impacts the A/C, which does not work properly when the sensor is not reading the correct external temperature. The fairfield Chevrolet service department refuses to acknowledge the issue, let alone fix or replace the sensor. I use my truck on ranches and logging properties where it is literally impossible for me to drive over 20mph for 5 minutes. And when it is 105 degrees and the A/C thinks it is only 65 outside, the A/C does not engage. The service department keeps telling me that they cannot replicate the problem so it must not be real. This is the equivalent of calling me a liar in order to avoid honoring the warranty.

- Richmond, CA, USA

Interior driver side front driver window button not always working. At times when this happens the door ajar is lit, while the door may be shut, it doesn't latch completely. This happens when the vehicle is in motion or in park. This causes the interior lamps to stay on and drain out the battery. I did have it serviced under warranty. Problem was solved, until today 08/10/2018.

- Granite City, IL, USA

When driving at night and shifting into reverse the tailgate camera activates on the dash display at full brightness effectively blinding the driver from seeing anything/any person outside the vehicle as he tries to back up. There is no way to disable or dim the touchscreen during reversing.

- Hedgesville, WV, USA

Bought 2017 Silverado 1500 ltz new. Backup camera will not dim at night, blinding, makes it difficult to back up, unable to see inside or outside. Been that way since new. It's a safety factor, right now it would be better off without it at night. Salesman at dealership said that's just the way it is. I have three other GM vehicles, all of them have backup cameras that dim with the instrument lighting. I was told there is a service bulletin out there, but the dealer knows nothing about it.

- Lonoke, AR, USA

The contact owns a 2017 Chevrolet Silverado. While stationary, all of the instrument panel indicators illuminated without warning. The vehicle was taken to urka auto sales in ludington, Michigan where it was diagnosed that rodents had eaten through the wiring harness, a main ground wire, and the front wheel speed sensors. The dealer repaired the vehicle by replacing the front wheel speed sensors, two wiring harnesses, and a main ground wire under the hood. The manufacturer was not made aware of the issue. The failure mileage was 19,822.

- Ludington, MI, USA