really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
12,038 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Feb 052019

Silverado 2500

  • 20,000 miles
Feb 5th 2019 my truck was parked in my driveway and the blockheater eas plugged into my electrical outlet on my garage and at 1:00 a.M. I was awakened to a loud explosion. When I finally figured out the cause my truck and garage were on fire. 3 months later found out GM had recalled almost 400,000 trucks my same year, make and model due to engineblock heater cords shorting out apparently. I have yet to receive a notice on my truck. The accident was a total loss and there was damage done to my garage. ## VIN passed ## Chevy Silverado 2500 hd 2017 ##

- Havre, MT, USA

problem #9

Jan 082018

Silverado 2500

  • 20,000 miles
Describe what happened - insd arrived at work and plugged in his block heater as he always does during the winter. Insd then went into work at about 6:30pm. At approx 7:30pm insd was notified that there was a fire in his truck, fire dept was called. Did the fire burn to the interior, extent of damage- total burn, full interior, engine bay. Fire is not sure where the fire started but thinks it was in the engine bay. The fire started in the engine compartment did the fire cause damage to anyone else's property- Ford F150 nathan alvarado damage: Whole passenger side (wheels, tires, paint front fender, mirror), Dodge ram2500 doug shelton damages: Headlights driver side, fender, bumper. All 3 cars parked in a row in angled parking allstate claim 0487873291 cody shipley registered owner

- Bothell, WA, USA

problem #8

Nov 302018

Silverado 2500

  • 7,000 miles
A rough clunk noise occurs when trying to stop, and car actually revs to accelerate speed when applying breaking and trying to stop. (in. Motion) this is a dangerous issue. Transmission does not appear to smoothly enter into subsequent gears. A jerk occurs in between shifting of gears. (moving) I have been completely stopped on a flat street, and relax my foot off the break, and the car wants to leap jump forward. This is not safe. (stopped) there are several reports of this issue found in online forums from other owners with the same 2017 Chevy Silverado. Just purchased vehicle in November.

- Huntington Beach, CA, USA

problem #7

Oct 102018

Silverado 2500

  • 20,000 miles
The ambient temperature sensor doesn't work. It does not read the correct temperature outside. This impacts the A/C, which does not work properly when the sensor is not reading the correct external temperature. The fairfield Chevrolet service department refuses to acknowledge the issue, let alone fix or replace the sensor. I use my truck on ranches and logging properties where it is literally impossible for me to drive over 20mph for 5 minutes. And when it is 105 degrees and the A/C thinks it is only 65 outside, the A/C does not engage. The service department keeps telling me that they cannot replicate the problem so it must not be real. This is the equivalent of calling me a liar in order to avoid honoring the warranty.

- Richmond, CA, USA

problem #6

Jul 052018

Silverado 2500

  • miles
Interior driver side front driver window button not always working. At times when this happens the door ajar is lit, while the door may be shut, it doesn't latch completely. This happens when the vehicle is in motion or in park. This causes the interior lamps to stay on and drain out the battery. I did have it serviced under warranty. Problem was solved, until today 08/10/2018.

- Granite City, IL, USA

problem #5

Jul 222018

Silverado 2500

  • 15,500 miles
While I was driving on the highway, approximately 55mph; the check engine light came on; smelled like plastic burning at the same time; I was able to stop on exit ramp as thick black smoke filled the inside. Good samaritans helped me get out as flames were ignited under the hood. Several like MINIexplosions accompanied the flames.

- Gretna, VA, USA

problem #4

Sep 302017

Silverado 2500

  • 55 miles
When driving at night and shifting into reverse the tailgate camera activates on the dash display at full brightness effectively blinding the driver from seeing anything/any person outside the vehicle as he tries to back up. There is no way to disable or dim the touchscreen during reversing.

- Hedgesville, WV, USA

problem #3

Mar 022018

Silverado 2500

  • 4,000 miles
Bought 2017 Silverado 1500 ltz new. Backup camera will not dim at night, blinding, makes it difficult to back up, unable to see inside or outside. Been that way since new. It's a safety factor, right now it would be better off without it at night. Salesman at dealership said that's just the way it is. I have three other GM vehicles, all of them have backup cameras that dim with the instrument lighting. I was told there is a service bulletin out there, but the dealer knows nothing about it.

- Lonoke, AR, USA

problem #2

Nov 292017

Silverado 2500

  • 14,000 miles
The contact owns a 2017 Chevrolet Silverado. While the vehicle was stationary, the front crash collision sensors malfunctioned. The contact stated that the sensors inaccurately displayed a warning that the vehicle was too close to another vehicle or close to striking the vehicle in front of it when there was no vehicle present. Bob mccosh Chevrolet, Buick, GMC in columbia, Missouri was made aware of the failure and replaced the sensors, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 14,000.

- Columbia, MO, USA

problem #1

Sep 262017

Silverado 2500

  • 19,822 miles
The contact owns a 2017 Chevrolet Silverado. While stationary, all of the instrument panel indicators illuminated without warning. The vehicle was taken to urka auto sales in ludington, Michigan where it was diagnosed that rodents had eaten through the wiring harness, a main ground wire, and the front wheel speed sensors. The dealer repaired the vehicle by replacing the front wheel speed sensors, two wiring harnesses, and a main ground wire under the hood. The manufacturer was not made aware of the issue. The failure mileage was 19,822.

- Ludington, MI, USA