really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
30,137 miles

About These NHTSA Complaints:

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problem #9

Jun 012006

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 58,000 miles
1) tailgate latch does not lock tailgate in the upright position. 2) I was hauling a load of wood in bed of truck when the tailgate unlatched, resulting in wood falling out of truck into traffic following behind me. 3) the failure has not yet been corrected.

- South Elgin, IL, USA

problem #8

Sep 182004

Silverado 3500 8-cyl

  • Automatic transmission
  • 72,000 miles
Type : vehicle year : 2000 make : Chevrolet model : Silverado make : Chevrolet; model : Silverado; NHTSA campaign id number : 04V129000 component: Structure:body:tailgate:hinge and attachments [xxx] both tail gate cables broke. Called Chevy and was told not covered under recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Clarksville, TN, USA

problem #7

Mar 112004

(reported on)

Silverado 3500

  • miles
The tailgate opened by itself on several occasions while driving. On one of those occasions one of the tailgate support straps did break.

- Windham, NH, USA

problem #6

Sep 292003

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 34,232 miles
While washing vehicle I stepped on tailgate to exit cargo box area and both tail gate support straps snapped. Tailgate dropped, and I hit my head on tailgate and then fell onto the ground. The gentleman waiting to wash his vehicle came to my assitance and helped me get up. After the incident I was off work for four days due to back injury and head injury. When I went to dealership to buy replacement cables for tailgate, no mention of any possible defect or recall was mentioned and I paid for replacement cables. Replacemnt cables were the newer type that is suppose to solve the problem. Possible lawsuit is pending based on the fact that this was a know problem, my vehicle has been serviced at purchasing dealership since new and no mention of this possible problem was every mentioned during numerous serviceings.

- Lincoln, NE, USA

problem #5

Jun 102003

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 60,000 miles
ABS module bad, no antilock brakes, the ABS light on dash is on constantly. Dealer says part is $800 and only availaible at GM. Same with fuel pump/sending unit, $350 only availiable GM, steering column knocks, both support cables on tailgate bad although recall coming too little too late, and the throttle body sticks are closed.

- Connellsville, PA, USA

problem #4

Jan 012004

Silverado 3500

  • miles
Tailgate keeps falling down, due to cheap plastic latchs.

- Chanute, KS, USA

problem #3

Mar 182004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • miles
The cables just broke today on the tailgate of my 2000 Silverado while I was standing on the tail gate. The description is exactly as investigated in the below. Make: Chevrolet model: Silverado year: 2000 NHTSA action number: EA04005 summary: One or both of the tailgate support cables can break due to the effects of metal fatigue at the point where the cable flexes when the lift gate is opened and closed. Concurrently, the strength of the cable degrades over time due to corrosion of the wire strands in the support cables. When the vehicle is stationary and cargo is being loaded or unloaded, the tailgate can tip downward displacing cargo and/or people to the ground without warning. The majority of known injuries have resulted from the tailgate downward tip. One ODI complaint reported that the tailgate separated from a moving vehicle. Owners cannot easily detect whether the support cables are damaged or corroded because the cables are covered by a protective plastic sheath.

- Taylor Mill, KY, USA

problem #2

Nov 202003

Silverado 3500 4WD

  • miles
2000 Chevrolet Silverado - while standing on the tailgate, both cables broke simultaneously. Dealer replaced cables for $80 saying "they rusted out". I fell but did get injured.

- Novi, MI, USA

problem #1

Apr 012003

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 47,000 miles
Add my 2000 Chevrolet siverado to the list of trucks with broken tailgate supports (EA04005). Fortunately only one broke before I noticed and replaced it.

- Hamburg, NY, USA