really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,535 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Chevrolet Silverado 3500:

Unsubscribe any time. We don't sell/share your email.

problem #22

Apr 152010

Silverado 3500

  • miles
The contact owns a 2004 Chevrolet Silverado. The contact stated when shifting into drive from a complete stop, the transmission would slip into neutral. The contact would attempt to accelerate but the vehicle was resistant. When removing his foot from the brake, the vehicle would independently roll backward. The vehicle was left with the dealer where the contact was awaiting repairs. The failure mileage was unknown and the current mileage was 27,000.

- East Alton, IL, USA

problem #21

Jan 012009

Silverado 3500

  • 76,000 miles
2004 Chevrolet Silverado. At about 20,000 miles the truck started to hesitate whenever I would take off from a red light, it would do this about once a month or so. At 30,000 miles or so, it would kind of jump into gear when first taking off or jump into reverse. Dealer would say they test drive at each oil change but could not find nothing, I was sure they wouldn't because it didn't happen every time. Now it's occurring every other week or so. Finally at 76,000 miles it wouldn't get pass second gear, dealer finally found a problem and now it's $2800 to replace parts. No heavy city driving, I only live 5 minutes from work. I put the truck on the highway once a month to travel about 300 miles round trip. The only time the dealer wrote anything down, I discovered, was after the warranty expired. I talked with another 2007 Silverado owner and they have 17,000 miles and the transmission is jumping into gear.

- Lithonia, GA, USA

problem #20

Jan 072007

Silverado 3500 8-cyl

  • Automatic transmission
  • 45,000 miles
1. noticed transmission slipping over the last few months 2. a few weeks ago, the tail light, right turn signal and cruise control and dash lights started malfunctioning 3. recently, the paint around rear passenger door and roof is peeling.

- Conroe, TX, USA

problem #19

Nov 152005

Silverado 3500 8-cyl

  • Automatic transmission
  • 16,401 miles
: the contact stated while in motion the transmission slipped and jerked intermittently. The vehicle was taken to the local dealership for inspection. The dealer greased the driveshaft with hi-temperature grease on the spleen. At 2000 miles later, while driving at 70 mph, the driveshaft sheared, broke away from the transmission and rear end. The contact lost control of the vehicle. However the vehicle was able to be pulled onto the emergency lane. The vehicle was towed to the local dealership where the dealer replaced the driveshaft and transmission.

- Wichita, KS, USA

problem #18

Dec 202005

Silverado 3500 4WD 8-cyl Diesel

  • Automatic transmission
  • miles
Failure of the neutral position safety switch, 2004 chev Silverado diesel with allison transmission. The safety switch shorts out and fails due to wet driving conditions. This failure results in the transmission going into a "fail safe" condition that does not allow the transmission to shift, stranding the vehicle. Chevrolet has redesigned the part now 3 times, but will not warranty or stand behind their product. This switch has failed on me twice during snow conditions.

- Colgate, WI, USA

problem #17

Dec 022005

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 12,000 miles
When vehicle has been driven for less than 2-3 miles and when transmission is cold the following occurs: When the vehicle operator stops at an intersection, stop sign, or street corner - the engine and transmission continues to propel the vehicle forward while the brakes are applied. The result is that the brakes are fighting against the engine. The vehicle operator must put the vehicle in neutral to stop the vehicle. In many cases, the vehicle travels well into the intersection or well past the normal stopping point before it finally comes to a halt. The result has been several near colliisions with cross traffic. The dealer has been consulted, but the response has been: "unable to duplicate the problem - all systems operating correctly" "this is not true!! this vehicle has only 16,000 miles and is 18 mos old - but this has occurred nearly 10 times. The most recent is 12/2/05.

- Livonia, MI, USA

problem #16

Feb 012005

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 16,000 miles
2004 Chevrolet Silverado. The consumer states that the transmission has a slip in it and it stalls. The dealership insists there is nothing wrong with the vehicle and it cannot be fixed. The vehicle hesitates and then clangs when it catches into gear. The manufacturer stated they need to speak with the dealership before they could make a decision. The problem has been occurring since approximately February 2005. This does not happen all of the time.

- Easton, MO, USA

problem #15

Aug 202005

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 100 miles
Truck will not move initially when put into drive or reverse after it has been parked and just been started. Automatic transmission seems to loose fluid in torque converter after setting. This has been since new and is getting worse.

- Sturgis, MI, USA

problem #14

Jun 242004

Silverado 3500 8-cyl

  • Automatic transmission
  • 1,500 miles
When the vehicle sits on a grade it will roll backwards when in drive. The transmission will read a false neutral on level ground. The consumer took the vehicle to the dealership and they replaced the transmission, but the problem recurred. This vehicle has a 4L80E transmission. The problem started approximately a months after purchasing the vehicle. Has not hit anything yet, but has come close on several occasions. A service writer at groth brothers Chevrolet told consumer it was normal for the vehicle to do this. Consumer has a case open at General Motors #1-258070464.

- Livermore, CA, USA

problem #13

Jun 012005

Silverado 3500 8-cyl

  • Automatic transmission
  • miles
2500hd w/allison transmission. Have taken truck in several times to dealer because while backing up in reverse the tranny surges. Dealer keeps saying that they can't duplicate the problem

- Menifee, CA, USA

problem #12

Feb 012004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • miles
2004 Chevrolet Silverado experiencing problems with transmission.....transmission bangs when shifting from 2nd to 3rd gear and downshifts hard from 3rd to 2nd gear. Reported problem to dealer in February 2004 at 3796 miles. Repaired on March 2, 2004 as per bulletin 1430080. Problem recurred and was reported to dealer in October 2004, and dealer indicated it was normal as per bulletin 1430424. At this time, service manager provided bulletin 1538220 which stated that problem was corrected in transmission built after February 2004. Problem again recurred in November 2004 and March 2005, and dealer stated that it was just excessive drive line lash. Consumer reported this to GM, and they increased warranty terms to 5 years/75000 miles. Consumer claimed warranry was no help because if dealer won'R correct problem now they won'R correct it later.

- Leesburg, FL, USA

problem #11

Nov 012004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 2,000 miles
I have a 2004 Chevrolet Silverado Z71 pickup crewcab and a clunking began in the transmission around 2000 miles and has worsened. The truck now has 19,000 miles and the dealer said there was not a problem and it was normal for this truck. I know this is a problem from doing some searching on the internet and want to know what will be done to correct the problem.

- Mobile, AL, USA

problem #10

Apr 142005

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 25,500 miles
While driving, the consumer found he was unable to get the engine out of 3rd gear as though it needed to be geared down. The vehicle is an automatic and thought it was an isolated incident. However, when it happened again, it pretty consistent in doing so. The vehicle was taken to the dealer. The dealer said it could be fixed and did repair. Diagnosed a shift solenoid, which was replaced. About 1 day later after repair, the same thing occurred. Returned to dealer and was informed that the valve body needed to be replaced. After taking the valve body apart, it was found that it was not the problem. The dealer stated the transmission was the problem. The check engine light illuminated on and that was the first time it had illuminated. Spoke with dealer about this. The next day, the gauges worked but the led light would not light up along with the odometer. After driving half a mile, the lights slowly come on but felt this was a safety concern as it may be electrical. The vehicle would not shift from 3rd to 4th gear.

- Wingdale, NY, USA

problem #9

Feb 072005

(reported on)

Silverado 3500

  • miles
While backing up the vehicle would jerk back and surge. Truck would not stop changing rmp unless it was taken out of reverse, put into neutral then put back in reverse. This is an intermittent problem. Transmission problems. The vehicle was taken to the dealer but they were unable to find the cause of the problem. (2004 Chevrolet Silverado 2500 hd with and allison 1000 automatic transmission).

- Chino, CA, USA

problem #8

Aug 012004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 2,000 miles
A clunk sound emanates from the driveline of my 2004 Silverado mostly when shifting from 2nd to 3rd and from 3rd to 2nd. The clunk also occurs between no acceleration and accelleration while in 2nd gear. Occasionally the noise occurs between 1st and 2nd gear. The problem began at approximately 2000 miles. It has gotten worse as I now approach 20,000 miles. I am concerned about a driveline failure or damage to driveline components due to repeated torsional impacts.

- Salinas, CA, USA

problem #7

Oct 052004

Silverado 3500

  • Automatic transmission
  • 1,500 miles
Vehicle shifted very hard, and there was an incident of shutting down. Also, dashboard lights flashed on and off. Dealer could not duplicate the problem.

- Port Angeles, WA, USA

problem #6

Nov 292004

Silverado 3500 4WD

  • Automatic transmission
  • 10 miles
Consumer complained about a transmission problem. When driving transmission sounded and rode roughly. Consumer took the vehicle to dealer on three occasions. Dealer was unable to determine the cause of failure. Manufacturer was also contacted.

- Goshen, CT, USA

problem #5

Nov 092004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • miles
Transmission went of gear whenever the key is in the accessory position. This caused a collision.

- Varney, WV, USA

problem #4

Jun 222004

Silverado 3500 4WD Diesel

  • Automatic transmission
  • 1,056 miles
After towing a trailer and putting the vehicle in reverse vehicle jumped and tore a piece of rubber out of the tire. Dealer stated that the vehicle was repaired. However, the transmission jumped from second gear to reverse without warning. Consumer stated that the dealer said there was no code set, and to continue driving, but the consumer refused.

- Lewiston, ID, USA

problem #3

Jun 012004

Silverado 3500

  • miles
Three year old child took vehicle out of park and the vehicle rolled and crashed into the carport. The consumer requested compensation for the damage to the vehicle but was denied. The representative indicated that there was a design change therefore he could not received compensation.

- Stephenville, TX, USA

Read the next 2 complaints »