7.5

pretty bad
Typical Repair Cost:
$0.00
Average Mileage:
38,668 miles
Total Complaints:
4 complaints

Most common solutions:

  1. not sure (3 reports)
  2. remove and replace fuse (1 reports)
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This problem may be covered under warranty. Ask your Chevrolet dealer.

problem #4

Nov 202015

Spark

  • Automatic transmission
  • 67,000 miles

This is the third time this has happened. Seems to happen random but with cold weather and car outside. Screen will come on but will be locked or frozen. Attempts to change station or volume, either with controls on the steering column or touch do not work. My drive to work is 45 min and it usually remains frozen the whole drive in.

- , Spanaway, WA, USA

problem #3

Jun 042015

Spark LT

  • Automatic transmission
  • 74,000 miles

Chevrolet needs to take this car off the market because all I have is problems with it. They will not tell me who the manufacturer of the radio is because I was told it had a short in it. As mentioned in another post, My ownstar is not working, and the radio will not come on but I can see mylink logo.

- , Florence, SC, USA

problem #2

Mar 242013

Spark LT2 1.2L 4

  • Manual transmission
  • 10,141 miles

To give some perspective: I love this little car, It's well built and fun to drive.

The My Link System has always been a little inconsistent, sometimes when I start the car the system is on and ready, I get no "splash" screen (the animated My Link logo screen that shows up when the car is started), and whatever was playing last starts playing. Other times I get an immediate splash screen then after a short pause whatever was playing last shows up and starts playing, and once in a while I get a blurry dimmed My Link Logo that just sits there for a while (lets say 15 seconds) followed by the animated splash screen followed by a short pause and finally whatever was playing last starts to play.

I accepted this as normal, but recently I've been getting the blurry dimmed My Link Logo and nothing else, the system never comes alive, OnStar does not work (although the OnStar light on the ceiling is green) and interestingly I don't get the "turn signal" sound (which normally comes out of the drivers side front speaker). When the system does finally come back to life (It's alive!!! It's alive!!!), which is usually after the car has been off for about 5 minutes or more, and I get the blurry dimmed My Link Logo followed by the splash screen and finally the FM radio starts (I never listen to the FM or AM, only USB, Aux or Bluetooth music). Also after one of these lockups the system had lost contact with all paired devices.

Pulling the fuse for the radio will speed up the coming back to life process, but it also causes the system to forget any paired Bluetooth devices.

The fuse panel cover is VERY FIRMLY attached, you have to pull very hard to release the cover, use one hand to pull on the cover and the other to press firmly on the area above the panel (this helps to avoid damaging the piece that the fuse panel cover is attached to. The fuse block is recessed behind the cover panel about 2 inches and the fuses are small and close together, I had to use needle nosed pliers to grab and remove the fuse.

There is a diagram on the fuse panel cover that will help you locate the proper fuse. you can also use your owners manual to determine which fuse to pull. Be careful and gentle when pulling the fuses, don't short circuit anything with the pliers.

Remember, all 2013 Sparks are still under warranty (unless you drive a LOT!) so if your My Link system completely stops working or if you can easily duplicate the problem you can have the system serviced at your Chevrolet Dealer.

- , Dallas, TX, USA

problem #1

Mar 062013

Spark LT

  • Manual transmission
  • 3,533 miles

My touch screen displays MyLink as a background with the Chevy emblem across it. I can't turn the radio/touch screen on (so no radio), it won't recognize my iPhone (so no music and no Bluetooth)...the whole system appears to be dead in the water. It's odd that last week the display screen had an error message (like that on a computer screen when something goes wrong) that read something about system error. I had to stop on the side of the road, shut the car off, remove the key, and open my door to reset it. I tried that solution several times for this recent non-responsive issue, but nothing seems to work! Grrrrr...

Update from Apr 11, 2013: I took my car to a dealer (warranty covered issue..whew) and they rebooted the system. They said they couldn't find anything wrong, nor could they make it freeze or act up in any way - but because I was having problems, they wanted to reboot it just to see if that would help. I'm very happy to say (at least at this point) it did help and I have not had a repeat occurrence of this particular problem...knock on wood!!!

- , North Haverhill, NH, USA